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Chagala Hotel Atyrau

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chagala Hotel Atyrau

Pool
Lobby sitting area
Apartment | Living area
Serves lunch and dinner
International cuisine

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Ismagulov str., 1, Atyrau, 060002
  • Art Museum
    7 min walk
  • Atyrau National History Museum
    9 min walk
  • Oblakimata Park
    9 min walk
  • Atyrau (GUW)
    9 min drive

Room options

View all photos for Standard Single Room

In-room safe, desk, free WiFi, bed sheets

Standard Single Room

  • 25 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Apartment

In-room safe, desk, free WiFi, bed sheets

Apartment

  • 35 sq m
  • Sleeps 1
  • 1 Large Twin Bed and 1 Twin Sofa Bed

View all photos for Apartment, 2 Bedrooms

In-room safe, desk, free WiFi, bed sheets

Apartment, 2 Bedrooms

  • Sleeps 2
  • 2 Double Beds

Similar properties

Front of property

River Palace Hotel

Pool
Breakfast included
Spa
Free airport shuttle
4.2 out of 5, Very good, (6)
The price is €89
for 1 room
includes taxes & fees
5 Jan - 6 Jan
River Palace Hotel

About this property

Chagala Hotel Atyrau

Riverwalk hotel with a fitness center and a 24-hour front desk
This hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and ATM/banking services.
Chagala Hotel Atyrau offers 156 accommodations with safes and designer toiletries. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include a fitness center.
During your stay at Chagala Hotel Atyrau, you're just a quick walk from Art Museum. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at Petrovski
  • Buffet breakfast served daily for a fee
  • Amenities include laundry facilities, an elevator, and an ATM
  • Onsite recreation includes a gym
  • Within a 10-minute walk of Art Museum and Atyrau National History Museum
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Chagala Hotel Atyrau also features a fitness center, laundry facilities, and an ATM. Limited free parking is available on a first-come, first-served basis. You'll have access to the health club at a partner property.

Smoking is allowed in designated areas at this 3.5-star Atyrau hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Petrovski - This restaurant specializes in international cuisine.
Coco's - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
East West - This restaurant specializes in international cuisine and serves breakfast only. Open daily.
Irish Pub O'Neills - This sports bar serves lunch, dinner, and light fare.

Languages

English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: KZT 4040 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Petrovski
  • Coco's
  • East West
  • Irish Pub O'Neills

Things to do

  • Access to nearby health club
  • Fitness centre

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Designer toiletries
  • Hairdryer (on request)
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Fridge

More

  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Chagala Hotel Atyrau

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately KZT 4040 per person
  • Airport shuttle fee: KZT 5000 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Chagala Hotel Atyrau offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Chagala
Chagala Atyrau
Chagala Atyrau Hotel
Chagala Hotel
Chagala Hotel Atyrau
Hotel Chagala
Chagala Hotel Atyrau Hotel
Chagala Hotel Atyrau Atyrau
Chagala Hotel Atyrau Hotel Atyrau

Chagala Hotel Atyrau Reviews

Reviews

6.4
Rating 10 - Excellent. 2 out of 25 reviews" "
Rating 8 - Good. 10 out of 25 reviews" "
Rating 6 - Okay. 7 out of 25 reviews" "
Rating 4 - Poor. 2 out of 25 reviews" "
Rating 2 - Terrible. 4 out of 25 reviews" "

7.4/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Nothing was unique about this bland tired hotel. I wouldn’t stay here again it’s a budget hotel only
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Stayed 1 night in Oct 2018

6/10 Okay

Dave, KY

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
put me on 3rd floor with no elevator. Made me wait 1.5 hours until check in time
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Stayed 2 nights in May 2018

8/10 Good

Alfiya, Aksai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Title
For the price you couldn’t ask for any more except there were no towels in bathroom. Room was clean and usual tv and tea making facilities were there.
Stayed 1 night in Apr 2018

6/10 Okay

Alan, TX

Liked: Cleanliness, room comfort
Nice river walks
The room cleaning service is very good. It's located on the river so there's a nice walk along the river. The breakfast buffet at the hotel was good. The hotel has a relaxing restaurant with very friendly staff, though the menu is limited. Check out was a little slow with some minor communication issues. All bills were settled correctly.

