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ibis Auckland Ellerslie

4.0 star property

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Photo gallery for ibis Auckland Ellerslie

Exterior
Meeting facility
Exterior
Hypo-allergenic bedding, desk, soundproofing, iron/ironing board
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Gym
  • Room service

Explore the area

Map
72-112 Greenlane East, Ellerslie, Auckland, 1051
  • University of Auckland
    ‪5 min drive‬
  • Mt. Smart Stadium
    ‪6 min drive‬
  • Sky Tower
    ‪8 min drive‬
  • Auckland (AKL-Auckland Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 1 King Bed (Ibusiness)

Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Business Room, 1 King Bed (Ibusiness)

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

La Quinta By Wyndham Ellerslie Auckland

  • Free WiFi
  • Air conditioning
  • Laundry
  • Gym
4.5 out of 5, Wonderful, (132)
The price is €95
for 1 room
includes taxes & fees
28 Mar - 29 Mar
La Quinta By Wyndham Ellerslie Auckland

About this property

ibis Auckland Ellerslie

Eco-certified hotel with a 24-hour fitness center and a 24-hour front desk
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, 24-hour room service, and a business center. Housekeeping is available on request.
Ibis Auckland Ellerslie offers 100 accommodations with complimentary newspapers and coffee/tea makers. Televisions come with satellite channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Auckland hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks and phones. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at ibis Auckland Ellerslie. During your stay, you're just a quick walk from Mercy Ascot Hospital. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi (speed: 25+ Mbps) and wired Internet
  • Enjoy international cuisine while dining at Acacia Restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and bike rentals
  • 5 minutes by car from University of Auckland and 5 minutes from Sylvia Park Shopping Center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 4166 square feet (387 square meters) and includes a conference center. A 24-hour fitness center, a vending machine, and tour/ticket assistance are also featured at the eco-certified ibis Auckland Ellerslie. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Auckland hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Acacia Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (NZD 20 per day)
  • RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; NZD 39 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Acacia Restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre (4,166 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Lift (180 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 39 per person
  • Self parking fee: NZD 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Ibis Auckland Ellerslie
Ibis Hotel Auckland Ellerslie
ibis Auckland Ellerslie Hotel
ibis Ellerslie Hotel
ibis Ellerslie
ibis Auckland Ellerslie Hotel
ibis Auckland Ellerslie Auckland
ibis Auckland Ellerslie Hotel Auckland

ibis Auckland Ellerslie Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 393 out of 1001 reviews
Rating 8 - Good. 412 out of 1001 reviews
Rating 6 - Okay. 139 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 9 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Don

Stayed 2 nights in Nov 2024

10/10 Excellent

Suzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just what you need
Stayed 1 night in Dec 2024

10/10 Excellent

NEILSEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Janine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jonathan

Stayed 1 night in Nov 2024

6/10 Okay

John

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Francine

Liked: Cleanliness, property conditions & facilities, room comfort
Gluten free uncertainty but all else up to standar
I emailed way in advance to clarify the parking situation as we were driving up from Wellington and dietary requirements. Both attempts were unsuccessful for a straight answer and even on the day had to ask staff to explain how the parking worked. Also never got a straight answer about the food. I was told someone would ring me in my room and that didn't happen. I went down for breakfast and was just told there's a gluten free section, didn't anyone know rust. Pleased to see there was a gluten free toaster. I wanted to know if any of the other food like the eggs, bacon, fruit, yoghurt was gluten free, no answer. No one likes gluten free dry wheat biscuits, muesli and plain toast as their only options. On the second day there were oats in the gluten free muesli. Loved the fresh orange juice machine and my partner enjoyed the other offerings. The room was comfortable essentially the bed, I've stayed with ibis around the world and can always expect that same standard. Having to ask about gluten free options is normal but to ask over the phone 2 times before arriving and via email and with no clear answer is disappointing.
Stayed 3 nights in Nov 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ibis Ellerslie is a good motel, clean and not out-dated
Stayed 1 night in Nov 2024

4/10 Poor

Kayleen

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room and bathroom was extremely small no storage area to put luggage and bathroom essentials in the bathroom. I wouldn’t stay here longer than one night!
Stayed 3 nights in Nov 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

eric

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing, dinning options, food amazing. Very clean and welcoming. highly recommend to everyone.
Stayed 2 nights in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
..
Stayed 2 nights in Nov 2024

8/10 Good

Graeme

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff are friendly and Professional, The Hotel is clean and comfortable. The dining experience was a let down with poorly delivered meals the Angus steak in the burger meal was tough an grisly which was replaced with a dish that was called a Katsu but was simply Crumbed Chicken Schnitzel on long grain rice and didn't resemble a Katsu in any way other than name. again the Staff were fantastic and could not give them enough credit. I would stay again as it is close to my offices but I will eat elsewhere
Stayed 1 night in Oct 2024

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good to stay if on your own
Stayed at the Novatel part of this hotel before (all the facilities are shared) so gave the IBIS a go. Cheaper. Was on my own. smaller rooms, bed very comfortable, clean, usual cheap type coffee & teas & little milks in the bar fridge, no mini bar. Can get room service food, but had dinner & breakfast in Restaurant. Bathroom is one of these pre-made things, a bit like a luxury yacht ensuite would be, completely functional apart from some problem with the hot/cold water in the hand basin tap. Only thing is the step up into the bathroom, on the 3rd time going there I remembered to lift my foot up & not stub my toe! Room quiet, looking towards the Horse Race Course area, not sure about rooms on the main road side. Had a block out pull down curtain, that sort of was OK but sun comes in around the edges. Also had some shade blinds, that need to be slightly shorter so they don’t tangle with things plugged into power outlet (designer error) & also makes bottom of blinds tatty. No power outlet beside bed so hard to charge your phone & have it beside you. Good selection of wine by the glass or bottle at both restaurant or bar (bar area very relaxing), excellent buffet breakfast & enjoyed dinner, perfectly cook fillet steak exactly medium rare as requested. Worse thing are the restaurant seats, base on a sports car angle, the back like a church pew, the base sagging so your ham strings on the frame. The very helpfully got a chair from the bar. Will stay again at IBIS if on my own.
Stayed 1 night in Oct 2024

8/10 Good

CAROL JOAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Mark, Como

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in Ibis and felt more like Novotel. The hotel was new and spacious with great restaurants, clean and modern rooms including public facilities. The surrounding suburbs are safe. Highly recommended in regards to costs
Stayed 4 nights in Oct 2024

6/10 Okay

Lynda

Liked: Staff & service
As I looked out of my room window I saw a outside/patio umbrella on the roof.
Stayed 1 night in Oct 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing further
Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value
Good location , great value
Stayed 1 night in Sep 2024

8/10 Good

C

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Oct 2024

8/10 Good

C

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Kauri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024