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Copthorne Hotel Auckland City

4.0 star property

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Photo gallery for Copthorne Hotel Auckland City

Superior 2 Double
Lobby
View from room
Bar (on property)
View from property

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
150 Anzac Avenue, Auckland, 1010
  • University of Auckland
    ‪1 min walk‬
  • Auckland Ferry Terminal
    ‪15 min walk‬
  • Sky Tower
    ‪15 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪25 min drive‬

Room options

View all photos for Superior Harbourview King

Superior Harbourview King

Superior Harbourview King

  • 22 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior King

Superior King

Superior King

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Accessible 1 King or 2 Doubles

Superior Accessible 1 King or 2 Doubles

Superior Accessible 1 King or 2 Doubles

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior 2 Double

Superior 2 Double | View from room

Superior 2 Double

  • 22 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Similar properties

Exterior

Nesuto Stadium Hotel and Apartments

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, (1009)
The price is €94
for 1 room
includes taxes & fees
18 Apr - 19 Apr
Nesuto Stadium Hotel and Apartments

About this property

Copthorne Hotel Auckland City

Eco-certified hotel with a 24-hour front desk and a restaurant
A restaurant, a bar/lounge, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services, and dry cleaning.
Copthorne Hotel Auckland City offers 106 accommodations with safes and hair dryers. Rooms open to balconies. 49-inch plasma televisions come with premium satellite channels and pay movies. Bathrooms include showers and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Copthorne Hotel Auckland City. During your stay, you're just a quick walk from University of Auckland. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy local cuisine while dining at Zoes for Breakfast
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Guests have great things to say about the helpful staff and the location
  • Steps from University of Auckland and 8 minutes by foot from Spark Arena
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The eco-certified Copthorne Hotel Auckland City also features concierge services, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Auckland hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Zoes for Breakfast - This restaurant specializes in local cuisine and serves breakfast only.
Zoes Bar - Onsite bar. Open daily.
Zoes for Dinner - This restaurant specializes in local cuisine and serves dinner only. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (NZD 30 per day); discounts available
  • Parking on site (NZD 30 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Zoes Bar
  • Zoes for Breakfast
  • Zoes for Dinner

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet (90 centimetre high)
  • Lift (82 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible registration desk (110 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch plasma TV with premium cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 17.50 for children
  • Self parking fee: NZD 30 per day
  • Nearby parking fee: NZD 30 per day (820 ft away)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 123346e

We should mention

  • Free in-room WiFi has a 3-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Copthorne Auckland City
Copthorne Auckland City Hotel
Copthorne Hotel Auckland City New Zealand
Copthorne Hotel Auckland City
Hotel Copthorne Auckland City
Copthorne Hotel Auckland HarbourCity New Zealand
Copthorne Auckland City
Copthorne Hotel Auckland City Hotel
Copthorne Hotel Auckland City Auckland
Copthorne Hotel Auckland City Hotel Auckland

Copthorne Hotel Auckland City Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 258 out of 1001 reviews
Rating 8 - Good. 439 out of 1001 reviews
Rating 6 - Okay. 199 out of 1001 reviews
Rating 4 - Poor. 68 out of 1001 reviews
Rating 2 - Terrible. 37 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Tim

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is tired and run-down. I pre-paid for 3 nights but left after the first night because it was so bad.
Stayed 3 nights in Dec 2024

10/10 Excellent

Maria Salve, Las Vegas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very accessible & great service!
Stayed 5 nights in Dec 2024

10/10 Excellent

John Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very positive and helpful staff throughout the stay.
Stayed 7 nights in Dec 2024

8/10 Good

Perfecto

Travelled with family
Need to do some checking and maintenance as I was observed shower not working properly.
Stayed 1 night in Dec 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Outside traffic but noisy
Stayed 1 night in Dec 2024

8/10 Good

Melanie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It had all the conveniences, good location
Stayed 2 nights in Dec 2024

6/10 Okay

Puneet

Travelled with family
Liked: Cleanliness
Slightly dated hotel but decent for its price
Dated hotel and rooms are in worse condition than the pictures on hotels.com show. Service manager and staff were very good but we did have some issues with getting room cleaned despite requesting it twice
Stayed 4 nights in Dec 2024

10/10 Excellent

Arnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and staff were extremely helpful and polite.
Stayed 3 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located for accessing all central Auckland tourist and shopping venues within walking distance. Hotel is in an elevated position with great mid distance views over the harbour area from one side and the quiet city on the other. I had a lovely big room with panoramic windows very nicely fitted out. Good breakfast.
Stayed 1 night in Nov 2024

6/10 Okay

Anthony

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Property looking very tired and in need of refurbishment. Worst condition of any Copthorne I have ever stayed in. When booking, requested quiet room however the room allocated to us was immediately adjacent to lift shaft with constant noise from lifts, leading to two nights of interrupted sleep. Shower gel in bath empty on arrival and still not refilled after first day, by which time shampoo was also empty and not refilled. No coffee/tea etc. refilled after first day, however after contacting reception they were delivered to room.
Stayed 2 nights in Dec 2024

6/10 Okay

Sanjeev

Travelled with family
Disliked: Amenities, property conditions & facilities
the room is old. Bathroom was too tiny and no exhaust fan
Stayed 1 night in Nov 2024

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness
Was a good deal and rooms are clean
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Lisa

Business traveller
Disliked: Amenities, property conditions & facilities
Was not expecting to have to pay a $50 bond after already paying $175 for my stay. The hotel it self is ok, but could do with some refurbishing, the shower i basically had to bend over back wards to get my hair wet. My overstay was good. Staff were freindly enough
Stayed 1 night in Dec 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Dec 2024

8/10 Good

Rachael

Travelled with family
Clean and tidy. Perfect location for the concert at Spark Arena. A quick walk to venue. Excellent service at the desk also
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable in many respects
Nice bright room, quiet too for city centre. Staff very welcoming and helpful on all occasions
Stayed 1 night in Dec 2024

6/10 Okay

Hugh

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Reception staff were ‘sour’
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance from the harbour and city centre
Stayed 1 night in Dec 2024

6/10 Okay

Jude

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very comfy bed, great shower and nice balcony.
Stayed 2 nights in Nov 2024

8/10 Good

Adrian

Travelled with group
Liked: Cleanliness, staff & service
Close to the city centre. Bed was great, but room and bathroom feels quite dated.
Stayed 1 night in Nov 2024

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good for our short stay
Bit dated but clean and tidy
Stayed 1 night in Nov 2024

8/10 Good

Robert

Travelled with partner
Liked: Staff & service
The property need to improve the bathroom door to be lockable and hooks or rails to hand cloths. Air condition is a central unit and noisy.
Stayed 4 nights in Nov 2024

6/10 Okay

Rachel

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Basic maintenance is missing, staff friendly, noisy next to trains but convenient for spark arena
Stayed 1 night in Nov 2024