Copthorne Hotel Auckland City

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Copthorne Hotel Auckland City

Superior 2 Double
Exterior
Superior King
Daily buffet breakfast (NZD 35.00 per person)
Superior 2 Double | View from room

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast available
  • Restaurant
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
150 Anzac Avenue, Auckland, 1010
  • University of Auckland
    1 min walk
  • Spark Arena
    8 min walk
  • Auckland Domain
    9 min walk
  • Auckland (AKL-Auckland Intl.)
    25 min drive

Room options

Superior Harbourview King

  • 22 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Superior King

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior 2 Double

  • 22 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Similar properties

About this property

Copthorne Hotel Auckland City

Eco-certified Auckland hotel in Auckland Central Business District with a 24-hour front desk
A restaurant, a bar/lounge, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services, and dry cleaning.
Copthorne Hotel Auckland City offers 106 accommodations with safes and hair dryers. Rooms open to balconies. 49-inch plasma televisions come with premium satellite channels and pay movies. Bathrooms include showers and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Copthorne Hotel Auckland City. During your stay, you're just a quick walk from University of Auckland. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy local cuisine while dining at Zoes for Breakfast
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Guests have great things to say about the helpful staff and the location
  • Steps from University of Auckland and 15 minutes by foot from Auckland Ferry Terminal
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The eco-certified Copthorne Hotel Auckland City also features concierge services, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Auckland hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Zoes for Breakfast - This restaurant specializes in local cuisine and serves breakfast only.
Zoes Bar - Onsite bar. Open daily.
Zoes for Dinner - This restaurant specializes in local cuisine and serves dinner only. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (NZD 30 per day)
  • Limited on-site parking
  • Off-site parking within 820 ft (NZD 30 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: NZD 35.00 for adults and NZD 17.50 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Zoes for Breakfast
  • Zoes Bar
  • Zoes for Dinner

Things to do

  • Bike parking

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Business services

  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 49-inch plasma TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Fridge

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products used
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 40 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 17.50 for children
  • Self parking fee: NZD 30 per day
  • Nearby parking fee: NZD 30 per day (820 ft away)
  • Rollaway bed fee: NZD 40 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
Property Registration Number 123346e

We should mention

  • Free in-room WiFi has a 3-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Copthorne Auckland City
Copthorne Auckland City Hotel
Copthorne Hotel Auckland City New Zealand
Copthorne Hotel Auckland City
Hotel Copthorne Auckland City
Copthorne Hotel Auckland HarbourCity New Zealand
Copthorne Auckland City
Copthorne Hotel Auckland City Hotel
Copthorne Hotel Auckland City Auckland
Copthorne Hotel Auckland City Hotel Auckland

Copthorne Hotel Auckland City Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 244 out of 1002 reviews" "
Rating 8 - Good. 447 out of 1002 reviews" "
Rating 6 - Okay. 197 out of 1002 reviews" "
Rating 4 - Poor. 80 out of 1002 reviews" "
Rating 2 - Terrible. 34 out of 1002 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Philip Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Modern hotel near the city Centre and university. Clean and pleasant room and facilities, nice view. Very good value for money.
Stayed 4 nights in May 2024

8/10 Good

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and easy location, good price. Only downside is the room wasnt very soundproof so could hear people in the hall opening and closing doors, especially the stairwell door.
Stayed 1 night in Aug 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Handy to downtown Auckland.
Stayed 1 night in Aug 2024

6/10 Okay

Patricia

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Furniture in rooms getting worn out. Beds clean and comfortable WiFi terrible. One old chair behind a desk you could not move not ideal for a couple Staff lovely and helpful. Food in restaurant very nice
Stayed 1 night in Aug 2024

8/10 Good

Ken

Travelled with partner
Liked: Cleanliness, staff & service
My husband was surprised to see that our 2nd option room eas better than the first for the same price.
Stayed 1 night in Aug 2024

6/10 Okay

Davina

Travelled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Local parking options have height limits, no good for utes. Bathrooms run down and need some TLC.
Stayed 1 night in Aug 2024

2/10 Terrible

Kingsley

Disliked: Cleanliness, property conditions & facilities
Disappointed for Copthorne standard
Stayed 1 night in Aug 2024

10/10 Excellent

Margie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for the Filipino staff serving in the bar and dining area every morning (sorry I forgot your name), she’s very accommodating and help above and beyond. ♥️
Stayed 2 nights in Aug 2024

10/10 Excellent

Harpreet

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

8/10 Good

Terrence W

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Consistently good standards, excellent location
Stayed 1 night in Aug 2024

8/10 Good

Tony De

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Lyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were polite, helpful. Hotel kitchen willingly met my gluten free needs.
Stayed 2 nights in Aug 2024

8/10 Good

Suzzanne

Liked: Staff & service
Close to Spark Arena
Stayed 1 night in Aug 2024

6/10 Okay

celia

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The bed was comfortable and the linen nice. But The bathroom very old and in serious need of a renovation. Definitely not 4 star.
Stayed 2 nights in Aug 2024

8/10 Good

Annemarie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip. Very clean and comfortable room. So close to town. Easy to park the car and walk everywhere, no need to Uber. Nice friendly service.
Stayed 2 nights in Jul 2024

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Syd

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service
Staff were excellent. Our first room wasn’t thoroughly cleaned and the tv was glitching so internet was poor. The front desk found several other comparable rooms that night and eventually upgraded us to the suite the following day which was excellent. The entire staff were pleasant and accommodating. Daily restaurant credit and happy hour was a bonus. This is an excellent location vicinity in downtown auckland and they had a washer/dryer for guests in the lower level which was perfect for our longish stay here. Thank you Copthorne staff!!
Stayed 5 nights in Jul 2024

10/10 Excellent

Rosina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close and a short walk to CBD which was great after a six hour drive to Auckland. The staff were great and breakfast was delicious. The rooms were a bit dated but they were clean, and comfy beds. We just needed somewhere nice to stay for the night and the Copthorne was just right.
Stayed 1 night in Jul 2024

8/10 Good

Shuk Ling

Stayed 2 nights in May 2024

8/10 Good

Tiffany

Travelled with group
Disliked: Amenities
Adverage stay. Is what it is. Horrible showers. Beds are terrible. Wouldn’t stay again
Stayed 1 night in Jul 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Bathroom needed a revamp. Overall a bit dated
Stayed 5 nights in Jul 2024

10/10 Excellent

Ann-Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciated friendly and helpful staff, food on site, and the foyer vending machine. Would stay again.
Stayed 6 nights in Jul 2024

10/10 Excellent

Cameron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient with friendly and helpful staff.
Stayed 1 night in Jul 2024

8/10 Good

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service
Very dated room, sink plug did not fit basin, tap came out of back of sink, curtains were very untidy on tracks but staff were great.
Stayed 2 nights in Jul 2024