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InterContinental Auckland, an IHG Hotel

5.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for InterContinental Auckland, an IHG Hotel

Club Suite, 1 Bedroom, Accessible Bathtub, Harbour View | View from room
Exterior
Exterior
Club Suite, 1 Bedroom, Accessible Bathtub, Harbour View | Bathroom
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Parking available
  • Room service
  • Housekeeping

Explore the area

Map
1 Queen Street, Auckland, 1010
  • Commercial Bay
    ‪1 min walk‬
  • Queens Wharf
    ‪1 min walk‬
  • Queen Street Shopping District
    ‪2 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪28 min drive‬

Room options

View all photos for Club Suite, 1 Bedroom, Accessible Bathtub, City View

Club Suite, 1 Bedroom, Accessible Bathtub, City View | City view

Club Suite, 1 Bedroom, Accessible Bathtub, City View

  • 75 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Harbour View

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Classic Room, 2 Queen Beds, Harbour View

  • 37 sq m
  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Harbour View

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Classic Room, 1 King Bed, Harbour View

  • 34 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

Classic Room, 1 King Bed, City View

Classic Room, 1 King Bed, City View

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible Bathtub, Harbour View

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Classic Room, 1 King Bed, Accessible Bathtub, Harbour View

  • 34 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Accessible Bathtub, Harbour View

Club Suite, 1 King Bed, Accessible Bathtub, Harbour View

Club Suite, 1 King Bed, Accessible Bathtub, Harbour View

  • 54 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Classic Room, 2 Queen Beds

Classic Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Accessible Bathtub, Harbour View

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Classic Room, 2 Queen Beds, Accessible Bathtub, Harbour View

  • 37 sq m
  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible Bathtub

Premium Room, 2 Queen Beds, Accessible Bathtub

Premium Room, 2 Queen Beds, Accessible Bathtub

  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Suite, 1 Bedroom, Accessible Bathtub, Club lounge access

Club Suite, 1 Bedroom, Accessible Bathtub, Club lounge access

Club Suite, 1 Bedroom, Accessible Bathtub, Club lounge access

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Classic Room, 1 King Bed

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Accessible Bathtub, Harbour View

Club Suite, 1 Bedroom, Accessible Bathtub, Harbour View | View from room

Club Suite, 1 Bedroom, Accessible Bathtub, Harbour View

  • 75 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Classic Room

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible Bathtub

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Classic Room, 1 King Bed, Accessible Bathtub

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About this property

InterContinental Auckland, an IHG Hotel

Luxury Auckland hotel connected to a shopping center, steps from Commercial Bay
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, spa services, and concierge services are onsite. Change of towels is available on request.
InterContinental Auckland, an IHG Hotel offers 139 air-conditioned accommodations with minibars and espresso makers. These individually furnished accommodations have separate sitting areas and include dining tables. A pillow menu is available. 55-inch Smart televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Auckland hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services.
With your stay at InterContinental Auckland, an IHG Hotel, you're connected to a shopping center and just a quick walk from Auckland Ferry Terminal. Free WiFi in public areas, a restaurant, and a gym are available.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Steps from Commercial Bay and Auckland Ferry Terminal
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness center, spa services, and tour/ticket assistance are also featured at the luxury InterContinental Auckland, an IHG Hotel. For a fee, parking is available.

This 5-star Auckland hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.
InterContinental Auckland, an IHG Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Hindi, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (NZD 70 per night; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: NZD 49 for adults and NZD 24.5 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Bike parking
  • Designer shops
  • Fitness centre
  • Shopping centre
  • Shopping
  • Spa services

Family friendly

  • Dining table
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Lift
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lift
  • Lift door width (centimetres): 90
  • Grab bar in shower
  • Shower grab bar height (centimetres): 90
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 90
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Magnifying mirror
  • Smooth flooring in public areas
  • Step-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • Couples dining
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch smart TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Espresso maker
  • Local meal delivery service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Guidebooks/recommendations
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 3.0 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 80.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 49 for adults and NZD 24.5 for children
  • Covered valet parking fee: NZD 70 per night (in/out privileges)
  • Rollaway bed fee: NZD 80.0 per night
  • Credit card charges are subject to a surcharge of 3.0 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Intercontinental Auckland, an IHG Hotel Hotel
Intercontinental Auckland, an IHG Hotel Auckland
Intercontinental Auckland, an IHG Hotel Hotel Auckland

