Eco-certified hotel with a 24-hour front desk and a restaurant
A restaurant, a bar/lounge, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services, and dry cleaning.
Copthorne Hotel Auckland City offers 106 accommodations with safes and hair dryers. Rooms open to balconies. 49-inch plasma televisions come with premium satellite channels and pay movies. Bathrooms include showers and complimentary toiletries.
This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Copthorne Hotel Auckland City. During your stay, you're just a quick walk from University of Auckland. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
Free WiFi
Enjoy local cuisine while dining at Zoes for Breakfast
Buffet breakfast served daily for a fee
Self parking available for a fee
Services include dry cleaning/laundry, a concierge, and a porter
Guests have great things to say about the helpful staff and the location
Steps from University of Auckland and 8 minutes by foot from Spark Arena
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The eco-certified Copthorne Hotel Auckland City also features concierge services, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.
This 4-star Auckland hotel is smoke free.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Zoes for Breakfast - This restaurant specializes in local cuisine and serves breakfast only.
Zoes Bar - Onsite bar. Open daily.
Zoes for Dinner - This restaurant specializes in local cuisine and serves dinner only. Open select days.
24-hour room service is available.
Awards and affiliations
Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
Chinese (Mandarin), English
Property amenities
Internet
Available in all rooms: Free WiFi
Free in-room WiFi has a 3-device limit
Available in some public areas: Free WiFi
Parking and transport
Parking on site (NZD 30 per day)
Limited on-site parking
Food and drink
Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 35 for adults and NZD 17.50 for children
A bar/lounge
A restaurant
Restaurants on site
Zoes Bar
Zoes for Breakfast
Zoes for Dinner
Things to do
TV in common areas
Family friendly
In-room refrigerator
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Business services
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
49-inch plasma TV with premium cable/satellite channels
Pay films
Food and drink
24-hour room service
Electric kettle
Refrigerator
Tea bags/instant coffee
More
Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Desk
Eco-friendly toiletries
Iron/ironing board
LED lighting
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Special check-in instructions
The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Cribs (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 17.50 for children
Self parking fee: NZD 30 per day
Credit card charges are subject to a surcharge of 2 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 123346e
We should mention
Free in-room WiFi has a 3-device limit.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
National rating
Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.
Property is also known as
Copthorne Auckland City
Copthorne Auckland City Hotel
Copthorne Hotel Auckland City New Zealand
Copthorne Hotel Auckland City
Hotel Copthorne Auckland City
Copthorne Hotel Auckland HarbourCity New Zealand
Copthorne Auckland City
Copthorne Hotel Auckland City Hotel
Copthorne Hotel Auckland City Auckland
Copthorne Hotel Auckland City Hotel Auckland
Copthorne Hotel Auckland City Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 256 out of 999 reviews
10 - Excellent
256
Rating 8 - Good. 439 out of 999 reviews
8 - Good
439
Rating 6 - Okay. 198 out of 999 reviews
6 - Okay
198
Rating 4 - Poor. 68 out of 999 reviews
4 - Poor
68
Rating 2 - Terrible. 38 out of 999 reviews
2 - Terrible
38
8.0/10
Cleanliness
8.4/10
Staff & service
7.2/10
Amenities
7.0/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
4/10 Poor
Andrew
Business traveller
21 Jan 2025
Liked: Cleanliness
Disliked: Property conditions & facilities
Good location, good facilities. Rooms getting a little tired, especially the bathroom. But the price was right.
Major issue was that there was a very loud banging noise outside my room all night. It was very windy and clearly something outside the building was not secured properly, resulting in loud crashing that woke me many times during the night. Passed this on to the receptioninst at check-out for follow up
Ok but not really as shown in the photos or description. Very low end budget hotel. Rather scruffy. Very tired looking, bed quite uncomfortable and bathroom very dated and black mildew around shower enclosure/tiling. Harbour view advertised was of waste land and cranes with a very distant view of water, presumably container port.
The WiFi was kind of in-and-out (and difficult to connect to on my computer), so not sure I'd recommend this to someone who needs to access the internet often. But for my purposes, this was a clean, quiet room to sleep in after long days of travel, and it did the job extremely well! The bed was comfy, the room was dark, and I never had any problems getting to sleep.
Samuel
Stayed 8 nights in Jan 2025
8/10 Good
Theresa
Travelled with partner
13 Jan 2025
Liked: Cleanliness, staff & service
Grest place to stay if got show or concert at spark under 10 min walk, hotel little old and could go with make over and shower not the best.
Good breakfast good coffee at breakfast.
We walked into our room and there was a worker/painter sitting in the armchair having a nap or rest. He woke up when we opened the door and promptly gathered his painting gear and left. We were a little shocked and went downstairs to ask to swap rooms just to be safe. Reception apologized and gladly swapped our rooms and also upgraded us to the harbour view. Very happy with our short stay.
Amelie
Stayed 1 night in Jan 2025
8/10 Good
Nigel
11 Jan 2025
Liked: Cleanliness, staff & service, room comfort
Fair value.
Clean and tidy but rather dated. Reasonably close to main shopping area and harbour. I thought value for money but no history for comparison.
Dated hotel and rooms are in worse condition than the pictures on hotels.com show. Service manager and staff were very good but we did have some issues with getting room cleaned despite requesting it twice