6/10 Okay

Maxim

Liked: Room comfort
Very slow and irresponsible staff for preparing documents.

8/10 Good

PJ, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable stay and not too expensive

8/10 Good

john, Uk

Liked: Cleanliness, staff & service, room comfort
Johns review
Room was fine

8/10 Good

Jim, Vienna

Liked: Cleanliness, room comfort
I stayed in an apartment for 6 days. Price was great. Hotel was ok, with all required kitchen facilities, appliances and dishes. Staff were friendly and could speak very good English. Breakfast was included and had many western food items. I would definitely stay there again.

6/10 Okay

John, USA

Liked: Cleanliness, staff & service, room comfort
A few days getaway at a hotel on the river
We currently live and work in Atyrau. My husband and I wanted a few nights away from the house. We loved the inside of the lobby, room and dining area. Service was good. We were on the third floor (no elevator) and it was quiet. The lobby is separated from the rooms, so you have to walk outside to get to your room. It was secure as you had to have a fob to even get into the building. The room set up was a plus. We had a 2 bedroom, both with full baths, with a living room and kitchen between. Was great as a home away from home. We especially liked the location for the closeness to restaurants. O'Niels', an Irish pub, is a stone throw away, and other restaurants are in easy walking distance. The hotel is located on the river, and there is a river path which can take you even further into town easily. Breakfast was included and was a nice selection! The downside, for my husband, who loves to exercise, was the gym. Equiptment was old and not in working order. As with other buildings in town, you shouldn't judge the inside, by the outside. The inside is great and we would recommend it to others!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
This is not a luxury hotel but the staff is very nice and helpful and professional and do dare about your needs while staying there. The menu is not vast but very adequate. This hotel has age and could use remodeling but it is comfortable, quiet and clean and I recommend it mostly due to the friendliness of the staff

8/10 Good

Ty, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Repeat Stay at Chagala Hotel Atyrau
My thanks to the front desk staff)). Comfortable stay. Quite and peaceful.

8/10 Good

Ty, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and cleanliness at an affordable price.
Good hotel option in Atyrau getting a Western style operation at a value. Front desk staff very helpful with all requests, focusing on customer satisfaction. This is a rarity)).

8/10 Good

Max, Atyrau, Kazakhstan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A decent hotel in Atyrau
A decent hotel in Atyrau. Well priced, well located, convenient. It was used mainly by oil industry men in the past but now with more hotels around it became more affordable to general public. Good western management standards.

2/10 Terrible

ahmet

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otele almadılar , anlaşmanız olmayan otel beni ara
Otele bizi almadılar , ücreti iade ediniz nakit olarak ödeme yaptık , rezervasyonumuz gözükmüyor , acil beni ararmısınız. +905354579839
Stayed 1 night in Mar 2020

2/10 Terrible

Rustam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

junseong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깔끔합니다
공항에서 1400-1500텡게 택시비 금액대비 매우 깔끔하고 좋은시설 및 친절 로비에서 룸까지 거리는 좀 먼편이지만 이정도는 뭐.. 흡연자는 왔다갔다 불편함이 있을순 있지만
Stayed 1 night in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

2/10 Terrible

Mehmet E., istanbul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap but trendy!
There is no nearby attraction for them who wants to get out at night by walking. Also the neighborhood looks not so safe. It is surprising to see this kind of hotel s all the time full. You need to walk more than 100 m in order to reach to your room in average.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Not Provided, С-Петербург

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Четыре дня спокойствия и тишины.
Уютно, удобно, комфортно, но в отдалении от центра.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort