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Castaways Resort

4.0 star property

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Photo gallery for Castaways Resort

View from property
Outdoor spa tub
LCD TV
Outdoor wedding area
Balcony

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
685 Karioitahi Road, Karioitahi Beach, Lake Puketi, Auckland, 2683
  • Karioitahi Beach
    ‪4 min walk‬
  • Awhitu Regional Park
    ‪11 min drive‬
  • Rainbow's End
    ‪52 min drive‬
  • Auckland (AKL-Auckland Intl.)
    ‪60 min drive‬

Room options

View all photos for Standard Room

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room

  • 25 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Chalet, 2 Bedrooms, Kitchenette, Ocean View (Chalet)

Deluxe Chalet, 2 Bedrooms, Kitchenette, Ocean View (Chalet)

Deluxe Chalet, 2 Bedrooms, Kitchenette, Ocean View (Chalet)

  • 90 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

View all photos for Deluxe Villa, 3 Bedrooms, Kitchen, Ocean View

Desk, iron/ironing board, cots/infant beds, free WiFi

Deluxe Villa, 3 Bedrooms, Kitchen, Ocean View

  • 160 sq m
  • Ocean view
  • Sleeps 6
  • 3 King Beds

View all photos for Villa, 1 Bedroom, Kitchen, Ocean View

Desk, iron/ironing board, cots/infant beds, free WiFi

Villa, 1 Bedroom, Kitchen, Ocean View

  • 90 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 2 Bedrooms, Kitchen, Ocean View

Desk, iron/ironing board, cots/infant beds, free WiFi

Villa, 2 Bedrooms, Kitchen, Ocean View

  • 125 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Chalet, 2 Bedrooms, Kitchen, Ocean View (Chalet)

Standard Chalet, 2 Bedrooms, Kitchen, Ocean View (Chalet)

Standard Chalet, 2 Bedrooms, Kitchen, Ocean View (Chalet)

  • 90 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

View all photos for Standard Studio, Kitchenette, Ocean View (Stylish Studio)

Standard Studio, Kitchenette, Ocean View (Stylish Studio)

Standard Studio, Kitchenette, Ocean View (Stylish Studio)

  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About this property

Castaways Resort

Beach hotel with a full-service spa and a coffee shop
At Castaways Resort, spend the day relaxing on the nearby beach or pampering yourself at the hotel's full-service spa.
Castaways Resort offers 25 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Bersantai Day Spa has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
During your stay at Castaways Resort, you're just a quick walk from Karioitahi Beach. You'll find features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast offered for a fee
  • Indulge with body scrubs, facials, or massages at Bersantai Day Spa
  • Amenities include 3 meeting rooms, a conference center, and laundry facilities
  • Onsite recreation includes archery
  • Just a 4-minute walk from Karioitahi Beach and 11 minutes by car from Awhitu Regional Park
Castaways Resort offers its guests a full-service spa. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 646 square feet (60 square meters) and includes a conference center. Spa services, a terrace, and barbecue grills are also featured at the business-friendly Castaways Resort. Free self parking is available.

This 4-star Lake Puketi hotel is smoke free.

Guests can enjoy full breakfast for a fee.
Castaways Resort has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee: NZD 20 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Archery
  • Full-service spa

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference centre (646 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • No lift (single-level property)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Meal delivery service
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee
  • Toaster

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for NZD 30 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 20 to 40 per person
  • Crib (infant bed) fee: NZD 30 per stay
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
The front desk at this property is open daily from 8:00 AM - 6:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Castaways Lodge Lake Puketi
Castaways Lake Puketi
Castaways Resort Lake Puketi
Castaways Resort Hotel
Castaways Resort Lake Puketi
Castaways Resort Hotel Lake Puketi

Castaways Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 203 out of 311 reviews
Rating 8 - Good. 83 out of 311 reviews
Rating 6 - Okay. 14 out of 311 reviews
Rating 4 - Poor. 9 out of 311 reviews
Rating 2 - Terrible. 2 out of 311 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Shalendra

Travelled with family
Disliked: Property conditions & facilities
Amazing location but the property needs upgrading
Stayed 2 nights in Dec 2024

10/10 Excellent

Pina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the villa out for Christmas!! With an ocean view and it was all worth it!!! The scenery from the Villa was amazing. !! Will definitely be booking again !!!
Stayed 1 night in Dec 2024

10/10 Excellent

Romita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Timothy

Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great views and room but poor service
View from villa is amazing, our two-bedroom villa has all the rooms facing the ocean with great view, and is very well maintained. Services are very limited- front desk seems never pick up internal phone calls; after we reached them with our local cellphone, the service they promised never showed up…also never mentioned from resort information that they don’t provide daily room clean service and if you want it would be extra charge. Breakfast buffet is okay but was very crowded and we waited 5 minutes to get a small table, but no one came to clean the table and we had to go get cutlery from servant ourselves.
Stayed 1 night in Dec 2024

10/10 Excellent

Kelea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to get away from the busy city life - From the warm and welcoming greeting we received from the lovely receptionist to the beautiful accommodation. The views from the villa was absolutely breathtaking. Highly recommend! Thank you to the wonderful staff and service!
Stayed 2 nights in Dec 2024

8/10 Good

Vannessa

Liked: Cleanliness, property conditions & facilities
Great location for the beach
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mini break away
I had a wonderful time away just what I needed . I see other reviews saying the villa Rooms were tired but honestly mine was fine and I stay in lots of accommodation . The online room service ordering system didn’t work . How am I surprised but by phoning the restaurant this was easy overcome and they were most help indeed .
Stayed 1 night in Nov 2024

8/10 Good

Heather, Hamilton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent spot, quite quiet so I guess we were lucky. Cool West Coast beach with tons of activity going on
Stayed 1 night in Dec 2024

10/10 Excellent

Tae Soo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Jan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely spacious abode. Amazing views.
Stayed 4 nights in Nov 2024

10/10 Excellent

stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location overlooking the Tasman Sea Trendy buildings
Stayed 1 night in Nov 2024

10/10 Excellent

Jess

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff we interacted with were lovely. The chalet we stayed in was spacious and had everything you could need but the rooms were a little tired if that is something that matters to you. The views are truly spectacular. We will definitely be back.
Stayed 3 nights in Nov 2024

8/10 Good

Maisie

Liked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Siosiua

Liked: Cleanliness, staff & service, property conditions & facilities
Yeah very nice place to stay at
Stayed 2 nights in Oct 2024

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are amazing and the views from the balcony are just stunning- even when it rains
Stayed 3 nights in Oct 2024

10/10 Excellent

Fran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a peaceful wild location away from everything. Perfect!
Stayed 1 night in Sep 2024

10/10 Excellent

Aaliyah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 1 night in Sep 2024

10/10 Excellent

COREEN

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 1 night in Aug 2024

6/10 Okay

Shanjila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our stay at castaways. Booked a 1 bedroom villa which had great views. You do need to transfer from the carpark to the room in a buggy, and also need to drive to the restaurant. The food and service at the restaurant was very good, and buffet breakfast had lots of options. Definitely recommend
Stayed 1 night in Jul 2024

10/10 Excellent

Fetaia'i

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful location, especially just a little outside of the city. Breakfast was amazing!
Stayed 1 night in May 2024