Holiday Inn Express Atlanta Galleria - Ballpark Area, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Atlanta Galleria - Ballpark Area, an IHG Hotel

Pillow-top beds, desk, blackout curtains, soundproofing
Reception
Outdoor pool
Exterior
Fitness facility

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
2855 Spring Hill Pkwy SE, Atlanta, GA, 30080
  • The Battery Atlanta
    8 min walk
  • Cumberland Mall
    11 min walk
  • Truist Park
    12 min walk
  • Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    33 min drive

Room options

Standard Room

  • 46 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed with Sofa bed

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Comm)

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible (Comm, Mobil, Tub)

  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Comm)

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobil, Roll Shwr)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible (Mobil, Tub)

  • Sleeps 3
  • 1 Queen Bed

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About this property

Holiday Inn Express Atlanta Galleria - Ballpark Area, an IHG Hotel

Hotel with free breakfast, a short walk to The Battery Atlanta
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite. Housekeeping is available on request.
Holiday Inn Express Atlanta Galleria - Ballpark Area, an IHG Hotel offers 139 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 46-inch LED televisions come with premium satellite channels. Refrigerators and microwaves are provided.

This Atlanta hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Atlanta Galleria - Ballpark Area, an IHG Hotel. During your stay, you're just a quick walk from The Battery Atlanta. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking and RV/bus/truck parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests speak favorably about the area's walkability and the clean accommodations
  • Within a 15-minute walk of The Battery Atlanta and Cumberland Mall
  • Free shopping center and local-area shuttle service
Holiday Inn Express Atlanta Galleria - Ballpark Area, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 2025 square feet (188 square meters) and includes conference space. An area shuttle within 3 miles and a shopping center shuttle are free. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express Atlanta Galleria - Ballpark Area, an IHG Hotel. Free self parking is available.

This Atlanta hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available
  • Free local area shuttle up to 3 miles
  • Free shopping centre shuttle

Food and drink

  • Free buffet breakfast available daily 6:00 AM–9:30 AM
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (2025 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Pool access ramp on site
  • Pool hoist on site
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 46-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open May 30 and close October 01.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Atlanta NW Galleria Area Hotel
Holiday Inn Express Atlanta NW Hotel
Holiday Inn Express Atlanta NW
Smyrna Holiday Inn
Holiday Inn Smyrna
Holiday Inn Express Atlanta Galleria Ballpark Area
Holiday Inn Express Atlanta Galleria Ballpark Area an IHG Hotel

Holiday Inn Express Atlanta Galleria - Ballpark Area, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 521 out of 1001 reviews" "
Rating 8 - Good. 236 out of 1001 reviews" "
Rating 6 - Okay. 116 out of 1001 reviews" "
Rating 4 - Poor. 63 out of 1001 reviews" "
Rating 2 - Terrible. 65 out of 1001 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice all around
Stayed 1 night in Sep 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Tracy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was in walking distance to many restaurants. Safe neighborhood and easy parking. The place was clean and had a good breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

Fredrickia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and courtesy
Stayed 4 nights in Sep 2024

8/10 Good

Jarrod, Fairview

Stayed 1 night in Sep 2024

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family hotel
Front desk was amazing. Everyone there made me feel like family. I will be coming back to stay really soon.
Stayed 1 night in Sep 2024

10/10 Excellent

Florence, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities
My overall stay was very nice , the breakfast was ok though they could have offer more but the gym room was terrible. Old machine making noise while using , couldn’t even use it for 10 min. That gym room need a serous update.
Stayed 3 nights in Sep 2024

2/10 Terrible

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we got there they said the room was already cancelled and fully charged for a no show. It was still an open booking on my side in our app. Apparently it booked for the previous night when we had just checked in at our first hotel in Atlanta… why they didn’t call us or anything is crazy. Experian customer service tried contacting them to refund us as well but no luck due to their hotel policy. Non refundable. But a lesson learned for booking at 10pm after driving all day lmao. We wouldn’t have cared about it if the service over the phone trying to figure out what had happened and how we may have made this mistake wasn’t so terrible. Oh well.
Stayed 1 night in Aug 2024

10/10 Excellent

Dennis

Liked: Cleanliness
Stayed 2 nights in Sep 2024

6/10 Okay

Brandy

Liked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

eunice

Stayed 5 nights in Aug 2024

8/10 Good

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly what you would expect from Holiday Inn.
Stayed 1 night in Sep 2024

10/10 Excellent

Jeffery

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to stadium
Stayed 1 night in Sep 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Nakesha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!!
Stayed 1 night in Sep 2024

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! The convenience to Cumberland mall, the Battery, and Truist park is perfect. Having a shuttle to and from the Braves’ game is icing on the cake
Stayed 1 night in Sep 2024

8/10 Good

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Ruben

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shuttle Service Needs Improvement
Hotel was attractive….clean, updated and comfortable. Staff was friendly and breakfast was very nice. However, the main reason we booked a room here was for the shuttle to and from Truist Park. The trip to the game was fine because people were going at different times but trying to ride back after the game was a disaster. We stood in the drizzly rain for 20 mins before we saw the shuttle for the first time and then only a third of the folks waiting were able to get aboard. Fortunately there were people who knew the way back walking. So we were able to follow them. I suggest if you are going to offer this service, you might consider utilizing two vehicles
Stayed 1 night in Sep 2024

6/10 Okay

Kris

Travelled with family
Disliked: Amenities, property conditions & facilities
Expensive price ($300 ) for a cheap hotel. Only reason we chose to make our reservations here was the relatively close walk to the Braves Stadium. Lobby was very nice. Room was average at best. I was given a handicapped room, tv remote was broken, no hot water and shower drain backed up into the bathroom.
Stayed 1 night in Sep 2024

8/10 Good

Susan

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Staff was very helpful and friendly.
Stayed 1 night in Sep 2024

2/10 Terrible

Paul

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We made reservations for two nights, they made a mistake, checked us out after one night and could not give us another room due to being full. We were left to find room somewhere else with no apology.
Stayed 1 night in Sep 2024

10/10 Excellent

Jason

Stayed 1 night in Aug 2024