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InterContinental Auckland, an IHG Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Auckland, an IHG Hotel

Exterior
Exterior
Classic Room, 1 King Bed, City View
Club Suite, 1 Bedroom, Business Lounge Access, Harbour View | View from room
Reception

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • Parking available
    Parking available

Explore the area

Map
1 Queen Street, Auckland, 1010
  • Commercial Bay
    1 min walk
  • Queens Wharf
    1 min walk
  • Queen Street Shopping District
    2 min walk
  • Auckland (AKL-Auckland Intl.)
    28 min drive

Room options

View all photos for Club Suite, 1 Bedroom, Business Lounge Access, City View

Club Suite, 1 Bedroom, Business Lounge Access, City View | City view

Club Suite, 1 Bedroom, Business Lounge Access, City View

  • 75 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Harbour View

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Classic Room, 2 Queen Beds, Harbour View

  • 37 sq m
  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Harbour View

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Classic Room, 1 King Bed, Harbour View

  • 34 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

Classic Room, 1 King Bed, City View

Classic Room, 1 King Bed, City View

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Business Lounge Access, Harbour View

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Classic Room, 1 King Bed, Business Lounge Access, Harbour View

  • 34 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Business Lounge Access, Harbour View

Club Suite, 1 King Bed, Business Lounge Access, Harbour View

Club Suite, 1 King Bed, Business Lounge Access, Harbour View

  • 54 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Classic Room, 2 Queen Beds

Classic Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Business Lounge Access, Harbour View

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Classic Room, 2 Queen Beds, Business Lounge Access, Harbour View

  • 37 sq m
  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible

Premium Room, 2 Queen Beds, Accessible

Premium Room, 2 Queen Beds, Accessible

  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Suite, 1 Bedroom, Business Lounge Access

Club Suite, 1 Bedroom, Business Lounge Access

Club Suite, 1 Bedroom, Business Lounge Access

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Classic Room, 1 King Bed

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Business Lounge Access, Harbour View

Club Suite, 1 Bedroom, Business Lounge Access, Harbour View

Club Suite, 1 Bedroom, Business Lounge Access, Harbour View

  • 75 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Classic Room

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Classic Room, 1 King Bed, Accessible

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

InterContinental Auckland, an IHG Hotel

Luxury Auckland hotel connected to a shopping center, steps from Commercial Bay
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, spa services, and concierge services are onsite. Change of towels is available on request.
InterContinental Auckland, an IHG Hotel offers 139 air-conditioned accommodations with minibars and espresso makers. These individually furnished accommodations have separate sitting areas and include dining tables. A pillow menu is available. 55-inch Smart televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Auckland hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services.
With your stay at InterContinental Auckland, an IHG Hotel, you're connected to a shopping center and just a quick walk from Auckland Ferry Terminal. Free WiFi in public areas, a restaurant, and a gym are available.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Steps from Commercial Bay and Auckland Ferry Terminal
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness center, spa services, and tour/ticket assistance are also featured at the luxury InterContinental Auckland, an IHG Hotel. For a fee, parking is available.

This 5-star Auckland hotel is smoke free.

For a fee, guests can enjoy local cuisine breakfast daily from 7:00 AM to 11:00 AM.
InterContinental Auckland, an IHG Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Hindi, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (NZD 70 per night; includes in/out privileges)

Food and drink

  • Local cuisine breakfast available for a fee daily 7:00 AM–11:00 AM: NZD 45 for adults and NZD 45 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Bike parking
  • Designer shops
  • Fitness centre
  • Shopping centre
  • Shopping
  • Spa services

Family friendly

  • Dining table
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Lift
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lift
  • Lift door width (centimetres): 90
  • Grab bar in shower
  • Shower grab bar height (centimetres): 90
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 90
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Magnifying mirror
  • Smooth flooring in public areas
  • Step-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • Couples dining
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch smart TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Espresso maker
  • Local meal delivery service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Guidebooks/recommendations
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 3.0 percent for credit card payments
Front desk staff will greet guests on arrival
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 80.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately NZD 45 for adults and NZD 45 for children
  • Covered valet parking fee: NZD 70 per night (in/out privileges)
  • Rollaway bed fee: NZD 80.0 per night
  • Credit card charges are subject to a surcharge of 3.0 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Intercontinental Auckland, an IHG Hotel Hotel
Intercontinental Auckland, an IHG Hotel Auckland
Intercontinental Auckland, an IHG Hotel Hotel Auckland

