Hotel with a fitness center, steps from SkyCity Casino
A restaurant, a fitness center, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk, and a garden. Change of towels is available on request.
Hotel Grand Chancellor Auckland City offers 191 air-conditioned accommodations with safes and irons/ironing boards. Cable television is provided. This Auckland hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
During your stay at Hotel Grand Chancellor Auckland City , you're just a quick walk from SkyCity Casino. Features include free WiFi in public areas, plus a restaurant and a gym.
Free WiFi
Dining options include a coffee shop and a restaurant
Buffet breakfast served daily for a fee
Services include dry cleaning/laundry and luggage storage
Onsite recreation includes a gym
Steps from SkyCity Casino and 14 minutes by foot from Auckland Ferry Terminal
Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. Hotel Grand Chancellor Auckland City also features a fitness center, a garden, and dry cleaning/laundry services.
This 3-star Auckland hotel is smoke free.
For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 9:30 AM.
Hotel Grand Chancellor Auckland City has a restaurant on site.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Off-site parking within 656 ft (NZD 39 per night)
Food and drink
Buffet breakfast available for a fee daily 7:30 AM–9:30 AM: NZD 39.50 per person
1 restaurant and 1 coffee shop/cafe
Things to do
Fitness centre
Conveniences
Lift
Guest services
24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Dry-cleaning service
Luggage storage
Outdoors
Garden
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Lift door width (centimetres): 89
Well-lit path to entrance
Wheelchair-accessible path to lift
More
Smoke-free property
Room amenities
Bedroom
Air conditioning
Heating
Bathroom
Private bathroom
Entertainment
TV channels
TV
More
Iron/ironing board
Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately NZD 39.50 per person
Nearby parking fee: NZD 39 per night (656 ft away)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival.
National rating
For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
Chancellor Auckland Auckland
Hotel Grand Chancellor Auckland City
Hotel Grand Chancellor Auckland Hotel
Hotel Grand Chancellor Auckland Auckland
Hotel Grand Chancellor Auckland Hotel Auckland
Hotel Grand Chancellor Auckland Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The hotel is very new, has all of the modern amenities, the staff were helpful and friendly.
Loved the shower and cleanliness of the entire facility. Very reasonably priced and well located.
Definitely one of best hotels I have ever been.
Clean and quiet room with a nice view on the sky tower. Comfortable bed and pillows.
Breakfast comes with a good variety of hot and cold options (you can order your own omelette).
Location is very convenient and walking distance to downtown and the harbour.
There are also bus stops by the hotel (public transport is very reliable).
Definitely one of best hotels I have ever been.
Clean and quiet room with a nice view on the sky tower.
Comfortable bed and pillows
Breakfast comes with a good variety of hot and cold options (you can order your own omelette).
Location is very convenient and walking distance to downtown and the harbour.
There are also bus stops by the hotel (public transport is very reliable).
A beautiful new hotel, well laid out. The rooms were some of the best I have stayed in for a long time.
They were just missing a desk and chair so I could do some work.
The hotel has only access to 9 carparks up the road round the corner at a pay parking it is a bit of a pain if you miss out on one or it is raining.
Immaculate room, extremely comfortable bed and pillows.
We had a drink in the bar which was nicely decorated, lacked Prosecco at the bar but good service.
Breakfast was good, plenty of options.
Beautiful and clean, staff were very helpful. Would stay again :)
Denise
Stayed 1 night in Dec 2024
10/10 Excellent
Pat
9 Dec 2024
Everything was great, thank you
Pat
Stayed 1 night in Dec 2024
8/10 Good
Brian
9 Dec 2024
Liked: Cleanliness, room comfort
The building and our room were very good.
The service not so good.
The check out was very slow and had an error.
Received a phone call in the morning to confirm dinner details from night before.
Restricted beer available. My choice was warm.
All staff tried to please but appeared uncertain.
I do not like to be required off site.
Brian
Stayed 1 night in Dec 2024
6/10 Okay
Grace
8 Dec 2024
Grace
Stayed 2 nights in Nov 2024
2/10 Terrible
Nilushie
8 Dec 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pros: New property, great staff and service. Great location.
Cons:Terrible stay because we had lights in our room hallway area turn on in the middle of the night. First night we were super jetlagged after w day of flying and tired to call. Second night we called front deck at 3am and someone came and replaced the strobe light. Third night the other hallway light turned on we didn't bother to call again. There's something seriously wrong with their system. We were so tired after saying here due to the lack of sleep.
Manager was very nice and apologetic but said there was nothing he can do since this was paid through expedia. we had multiple hotel meals but he said since they were already processed nothing much he can do. So really it's more like a save face act.
Hotel restaurant food is good but the the hotel has a credit card surcharge.
I would not recommend anyone staying here if you want to sleep.