InterContinental Auckland, an IHG Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 103 out of 113 reviews" "
Rating 8 - Good. 7 out of 113 reviews" "
Rating 6 - Okay. 0 out of 113 reviews" "
Rating 4 - Poor. 1 out of 113 reviews" "
Rating 2 - Terrible. 2 out of 113 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were exceptional. Great suggestions on things to do and choices of restaurants.
Stayed 3 nights in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Highly-rated and recommend 👌 we are already planning our next stay, amazing/ stunning Harbour view. Loved it. Rich and Nat's
Stayed 1 night in Oct 2024

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming and nothing was too much. Would stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Bradley

Stayed 8 nights in Oct 2024

10/10 Excellent

Dani

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Memorable Stay at the InterContinental Auckland My stay at the InterContinental Hotel in Auckland was nothing short of exceptional. From the moment I stepped into the stunning lobby, I was enveloped in an atmosphere of elegance and sophistication. The warm welcome from the staff set the tone for what became an unforgettable experience. The rooms are impeccably designed, offering a perfect blend of modern luxury and comfort. The floor-to-ceiling windows provided breathtaking views of Auckland’s harbor and skyline, creating a serene retreat in the heart of the city. Every detail, from the plush bedding to the high-end amenities, was thoughtfully curated to enhance the guest experience. One of the highlights of my stay was dining at the hotel’s restaurant. The cuisine was exquisite, showcasing local ingredients with a creative twist. Breakfast was a daily delight, offering an array of gourmet options to start the day. The service throughout my stay was attentive, yet unobtrusive, ensuring that every need was met with grace and professionalism. The location is ideal—within walking distance of Auckland’s waterfront and major attractions, making it convenient to explore the vibrant city. After a day of sightseeing, the hotel’s wellness facilities, including the spa and fitness center, provided the perfect space to unwind.
Stayed 3 nights in Oct 2024

10/10 Excellent

Brig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Amani, Auckland

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel in downtown Auckland.
Stayed 1 night in Oct 2024

10/10 Excellent

G M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location and Rooms
Fantastic location and well priced. I understand rates are lower right now with opening specials. It would be great if the gym had a spin bike and rowing machine which were in photos when I booked. I understand that they were using Les Mills passes for the first few months and the photos depicted that. When we arrived the gym was very different to the pics from when we booked. The breakfast was amazing. Overall a great stay.
Stayed 7 nights in Sep 2024

10/10 Excellent

Christabel

Travelled with family
Liked: Property conditions & facilities
Beautiful rooms and comfortable beds- would definitely stay again
Stayed 1 night in Sep 2024

8/10 Good

Antoni

Stayed 1 night in Aug 2024

10/10 Excellent

LEE, Auckland

Business traveller, Travelled with partner
Fantastic hotel, rooms well appointed, great location. Only downside is the lack of short term parking when you arrive , just a small loading bay on Quay street big enough for 2 cars, if a car is the bay you have to drive around the block, which In Auckland traffic can take sometime
Stayed 1 night in Sep 2024

10/10 Excellent

Alyssa

Stayed 2 nights in Aug 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Fresh Produce Group

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay in central Auckland
Fantastic location and quality of the rooms were excellent . will definitely stay here again .
Stayed 1 night in Sep 2024

10/10 Excellent

TONI

Travelled with family and small children
Liked: Amenities, property conditions & facilities
The staff were very friendly and accommodating and just made the whole experience pleasant.
Stayed 1 night in Sep 2024

8/10 Good

Shirley

Travelled with family
Liked: Amenities
Staff very hospitable and.personable Parking adjacent to and access to the property is terrible.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lack of parking
Stayed 2 nights in Aug 2024

10/10 Excellent

Rudyard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Great shower. Great soap. Great location. You walk into your room and floor to ceiling blinds automatically open in a theatrical style exposing the outside world. The blinds are true black out, the sun could move to outside your room and you wouldn’t see any light leakage. The shower pours hot water down on you like a hot ocean. The soap smells wonderful and there are plenty of shower amenities. Staff are always welcoming. Always, at any time or place. Hands down the best commercial hotel in Auckland’s CBD.
Stayed 3 nights in Aug 2024

10/10 Excellent

Rocky

Travelled with family, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very luxurious. Definitely recommend getting the Junior suite. Very satisfied.
Stayed 1 night in Aug 2024

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rest and Relax time
Great relaxing stay unfortunately dining for lunch didn’t have separate menu and no breakfast was available either. Also no spa sauna or pool and gym was restricted and undergoing painting so not really available to use .
Stayed 1 night in Aug 2024

8/10 Good

Rod

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property located in very convenient and picturesque area … great access to Ferry and Skytower. Would definitely recommend it
Stayed 3 nights in Aug 2024

10/10 Excellent

Raad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to stay in
It was excellent really enjoyed our stay!
Stayed 7 nights in Jul 2024