Eco-certified Auckland hotel in Auckland Central Business District with a 24-hour front desk
A restaurant, a bar/lounge, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services, and dry cleaning.
Copthorne Hotel Auckland City offers 106 accommodations with safes and hair dryers. Rooms open to balconies. 49-inch plasma televisions come with premium satellite channels and pay movies. Bathrooms include showers and complimentary toiletries.
This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Copthorne Hotel Auckland City. During your stay, you're just a quick walk from University of Auckland. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
Free WiFi
Enjoy local cuisine while dining at Zoes for Breakfast
Buffet breakfast served daily for a fee
Self parking available for a fee
Services include dry cleaning/laundry, a concierge, and a porter
Guests have great things to say about the helpful staff and the location
15 minutes by foot from Auckland Ferry Terminal and a 3-minute drive from Princes Wharf
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The eco-certified Copthorne Hotel Auckland City also features concierge services, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.
This 4-star Auckland hotel is smoke free.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Zoes for Breakfast - This restaurant specializes in local cuisine and serves breakfast only.
Zoes Bar - Onsite bar. Open daily.
Zoes for Dinner - This restaurant specializes in local cuisine and serves dinner only. Open select days.
24-hour room service is available.
Awards and affiliations
Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
Chinese (Mandarin), English
Property amenities
Internet
Available in all rooms: Free WiFi
Free in-room WiFi has a 3-device limit
Available in some public areas: Free WiFi
Parking and public transport
Self parking on site (NZD 30 per day)
Limited on-site parking
Off-site parking within 820 ft (NZD 30 per day); discounts available
Food and drink
Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: NZD 35.00 for adults and NZD 17.50 for children
1 restaurant
1 bar
24-hour room service
Restaurants on site
Zoes for Breakfast
Zoes Bar
Zoes for Dinner
Things to do
Bike parking
Family friendly
Free cots/infant beds
Laundry facilities
Fridge
Soundproofed rooms
Conveniences
Banquet hall
Lift
Front-desk safe
Water dispenser
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Business services
Meeting rooms
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible business centre
Wheelchair-accessible registration desk
Wheelchair-accessible (may have limits)
More
At least 80% of lighting from LEDs
Biodegradable coffee stirrers
Biodegradable drinking straws
Comprehensive food waste policy
Comprehensive recycling policy
Humane treatment of captive wild animals
Local artist showcase
Locally owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
Reusable cups only
Reusable tableware only
Smoke-free property
TV in lobby
Vegetarian dining options
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Free cots/infant beds
Bathroom
Eco-friendly toiletries
Hairdryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels
Entertainment
49-inch plasma TV
Films for purchase
Premium channels
Satellite channels
Food and drink
Electric kettle
Free tea bags/instant coffee
Fridge
More
Bulk dispenser for toiletries
Desk
Eco-friendly cleaning products used
Iron/ironing board
LED light bulbs
Phone
Safe
Soundproofing
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Special check-in instructions
The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for NZD 40 per night.
Free cribs (infant beds)!
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 17.50 for children
Self parking fee: NZD 30 per day
Nearby parking fee: NZD 30 per day (820 ft away)
Rollaway bed fee: NZD 40 per night
Credit card charges are subject to a surcharge of 2 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
Property Registration Number 123346e
We should mention
Free in-room WiFi has a 3-device limit.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
National rating
Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.
Property is also known as
Copthorne Auckland City
Copthorne Auckland City Hotel
Copthorne Hotel Auckland City New Zealand
Copthorne Hotel Auckland City
Hotel Copthorne Auckland City
Copthorne Hotel Auckland HarbourCity New Zealand
Copthorne Auckland City
Copthorne Hotel Auckland City Hotel
Copthorne Hotel Auckland City Auckland
Copthorne Hotel Auckland City Hotel Auckland
Copthorne Hotel Auckland City Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 245 out of 1004 reviews" "
10 - Excellent
245
Rating 8 - Good. 446 out of 1004 reviews" "
8 - Good
446
Rating 6 - Okay. 200 out of 1004 reviews" "
6 - Okay
200
Rating 4 - Poor. 79 out of 1004 reviews" "
4 - Poor
79
Rating 2 - Terrible. 34 out of 1004 reviews" "
2 - Terrible
34
8.0/10
Cleanliness
8.4/10
Staff & service
7.2/10
Amenities
7.0/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
8/10 Good
Nigel
Travelled with family
3 Oct 2024
Liked: Cleanliness, amenities
Nice place bit hard to get coffee and sugar etc from them as room for three people and only two coffee and four sugar in room and two towels both days maybe communication between desk and room cleaning staff could be better
The staff were very good and friendly. The room was clean. It would have been nice to have some shelves in the bathroom to put you toiletries on and somewhere to hang a hand towel.
Good place to stay. Handy to the CBD. Within walking distance to lots of activities and sights. Staff helpful and friendly. Breakfast buffet was good. Would stay here again.
Maree
Stayed 1 night in Sep 2024
8/10 Good
Brydee
10 Sept 2024
Liked: Cleanliness, staff & service, amenities
Friendly staff, room was clean but dated decor. Super comfy bed.
Nice and easy location, good price.
Only downside is the room wasnt very soundproof so could hear people in the hall opening and closing doors, especially the stairwell door.
Furniture in rooms getting worn out. Beds clean and comfortable WiFi terrible. One old chair behind a desk you could not move not ideal for a couple
Staff lovely and helpful. Food in restaurant very nice