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Bianco off Queen

4.0 star property

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Photo gallery for Bianco off Queen

One Bedroom Budget Apartment | Living area
One Bedroom Budget Apartment | Private kitchenette
One Bedroom Superior Apartment | Balcony view
Reception
Exterior

Reviews

5.8 out of 10

Popular amenities

  • Parking available
  • Laundry
  • Free WiFi

Explore the area

Map
2 White Street, Auckland, 1010
  • Queen Street Shopping District
    ‪2 min walk‬
  • University of Auckland
    ‪4 min walk‬
  • Auckland Town Hall
    ‪5 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

Room options

View all photos for One Bedroom Budget Apartment

One Bedroom Budget Apartment | Living area

One Bedroom Budget Apartment

  • 45 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Two Bedroom Standard Apartment

Two Bedroom Standard Apartment | Private kitchen

Two Bedroom Standard Apartment

  • 65 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for One Bedroom Superior Apartment

One Bedroom Superior Apartment | Living area

One Bedroom Superior Apartment

  • 45 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Two Bedroom Superior Apartment

Two Bedroom Superior Apartment

Two Bedroom Superior Apartment

  • 65 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Studio Budget

Studio Budget

Studio Budget

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Budget Apartment - One King & One Single Bed

Flat-screen TV

Two Bedroom Budget Apartment - One King & One Single Bed

  • 65 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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About this property

Bianco off Queen

Hotel in Auckland, steps from Queen Street Shopping District
This smoke-free hotel features self parking, dry cleaning, and laundry facilities. WiFi in public areas is free. Other amenities include multilingual staff assistance. Housekeeping is available on request.
Bianco off Queen offers 46 accommodations with washers/dryers and safes. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

During your stay at Bianco off Queen, you're just a quick walk from Queen Street Shopping District. Free WiFi in public areas, dry cleaning service, and self parking (surcharge) are available.
  • Free WiFi
  • Self parking available for a fee
  • Amenities include laundry facilities, a multilingual staff, and an elevator
  • Steps from Queen Street Shopping District and 13 minutes by foot from Sky Tower
As a guest of Bianco off Queen, you'll find multilingual staff, laundry facilities, and dry cleaning/laundry services. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Auckland hotel is smoke free.

Languages

Chinese (Mandarin), English, Hindi, Maltese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (NZD 35 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge
  • Washer/dryer

Conveniences

  • Lift

Guest services

  • Dry-cleaning service
  • Front desk (limited hours)
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Fridge

More

  • Iron/ironing board
  • Safe
  • Washer and dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 65.00

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are available for NZD 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: NZD 35 per night
  • Late check-out fee: NZD 65.00 (subject to availability)
  • Crib (infant bed) fee: NZD 10.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 7:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
WiFi is limited to 1 GB (gigabyte) per day, per room.

We should mention

  • Children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.
  • Alcohol isn't served at Bianco off Queen.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

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Bianco off Queen Reviews

Reviews

5.8
Rating 10 - Excellent. 81 out of 1004 reviews
Rating 8 - Good. 229 out of 1004 reviews
Rating 6 - Okay. 280 out of 1004 reviews
Rating 4 - Poor. 244 out of 1004 reviews
Rating 2 - Terrible. 170 out of 1004 reviews

6.2/10

Cleanliness

6.6/10

Staff & service

6.6/10

Amenities

5.4/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveller

Travelled with partner
The hotel was pretty central within Auckland, easy to find. The security deposit of $150 actually takes at least 3 weeks to go back into your bank account...not 3-5 working days as we were told.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good bed and nice view. Room safe was broken. Televison had to be hooked up, bathroom light was burned out. Overall a good place to stay. Staff was responsive.
Stayed 5 nights in Feb 2020

8/10 Good

Dani, Melbourne

Travelled with group
Liked: Cleanliness, amenities
Decent apartment to stay at. Did not like sharing balcony with the room next door, that was not mentioned anywhere.
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This property was not for me. I did not feel safe with it's location or the layout of the property. It was generally run down and tatty. This property is mainly either for long term stay or people own their own unit (tenants).
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
All basic amenities included. Clean and well maintained.
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Convenient location and ability to park car prior to 2pm check in and a little after check out was awesome
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I really liked the layout of the apartment and the cleanliness
Stayed 2 nights in Feb 2020

8/10 Good

J

Travelled with family and small children
Liked: Cleanliness
Appropriate place to sleep, nothing special about the hotel
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property - good welcome - clean rooms - good location
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

mandy

Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Nov 2019

8/10 Good

Tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Nov 2019

6/10 Okay

Masaya

Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location, very clean, friendly staffs. would love to stay again in the future
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
liked how it had a balcony and kitchen utensils. Comfortable beds. clean and good location. Didn't like how the hall ways smelt and parking was expensive. Also should say somewhere that you need ID of the person that booked the accommodation.
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with group
Disliked: Amenities, property conditions & facilities
Terrible smell from the cleaning products they use. We stayed for two nights and asked for our room to be serviced. They changed most towels and gave us more body wash but they did not get rid of the kitchen rubbish or make beds. There was tea and coffee but no jug. Room was cold as there was minimal natural light.
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with family
It was ok, clean and tidy. But the escalator lift kept me up, the bing before door opens. All night, so hopefully you could get tgat sorted Regards Che
Stayed 1 night in Nov 2019

10/10 Excellent

Craig, French Polynesia

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Property had everything you need but would be nice to have a vending machine with water and others for the property
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
Staff very friendly and helpful Room seemed a bit tired and the bathroom wasn’t very clean
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019