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4.3 out of 5

"Excellent all round hotel which served its purpose when getting a connecting flight from Auckland " More

By a verified traveller on Mon 12 Sep 2022

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Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Novotel Auckland Airport's great location gets high marks from our customers. During your stay, you'll be within walking distance of Butterfly Creek. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.

  • Free WiFi and wired Internet in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • 11 minutes by car from Rainbow's End and 13 minutes from Mt. Smart Stadium

Novotel Auckland Airport ratings based on 4 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Novotel Auckland Airport

Everyone (3) Couples (1)
4 out of 5

Posted by on 28 Jul 2024

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Comment from Hotel Management

16 Oct 2024 by Sago Feagaiga - Guest Relations Manager

Kia Ora - Good afternoon Joany Ann,Thank you for rating your recent stay with us here at the Novotel Auckland Airport. It is always a pleasure to receive positive feedback and I will share your rating with our team. I am sure that this feedback will serve as an encouragement to all of our staff as they strive to continuously improve the quality of our services.We hope your next visit will be as pleasant as the previous one.Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

5 out of 5
Excellent all round hotel which served its purpose when getting a connecting flight from Auckland

Posted by on 12 Sep 2022

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4 out of 5
Airport hotel. Dinner after 21:30, no room service menu in the room

Posted by , from Unteraegeri on 17 Apr 2024

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4 out of 5

Posted by on 30 Mar 2024

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About the Novotel Auckland Airport

Location Ray Emery Drive, Auckland, 2022

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 8 meeting rooms. WiFi and wired Internet are free in public spaces. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury Novotel Auckland Airport. Smoking is allowed in designated areas at this 4.5-star Auckland hotel.

  • 1 building
  • 263 guestrooms or units
  • 11 levels
  • Built in 2011
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Papatoetoe Station (8.9 km / 5.5 mi)

Room Amenities

Novotel Auckland Airport offers 263 accommodations with iPod docking stations and a safe. A pillow menu is available. 32-inch LCD televisions come with digital channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This Auckland hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • iPod dock
  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Films for purchase
  • Coffee maker
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 5:00 AM to 10:00 AM and at the weekend from 5:00 AM to 10:30 AM.

THIRTEEN50 Kitchen & Bar – This bistro serves breakfast, lunch and dinner. A children's menu is available. Reservations are required.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Bicycle rentals nearby
  • Mountain climbing nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Skydiving nearby
  • Ziplining nearby

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 75 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Contactless check-out is not available
  • Mobile key entry is not available
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Staffed front desk
  • Contactless check-in is not available
  • Comprehensive food waste policy
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Cashless transactions are available
  • Comprehensive recycling policy
  • Smoke detector
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately NZD 35.00 per person
  • Nearby parking fee: NZD 50 per day (1312 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 75 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Auckland Airport Novotel
  • Novotel Auckland Airport
  • Novotel Hotel Auckland Airport
  • Novotel Auckland Airport Hotel Mangere
  • Novotel Auckland Airport Hotel
  • Novotel Auckland Airport Mangere
  • Novotel Auckland Airport Mangere
  • Novotel Auckland Hotel
  • Novotel Auckland Airport Hotel
  • Novotel Auckland Airport Auckland
  • Novotel Auckland Airport Hotel Auckland

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.