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Auckland City Hotel

4.0 star property
VIP Access

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Photo gallery for Auckland City Hotel

Studio with Kitchenette - Two Double Beds
Exterior
Bar (on property)
Interior
Billiards

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Laundry

Explore the area

Map
157 Hobson Street, Auckland, 1010
  • SkyCity Casino
    ‪4 min walk‬
  • Sky Tower
    ‪5 min walk‬
  • Queen Street Shopping District
    ‪7 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Studio with Kitchenette - Two Double Beds

Studio with Kitchenette - Two Double Beds

Studio with Kitchenette - Two Double Beds

  • 35 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Apartment, 2 Bedrooms (Queen, Single)

Apartment, 2 Bedrooms (Queen, Single) | Living area

Apartment, 2 Bedrooms (Queen, Single)

  • 65 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Studio, Kitchenette

Studio, Kitchenette

Studio, Kitchenette

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Four Bedroom Apartment - Kitchenette

Four Bedroom Apartment - Kitchenette | Living area

Four Bedroom Apartment - Kitchenette

  • 127 sq m
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 3 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Private kitchen

Apartment, 2 Bedrooms

  • 70 sq m
  • Sleeps 5
  • 2 Double Beds

Similar properties

Room

Barclay Suites

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
4.1 out of 5, Very good, (3649)
The price is €291
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Barclay Suites

About this property

Auckland City Hotel

Eco-certified Auckland hotel in Auckland Central Business District with a 24-hour front desk
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning.
Auckland City Hotel offers 150 accommodations with safes and hair dryers. LED televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Auckland City Hotel. During your stay, you're just a quick walk from Sky Tower. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy local and international cuisine while dining at Vie Lounge & Eatry
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Just a 4-minute walk from SkyCity Casino and 5 minutes by foot from Sky Tower
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and concierge services are also featured at the eco-certified Auckland City Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Auckland hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Vie Lounge & Eatry - This restaurant specializes in local and international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Fondou Cafe - This café specializes in local and international cuisine and serves brunch, lunch, and light fare. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, French, Hindi, Indonesian, Japanese, Korean, Malay, Spanish, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Free in-room WiFi is limited to 24 hours per day
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 24 hours per day

Parking and public transport

  • Self parking on site (NZD 30 per night)
  • Electric car charging station on site
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: NZD 35 for adults and NZD 25 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Vie Lounge & Eatry
  • Fondou Cafe

Things to do

  • Billiards/pool table

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Digital channels
  • LED TV

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 35 for adults and NZD 25 for children
  • Self parking fee: NZD 30 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a security system and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Free in-room WiFi is limited to 24 hours per day. WiFi in public areas is also free for up to 24 hours per day

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Auckland City Hobson Street
Auckland City Hotel Hobson Street
City Hobson Street
City Hotel Hobson Street
Hobson Hotel
Hotel Hobson Street
Hobson Street
Auckland City Hotel Hotel
Auckland City Hotel Auckland
Auckland City Hotel Hobson Street
Auckland City Hotel Hotel Auckland

Auckland City Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 345 out of 1001 reviews
Rating 8 - Good. 417 out of 1001 reviews
Rating 6 - Okay. 169 out of 1001 reviews
Rating 4 - Poor. 52 out of 1001 reviews
Rating 2 - Terrible. 18 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Charlotte Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay as always at Auckland City Hotel. The room was clean and tidy with enough amenities for 4. Staff super friendly and sorted out our parking issue with no problem at all. Great stay A ***
Stayed 1 night in Nov 2024

10/10 Excellent

Raewyn

Stayed 1 night in Sep 2024

6/10 Okay

Antonia

Travelled with partner
The property is tired. Pillows were lumpy. Bed old and uncomfortable. Internet/chromecast kept cutting out. The lobby area was overly perfumed.
Stayed 3 nights in Oct 2024

10/10 Excellent

So Wan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk is very helpful. We were a bit early for check in, staff helped us to store luggage & answered our questions.
Stayed 1 night in Oct 2024

10/10 Excellent

Gail

Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip for one week
At check-in they ignored the extra benefits from my booking with hotels.com but offered 1.5 of them (free drink and later check-out although very slight) when taken up by the manager. The room was very noisy and a little dirty. I was offered a room change and would now make this my regular Auckland hotel if I could be guaranteed that room location on any of the top 4 floors. Staff after that were amazing. Greatly appreciated.
Stayed 7 nights in Oct 2024

10/10 Excellent

yash

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 2 nights in Oct 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quaint location
Stayed 1 night in Oct 2024

8/10 Good

Roland

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great seafood at the restaurant
Stayed 1 night in Oct 2024

10/10 Excellent

Tise

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Sep 2024

2/10 Terrible

Rexlyn

Liked: Staff & service
Disliked: Property conditions & facilities
Other than the friendly welcoming staff i wouldn't recommend. Terrible bed which lead to a terrible sleep. Mattress needs to be changed, out of share, soft with no support, uncomfortable restless night.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay with accessible location
Great stay. Location of the hotel was good - it was close to the Sky Tower bus terminal and there were two supermarkets nearby. The staff were very nice and they offered me early check in on the day of my arrival. The room was clean and tidy. Overall a comfortable stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Derek

Liked: Cleanliness, staff & service
.
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert and Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
All good.
Stayed 4 nights in Sep 2024

10/10 Excellent

HENRY

Liked: Property conditions & facilities
The property is centrally located in the city. The front staff was a lot of help stayed on the ninth floor. It was very quiet and very clean. The price was great and there’s a bus from the airport. A shuttle bus goes back-and-forth for NZ$20 every 30 minutes.
Stayed 2 nights in Sep 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service
Stayed 1 night in Aug 2024

10/10 Excellent

Gail

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good and I was so happy with the it was thank you for making us feel welcome
Stayed 3 nights in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid
I don’t like to give bad reviews but this review would have helped my family. The unit seemed a bit worn out although parts had been updated. The surface cleaning seemed ok but it needed a deep clean. There was a very strong cold draft coming through the main bedroom window as the weather seal was missing, we stuffed it all around with toilet paper to try and stop it. The heat pump in the room was on high when we arrived and all night which seems very energy inefficient when the windows could be fixed easily. The morning after heavy rain there was a big puddle of water on the downstairs floor coming from the wall, unsure if from window or heating unit. The biggest problem for our family was that the second morning we found a live bed bug in the main bed, then after looking found another live one in the floor under the bedside table. Both myself and my child, sleeping in the other room, came out in bites. This was really awful and we are now worried about bringing them home in our stuff - this caused stress for the rest of the trip, as well as the physical/financial effort of trying to check/treat our stuff. The bedding all looked ok and quite new when we checked it so I would guess the bugs live in the crevices of the room itself. We caught the bugs and showed the staff who were apologetic and gave a 50% refund, but really the hotel needs to address pest management much more seriously.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rozelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient.
Stayed 1 night in Jul 2024

8/10 Good

Ashley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good stay, comfortable beds and modern amenities.
Stayed 3 nights in Jul 2024

8/10 Good

Jieun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Ashish and Suman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is really good, friendly staff, good communication, reasonable, quality of service. Really good experience 😊😊😊
Stayed 1 night in Jul 2024