Parnell Pines

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Parnell Pines

Property entrance
Premium bedding, desk, free cots/infant beds, free WiFi
Interior entrance
Interior
Property entrance

Reviews

7.2 out of 10

Good

Popular amenities

  • Parking available
  • Housekeeping
  • Pet-friendly
  • Laundry
  • Free WiFi

Explore the area

Map
320 Parnell Road, Auckland, 1052
  • Auckland Domain
    8 min walk
  • Dunk Cafe
    1 min walk
  • The Strand Station
    19 min walk
  • Auckland (AKL-Auckland Intl.)
    26 min drive

Room options

Executive Queen Studio

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Studio

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Parnell Pines

Motel in Auckland, near Auckland Ferry Terminal
Along with self parking, this motel has laundry facilities and express check-out. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance, and multilingual staff are onsite.
Parnell Pines offers 16 accommodations with coffee/tea makers and fans. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers. This Auckland motel provides complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at Parnell Pines, you're just a quick walk from Auckland Domain. Features include free WiFi in public areas, plus laundry facilities and self parking (surcharge).
  • Free WiFi
  • Self parking available for a fee
  • Amenities include free lobby newspapers, laundry facilities, and a multilingual staff
  • Just a 4-minute drive from Auckland Ferry Terminal and a few minutes from Queens Wharf
  • Dogs welcome for a fee
Parnell Pines offers its guests multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby. WiFi is free in public spaces. Parnell Pines also features laundry facilities and express check-out. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Languages

Chinese (Mandarin), English, Filipino, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (NZD 10 per day)
  • Limited on-site parking

Family friendly

  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • Free newspapers in reception

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • This property does not have any lifts

Room amenities

Bedroom

  • Fan
  • Free cots/infant beds
  • Heating
  • Premium bedding

Bathroom

  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 10:00 AM - 5:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

  • Pets: NZD 50 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 45.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 20 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: NZD 10 per day
  • Pet fee: NZD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: NZD 45.0 per day
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
The front desk at this property is open daily from 10:00 AM - 5:00 PM.
Guests arriving after 1:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Parnell Pines Motel
Parnell Motel Auckland
Parnell Inn Auckland, New Zealand
Parnell Pines Auckland
Parnell Pines Motel Auckland

Parnell Pines Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 51 out of 315 reviews" "
Rating 8 - Good. 129 out of 315 reviews" "
Rating 6 - Okay. 86 out of 315 reviews" "
Rating 4 - Poor. 35 out of 315 reviews" "
Rating 2 - Terrible. 14 out of 315 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Self check in was straight forward. Property was very clean. Simple room, quite adequate for overnight stay. Limited off street parking. Thank you.
Stayed 1 night in Sep 2024

8/10 Good

Darren

Stayed 3 nights in Aug 2024

6/10 Okay

Chris

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very budget.
Stayed 1 night in Sep 2024

6/10 Okay

Shiela

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff service is good. Friendly staff. Can hear corridor noise, a bit noisy when we were there. Older building but it's clean and tidy.
Stayed 1 night in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Location great
Stayed 1 night in Aug 2024

4/10 Poor

Shahin, Kerikeri

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
No staff around and room was very small we rented for 2 adults and 1 child but no bed for child and took 30 minutes to put another bed in the room but no space we call so many times for but nobody answered and very noisy
Stayed 1 night in Aug 2024

6/10 Okay

Nilesh

Liked: Cleanliness
Disliked: Property conditions & facilities
The TV did not work. Neither did the sky. Heater is room was not efficient, can I suggest a heat pump upgrade.
Stayed 1 night in Aug 2024

8/10 Good

Lisa, Belmont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I needed a one night stay close to the train station and this location checked those boxes and was a good value. It was an unusual commercial building style layout that had me wondering about the conversion to hostel. Clever. When I first stepped into the lobby it felt like a doctor's Office rather than a hostel. But the staff met me and put me at ease, ensured I had wifi. The room had everything I required for my short stay, including extra blankets and heaters for the cold night. It and was very clean.It fits the category of a quiet private hostel room for the right price in a fantastic neighborhood.
Stayed 1 night in Jul 2024

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

M

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
convenient and good location
Stayed 1 night in Mar 2024

6/10 Okay

Ross

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Gary

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
This property is clean enough, but overall it feels like a bit of a dump…the shower water pressure was appalling.
Stayed 1 night in Feb 2024

8/10 Good

Darlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint little hotel. Excellent pizza.
Stayed 2 nights in Nov 2023

6/10 Okay

Raymond

Business traveller
Liked: Cleanliness, amenities
The room was very clean But when I rang about the remote not working didn't get a reply. Discovered later there was no battery in the remote. No wonder it didn't work. Their guests were very inconsiderate making lots of noise around 10 and then at 12.45am . 10 hot points in the room but no USB . I forgot to take my adapter ! Check in Staff were very pleasant.
Stayed 1 night in Nov 2023

6/10 Okay

Katie

Travelled with partner
Disliked: Cleanliness, amenities
Was convenient for us as we were attending a concert nearby for 1 night but wouldn’t recommend for a holiday etc

4/10 Poor

Ninakaye

Liked: Staff & service
Disliked: Property conditions & facilities
I found this place to be a little under average unfortunately. While I slept well in the end, there was a lot of noise from other rooms, people yelling, children playing at 11pm (It was a Thursday) and there was a man with a bulldog walking around my floor which made me nervous. Also there was a wide open door at all times to an external staircase which accessed the carpark however its very high, steep and unsafe so I question it being used at all
Stayed 1 night in Oct 2023

2/10 Terrible

Yashmin

Stayed 1 night in Sep 2023

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
ok
Stayed 1 night in Aug 2023

8/10 Good

Rod

Stayed 1 night in Jul 2023

8/10 Good

Ross

Liked: Staff & service
Very clean. Close to all facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for railway station
Parnell Pines is in a lovely part of town close to the railway station. The reception person went out of her way to help me, as my phone wasn’t working, to order me a taxi and rang me at 6.30am to tell me the taxi was outside!! So kind. There is a small restaurant next door selling Indian Street food snacks which is worth a visit but if that doesn’t appeal there are many bars and restaurants along the street. Very convenient hotel for the railway - would recommend.
Stayed 1 night in Mar 2023

6/10 Okay

Daniel

Business traveller
Liked: Cleanliness, staff & service
Average, a 2 to 3 star property. No aircon, noisy quite dated, more like a hostel style property.
Stayed 1 night in Mar 2023

6/10 Okay

Paul

Business traveller
The lack of parking on the premises was an issue. Had to park 2ks away due to no parks available on the road.
Stayed 1 night in Mar 2023

4/10 Poor

Jeremy

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Obviously a very old motel renamed a hotel. Fixtures broken or missing, no AC, noisy, dirty. Bed was clean, uncomfortable; consumables (sheets, towels, to, etc) we’re good.
Stayed 2 nights in Mar 2023