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Empire Apartments

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Empire Apartments

Laundry room
View from property
2 Bedroom 2 Level Apartment With Own Entrance | Living area
Restaurant
Living area

Reviews

6.4 out of 10

Popular amenities

  • Laundry
    Laundry
  • Restaurant
    Restaurant

Explore the area

Map
21 Whitaker Place, Grafton, Auckland, Auckland, 1010
  • University of Auckland
    1 min walk
  • Queen Street Shopping District
    9 min walk
  • The Civic Theater
    12 min walk
  • Auckland (AKL-Auckland Intl.)
    28 min drive

Room options

View all photos for Studio Apartment with Two Single Beds

Studio Apartment with Two Single Beds

Studio Apartment with Two Single Beds

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for 2 Bedroom 2 Level Apartment With Own Entrance

2 Bedroom 2 Level Apartment With Own Entrance

2 Bedroom 2 Level Apartment With Own Entrance

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Double Lockable Room with Private Bathroom in Shared Two-Bedroom Apartment (No self isolation)

Fridge, microwave, stovetop, cookware/dishes/utensils

Double Lockable Room with Private Bathroom in Shared Two-Bedroom Apartment (No self isolation)

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

  • 57 sq m
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Twin Lockable Room with Private Bathroom in Shared Two-Bedroom Apartment (No self isolation)

Fridge, microwave, stovetop, cookware/dishes/utensils

Twin Lockable Room with Private Bathroom in Shared Two-Bedroom Apartment (No self isolation)

  • 10 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for 3-Bedroom Apartment with 3 Double Beds

Desk, WiFi, bed sheets

3-Bedroom Apartment with 3 Double Beds

  • 57 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for 2-Bedroom Apartment with 1 Double and 2 Single Beds

Fridge, microwave, stovetop, cookware/dishes/utensils

2-Bedroom Apartment with 1 Double and 2 Single Beds

  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Apartment with One Double Bed

Studio Apartment with One Double Bed

Studio Apartment with One Double Bed

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Empire Apartments

Guesthouse with a restaurant, steps from University of Auckland
This smoke-free guesthouse features a restaurant, laundry facilities, and express check-out. Other amenities include multilingual staff and a reception hall. Housekeeping is available once per stay.
Empire Apartments offers 50 accommodations with complimentary toiletries and fans. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

This Auckland guesthouse provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided once per stay.

During your stay at Empire Apartments, you're just a quick walk from University of Auckland. Enjoy features like a restaurant and laundry facilities.
  • Enjoy a bite to eat at the restaurant
  • WiFi and wired Internet for a fee
  • Amenities include laundry facilities and a multilingual staff
  • Steps from University of Auckland and 9 minutes by foot from Queen Street Shopping District
There's a restaurant on site. Empire Apartments also features multilingual staff, laundry facilities, and express check-out.

This 3-star Auckland guesthouse is smoke free.

Empire Foodcourt - Onsite restaurant.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 10 per week), Wired Internet (surcharge)

Parking and public transport

  • Limited on-site parking

Food and drink

  • 1 restaurant

Restaurants on site

  • Empire Foodcourt

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Reception hall

Guest services

  • Front desk (limited hours)
  • Housekeeping (once per stay)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • 12 steps to reach property
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Fan
  • Heating

Bathroom

  • Free toiletries
  • Shower
  • Towels

Food and drink

  • Cookware/dishes/utensils
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 9:00 AM - 9:00 PM
Front desk staffed during limited hours
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up
For more details, please contact the property using the information on the booking confirmation
The shared apartment accommodation is not suitable for guests who are required to quarantine, due to the apartment's communal areas.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: NZD 10 per week (rates may vary)
  • Fee for in-room wired internet: NZD 10 per week (rates may vary)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:00 AM - 9:00 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Empire Apartments Auckland
Empire Auckland
Empire Apartments Auckland
Empire Apartments Guesthouse
Empire Apartments Guesthouse Auckland

Empire Apartments Reviews

Reviews

6.4
Rating 10 - Excellent. 28 out of 213 reviews" "
Rating 8 - Good. 67 out of 213 reviews" "
Rating 6 - Okay. 61 out of 213 reviews" "
Rating 4 - Poor. 31 out of 213 reviews" "
Rating 2 - Terrible. 26 out of 213 reviews" "

6.6/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

8/10 Good

Jeremiah

Travelled with family
Disliked: Staff & service
Very affordable, prefect location, and comfortable. Upgrade bed.
Stayed 1 night in Aug 2024

