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M Social Auckland

4.5 star property
VIP Access

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Photo gallery for M Social Auckland

Terrace/patio
Harbour Suite View Inclusions Galore | View from room
Breakfast and dinner served, local cuisine
Lounge
Lounge

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Gym
  • Housekeeping
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
196-200 Quay Street, Auckland, 1010
  • Princes Wharf
    ‪2 min walk‬
  • Auckland Ferry Terminal
    ‪2 min walk‬
  • Sky Tower
    ‪10 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪28 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Social Twin View Inclusions Galore

View from room

Social Twin View Inclusions Galore

  • 23 sq m
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Social Twin XL

Room amenity

Social Twin XL

  • 27 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Social View Twin XL

View from room

Social View Twin XL

  • 27 sq m
  • Harbor view
  • Sleeps 3
  • 2 Double Beds

View all photos for Social King View Inclusions Galore

View from room

Social King View Inclusions Galore

  • 23 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Harbour Suite View Inclusions Galore

Harbour Suite View Inclusions Galore

Harbour Suite View Inclusions Galore

  • 58 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Social View King

View from room

Social View King

  • 23 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Social View Twin

Room amenity

Social View Twin

  • 23 sq m
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Social Twin

In-room safe, desk, laptop workspace, blackout curtains

Social Twin

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Social King

Social King | View from room

Social King

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

M Social Auckland

Eco-certified hotel with a 24-hour fitness center and a 24-hour front desk
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, 24-hour room service, and a business center are onsite. Housekeeping is available on request.
M Social Auckland offers 190 accommodations with laptop-compatible safes and complimentary bottled water. A pillow menu is available. 49-inch LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
M Social Auckland's great location gets high marks from our customers. During your stay, you're just a quick walk from Sky Tower. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy local cuisine while dining at Beast & Butterflies
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness, overall comfort, and comfy beds
  • Steps from Princes Wharf and New Zealand Maritime Museum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 1130 square feet (105 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and a garden are also featured at the eco-certified M Social Auckland. Parking is available for a fee.

This Auckland hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to noon.
Beast & Butterflies - This restaurant specializes in local cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered valet parking on site (NZD 45.00 per night)
  • Electric car charging station on site

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–noon on weekends: NZD 45-45 for adults and NZD 22.50-22.50 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Beast & Butterflies

Things to do

  • 24-hour fitness centre
  • Bike parking

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (1130 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 110
  • Front entrance ramp
  • Grab bar in shower
  • Shower grab bar height (centimetres): 85
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 115
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow menu

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch LCD TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Fridge

More

  • Bulk dispenser for toiletries
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 45 to 45 for adults, and NZD 22.50 to 22.50 for children
  • Covered valet parking fee: NZD 45.00 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

M Social Auckland Hotel
M Social Auckland Hotel
M Social Auckland Auckland
M Social Auckland Hotel Auckland

M Social Auckland Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 930 out of 1085 reviews
Rating 8 - Good. 126 out of 1085 reviews
Rating 6 - Okay. 17 out of 1085 reviews
Rating 4 - Poor. 10 out of 1085 reviews
Rating 2 - Terrible. 2 out of 1085 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Martha

Stayed 3 nights in Nov 2024

10/10 Excellent

MANUJ, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views!
Stayed 2 nights in Nov 2024

10/10 Excellent

geetha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and helpful staff
Stayed 3 nights in Dec 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow! What an amazing location. An additional wow! for the staff who were so very friendly and helpful. Beds were comfy and rooms were spotlessly clean. Highly recommend!
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would use again
Clean and comfortable, large room with great views of the harbour. Helpful and friendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

Reinhold, Bristol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great one-night stay! Exactly what we hoped for!
Stayed 1 night in Dec 2024

10/10 Excellent

APURVA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property was modern we got upgraded to a suite with a quay view, suite was spacious. Service with conceirge, front desk staff and valets was excellent.
Stayed 1 night in Dec 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Comfortable accommodations.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jimmy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and water view.
Stayed 1 night in Dec 2024

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great modern hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

Denis

Stayed 1 night in Nov 2024

10/10 Excellent

Vishav partap

Liked: Cleanliness, property conditions & facilities
great place to stay
Stayed 1 night in Nov 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good bed. Decent room. Relatively quiet for a cbd hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, for shops, transport and nightlife. Great if you are going to a concert. Clean, looks like its recently refurbished
Stayed 1 night in Nov 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Mary, Orillia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Damian

Stayed 1 night in Oct 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived to discover a happy hour and festive atmosphere which was nice for a solo traveler. I stayed put for dinner as it was bucketing rain and had breakfast before setting off for the day and heading to the airport! The room was wonderful and the bed very comfortable. I appreciated the bathroom low light to navigate in the night! M Social will definitely be on my travel planning radar for future trips!
Stayed 1 night in Oct 2024

10/10 Excellent

BILL

Stayed 1 night in Oct 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Everything about our stay was excellent. The room, the view, the service.
Stayed 1 night in Nov 2024

10/10 Excellent

Ahsan Ali Qadir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Peta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff at the front desk who allowed us to check in hours early when we turned up wet through from the rain. Helpfully explained all benefits of staying at this property and were quick to sort out a flickering light late at night. We will definitely stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel all over the world for work and vacation and I was very happily surprised at the level of service and quality of hotel room.
Stayed 1 night in Nov 2024

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Always a great stay at M Social Quay Street. Beds are so comfortable
Stayed 1 night in Nov 2024