Terrible stay, pulled up late after a long drive. Just wanted to lay head to pillow but was immediately greeted with charges for pets. No where on our reservation did it state we would charged an additional 25/night per fee. They refused to budge on fee. Too tired to argue we proceeded with our reservation and up to our room. We reserved a non smoking room and were given a smoking room that was filthy. Rugs were stained , bathroom had no toilet paper, hair on sheets and tub, burn marks on sheets . Also kitchenette had no utensils, pots etc and was dirty. Only reason we didn’t run out of there was because we had to be gone in the morning by 5:30am. Needless to say, we checked out in the morning and had to call management to Cancel the rest of our reservation. We had a 6 night stay planned. Only light was that, Nicole:management, was kind and expeditious about getting our reservation canceled and our money back. Had to jump through several loop holes before we got there though .