6/10 Okay

Aifetinai

Disliked: Cleanliness, property conditions & facilities
Overall the stay was fine. The bed was comfy and place was clean. However, the power outlet in the bathroom kept popping off which was a hazard!
Stayed 2 nights in Mar 2024

4/10 Poor

Susan

Stayed 1 night in Mar 2024

10/10 Excellent

BJ

Liked: Cleanliness, staff & service, property conditions & facilities
My second stop here smaller appartments but well presented and comfortable
Stayed 2 nights in Mar 2024

8/10 Good

BJ

Liked: Cleanliness, staff & service, property conditions & facilities
Very basic but clean and has everything one needa
Stayed 3 nights in Feb 2024

6/10 Okay

david

Business traveller
Liked: Amenities
Disliked: Staff & service
Never saw any staff on site. Property is okay. No house keeping during my 5 day stay. Noisy area.
Stayed 5 nights in Feb 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Freya

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This place was very clean just the facilities were damaged and mold on the cieling in the bathrooms. Staff were very helpful and gave it a great experience.
Stayed 1 night in Feb 2024

8/10 Good

Tinofara

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was nice .
Stayed 2 nights in Feb 2024

8/10 Good

Shona

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Needed air conditioning too hot. Fan noisy.
Stayed 1 night in Jan 2024

6/10 Okay

Kirsty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 3 bedroom unit easily accommodated our family group. The road noise was significant.
Stayed 1 night in Jan 2024

8/10 Good

Dean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
reasonably priced
Stayed 5 nights in Dec 2023

6/10 Okay

DIANE

Stayed 1 night in Jan 2024

4/10 Poor

b

Disliked: Cleanliness, property conditions & facilities
Location is ok , get what pay for
Stayed 2 nights in Dec 2023

8/10 Good

Alex

Travelled with family
Liked: Staff & service, amenities
Stayed 2 nights in Dec 2023

4/10 Poor

Zara

Stayed 1 night in Nov 2023

6/10 Okay

Layla

Travelled with family and small children
Liked: Cleanliness, staff & service
Wasn’t to bad. Bed was really uncomfortable, like all springs. Pillows were very flat. Place was clean and tidy. No atmosphere really. Walls were very thin so you could hear the conversations in the next room. The staff were lovely and very helpful. Elevator to the 19th floor was a bit crunchy lol. There wasn’t much a round the area. We ended up ubering everywhere as it seems to be down a hill in a no exit. It was fine, a roof over my head for the night. Can’t complain.
Stayed 1 night in Nov 2023

8/10 Good

tim

Disliked: Property conditions & facilities
Not very clean Showing its age in a lot of places Noisy
Stayed 1 night in Nov 2023

4/10 Poor

Clelland

Travelled with family and small children
Disliked: Cleanliness, staff & service
Staff were quite rude and unfriendly, bad experience dealing with them. Rooms were average with lots of paint work needing fixing up. Beds were very creaky. Definitely only good for a very short stay.
Stayed 1 night in Oct 2023

2/10 Terrible

Brett

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Photos of building in website looks stunning but when you see it it is far from the photos. Paint in hallways/rooms coming off. Basically run down. Also no parking and we had to park somewhere and walk..
Stayed 1 night in Oct 2023

4/10 Poor

Zachary

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The property doesn’t pretend to be what it isn’t, which I can respect. But the very dated furnishings and extremely poor internet (which is additional) needs to be addressed.
Stayed 1 night in Sep 2023

4/10 Poor

Elizabeth

Travelled with family
Disliked: Staff & service, amenities
We did like the fact that it catered for 6 beds. Didn't like the fact that one of the TV's didn't work, and 920 didn't have a tv and 921 had 2 in one bedroom. There wasn't crockery or cutlery for everyone. And the no carpark situation was a nightmare and costly.
Stayed 2 nights in Aug 2023

6/10 Okay

Cam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

2/10 Terrible

Grace

Travelled with family, Travelled with family and small children
Disliked: Amenities
Photos of building in website looks stunning but when you see it it is far from the photos. Paintings in hallways coming off, cupboards are broken, bed sheet we found blood stain on it.. Chair is broken.. Carpet is just placed on top of the old carpet which is poorly cut on the edges.. Not sure we are going back there.. Also no parking and we had to park somewhere and walk..
Stayed 2 nights in Jul 2023

6/10 Okay

Debra

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023