Holiday Inn Express Atlanta Galleria - Ballpark Area by IHG

2.5 star property

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Pillow-top beds, desk, blackout curtains, soundproofing
Exterior
Outdoor pool
Reception
Fitness facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Breakfast included
  • Laundry
  • Parking included

Explore the area

Map
2855 Spring Hill Pkwy SE, Atlanta, GA, 30080
  • The Battery Atlanta
    ‪8 min walk‬
  • Cumberland Mall
    ‪11 min walk‬
  • Truist Park
    ‪12 min walk‬
  • Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    ‪36 min drive‬

Room options

Standard Room

  • 46 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed with Sofa bed

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Comm)

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible (Comm, Mobil, Tub)

  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Comm)

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobil, Roll Shwr)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible (Mobil, Tub)

  • Sleeps 3
  • 1 Queen Bed

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About this property

Holiday Inn Express Atlanta Galleria - Ballpark Area by IHG

Hotel with free breakfast, a short walk to The Battery Atlanta
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite. Housekeeping is available on request.
Holiday Inn Express Atlanta Galleria - Ballpark Area by IHG offers 139 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 46-inch LED televisions come with premium satellite channels. Refrigerators and microwaves are provided.

This Atlanta hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Atlanta Galleria - Ballpark Area by IHG. During your stay, you're just a quick walk from The Battery Atlanta. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking and RV/bus/truck parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests speak favorably about the clean accommodations and the area's walkability
  • Within a 15-minute walk of The Battery Atlanta and Truist Park
  • Free local-area and shopping center shuttle service
Holiday Inn Express Atlanta Galleria - Ballpark Area by IHG offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 2025 square feet (188 square meters) and includes conference space. An area shuttle within 3 miles and a shopping center shuttle are free. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express Atlanta Galleria - Ballpark Area by IHG. Free self parking is available.

This Atlanta hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available
  • Free local area shuttle up to 3 miles
  • Free shopping centre shuttle

Food and drink

  • Free buffet breakfast available daily 6:00 AM–9:30 AM
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (2025 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Pool access ramp on site
  • Pool hoist on site
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 46-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open May 30 and close October 01.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Atlanta NW Galleria Area Hotel
Holiday Inn Express Atlanta NW Hotel
Holiday Inn Express Atlanta NW
Smyrna Holiday Inn
Holiday Inn Smyrna
Holiday Inn Express Atlanta Galleria Ballpark Area
Holiday Inn Express Atlanta Galleria Ballpark Area an IHG Hotel

Holiday Inn Express Atlanta Galleria - Ballpark Area by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 522 out of 1001 reviews
Rating 8 - Good. 230 out of 1001 reviews
Rating 6 - Okay. 119 out of 1001 reviews
Rating 4 - Poor. 63 out of 1001 reviews
Rating 2 - Terrible. 67 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tyshinda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Nov 2024

10/10 Excellent

Angela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, clean and comfortable. Breakfast was great and staff was nice and friendly.
Stayed 4 nights in Nov 2024

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Was really just here to sleep but it felt safe, clean and comfortable. Only bummer was a lot of the gym equipment was broken.
Stayed 3 nights in Nov 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay close to Atlanta
This is what I expect. Clean, friendly, comfortable.All for a reasonable price.
Stayed 4 nights in Nov 2024

8/10 Good

Susan

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Property is convenient. Staff helpful. Rooms were clean. Toilet hard to flush and ran most of the night, they are also too low to the floor. Door to bathroon would not close , beds comfortable BUT need a stool to get into them...too high!
Stayed 1 night in Nov 2024

10/10 Excellent

Tykia

Travelled with group
Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

ANGELA, Linden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check in, clean rooms
Stayed 1 night in Nov 2024

6/10 Okay

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No shuttle
Staff was friendly and accommodating. Room was clean and comfortable. The breakfast was good. I called when i booked my stay to see if they had a shuttle to the venue i was going to be attending, and i was told that they did. On the night i arrived i was told that they did in fact have a shuttle, but that the staff member had not seen it since she got there. I booked the hotel because of the shuttle and still ended up having to pay for parking at the venue.
Stayed 1 night in Nov 2024

2/10 Terrible

Sharon

Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Tdub

Liked: Cleanliness, staff & service, property conditions & facilities
Good overall great location!
Stayed 2 nights in Nov 2024

10/10 Excellent

Camille

Stayed 1 night in Oct 2024

2/10 Terrible

William, Worthington

Disliked: Staff & service
Wrong bed type. Sold out of 2 queens, was given a single king.
Stayed 1 night in Nov 2024

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed with excellent pillows. Very quiet clean room. Furniture is a weird Metallica design. This time Hotels.com did not mess up and actually allowed the use of my reward certificate to go through. It was a real fight with Hotels.com constantly changing the booking details to try and kill the reward certificate which forces you to be very vigilant when trying to use it. certificate.
Stayed 1 night in Nov 2024

10/10 Excellent

Cesar, Melbourne

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay
Stayed 1 night in Sep 2024

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Clara

Travelled with partner
Liked: Cleanliness, staff & service
The staff was excellent and location was great.
Stayed 5 nights in Oct 2024

10/10 Excellent

Clay

Travelled with family
Liked: Cleanliness, amenities
Nice and quiet
Stayed 1 night in Aug 2024

10/10 Excellent

Maleah

Stayed 2 nights in Sep 2024

10/10 Excellent

khalif

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it would stay again
Stayed 2 nights in Oct 2024

10/10 Excellent

Linda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle Driver was wonderful regarding communication, prompt pick up/drop off, and safety. Wished for transportation to our confrence in the mornings but what was available was amazing!
Stayed 6 nights in Oct 2024

10/10 Excellent

Jone'-Marie

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Ashlee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Noemi

Stayed 2 nights in Sep 2024

10/10 Excellent

David

Stayed 1 night in Sep 2024