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Classic Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 4 Max

Comfort Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at River Palace Hotel, you're just a quick walk from Oblakimata Park. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.

  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 3 restaurants
  • Take a swim in the indoor and seasonal outdoor pools
  • Indulge with massages at the spa
  • Amenities include a front desk safe, a 24-hour business centre and a conference centre
  • On-site recreation includes a gym and a sauna
  • Just a 4-minute walk from Oblakimata Park and 10 minutes on foot from Flagstaff Monument
  • Free airport shuttle service

Property Features

River Palace Hotel offers its guests a full-service spa, an indoor pool, and a health club. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. There's an onsite 24-hour business centre. A seasonal outdoor pool, a sauna, and spa services are also featured at the luxury River Palace Hotel. You'll have access to the health club at a partner property. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available. Smoking is allowed in designated areas at this 4.5-star Atyrau hotel.

  • 194 guestrooms or units
  • 3 dining venues
  • Continental breakfast (free)
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Games room or arcade
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

River Palace Hotel offers 194 air-conditioned accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. 40-cm LED televisions come with satellite channels. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries. This Atyrau hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • DVD player
  • Stovetop
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.

River Palace Hotel has 3 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club and a sauna.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 25

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 12:30 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • River Palace Hotel Hotel
  • River Palace Hotel Atyrau
  • River Palace Hotel Hotel Atyrau

You should know

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.