InterContinental Auckland, an IHG Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 69 out of 76 reviews" "
Rating 8 - Good. 5 out of 76 reviews" "
Rating 6 - Okay. 0 out of 76 reviews" "
Rating 4 - Poor. 1 out of 76 reviews" "
Rating 2 - Terrible. 1 out of 76 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rocky

Travelled with family, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very luxurious. Definitely recommend getting the Junior suite. Very satisfied.
Stayed 1 night in Aug 2024

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rest and Relax time
Great relaxing stay unfortunately dining for lunch didn’t have separate menu and no breakfast was available either. Also no spa sauna or pool and gym was restricted and undergoing painting so not really available to use .
Stayed 1 night in Aug 2024

8/10 Good

Rod

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property located in very convenient and picturesque area … great access to Ferry and Skytower. Would definitely recommend it
Stayed 3 nights in Aug 2024

10/10 Excellent

Raad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to stay in
It was excellent really enjoyed our stay!
Stayed 7 nights in Jul 2024

10/10 Excellent

Hamish

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great addition to Auckland
Very stylish hotel. This is the place to stay for business in Auckland right now. On the constructive criticism front, I probably would recommend advieh for breakfast as the food was strangely both too rich and somewhat tasteless. I think they are trying a bit too hard and a tweak to the menu would fix an otherwise exceptional place. This is a very minor commment - overall this is by far the best Intercon I have stayed at, and I have stayed at a lot of them!
Stayed 2 nights in Jul 2024

10/10 Excellent

Dennis Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Intercontinental Auckland
Nice hotel, very new so condition was excellent. We were room 605, which was set up for disabled persons use. The wet floor shower means the water goes everywhere, we had to use the towels to dry the floor after use. The room was large and comfortable with two queen or king size beds. The only issue I had was the noise of the ventilation from outside (i think it was coming from outside). We had a lovely breakfast in the hotel restaurant. Parking on arrival at the hotel is not easy. Particularly when coming back later in the evening. They need to do something about this.
Stayed 1 night in Jul 2024

10/10 Excellent

Marnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and great location.
Stayed 1 night in Jul 2024

10/10 Excellent

yuan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Julian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property is located in the prime downtown area with lots to do. The hotel is clean, comfortable with friendly and professional staff. I would definitely recommend this hotel to anyone looking to stay in the Auckland area.
Stayed 4 nights in Jul 2024

10/10 Excellent

Paipai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Jon

Travelled with family, Business traveller
On arrival the parking for checking in with a car was very limited. That said the staff were excellent as one of them came to our car which was nearby and guided us personally to the secure parking garage- above and beyond service. The room and facilities were top notch.
Stayed 1 night in Jul 2024

10/10 Excellent

Zhuoming, Los Gatos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Apr 2024

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Aileen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We picked a great hotel to stay at, staff so friendly and helpful from the moment we arrived until we left. The rooms were just as shown so clean and comfortable. Restaurant was great and the food beautiful, could not fault the hotel at all. Would definitely recommend.
Stayed 1 night in Jul 2024

10/10 Excellent

Daljit

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We had a pleasant stay. Rooms and service was amazing. A lot of dining options around the hotel.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, very nice rooms and friendly staff! Beds were so comfortable, we will be staying again.
Stayed 1 night in Jun 2024

8/10 Good

LANYUN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is the most technological five star hotel in the NZ. Spacious room and comfortable beds, modern decoration, great breakfast ( you can order from the menu). However the maximum breakfast you can buy is two per room, I booked from Hotels and paid the breakfast for 2 adults and 2 kids, however, after we had our breakfast, I was asked to pay 45NZD for two kids. I am so confused. Another thing is there’s no big area for taxi to park and get luggages out or on the car.
Stayed 1 night in Jun 2024

10/10 Excellent

Yann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Juan

Stayed 7 nights in Jun 2024

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
One of the nicest hotels I have ever stayed in end of story…
Stayed 1 night in Jun 2024

10/10 Excellent

Olivia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional!
Great location, beautiful hotel/room and delicious breakfast buffet. Room was dark and quiet for a restful sleep. Cannot fault.
Stayed 1 night in Jun 2024

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely new property with rooms that have been cleverly designed and are very classy. Great location, close to everything and walking distance to very good food and shopping along with the harbor and viaduct. Advieh restaurant for dinner is excellent, will definitely stay again.
Stayed 2 nights in May 2024

10/10 Excellent

Elaine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at Intercontinental Auckland. Can’t fault anything during our stay at this new hotel in CBD. The staff went the extra mile to ensure our needs are taken care off, loved their attention to detail in everything especially when we needed help when our daughter was unwell. Breakfast every morning was so amazing. Location was superb. We will highly recommend this place to anyone.