Best Western Gwinnett Center Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Gwinnett Center Hotel

Lobby
Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub)
Lobby
Exterior
Outdoor pool

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
3670 Shackleford Rd, Duluth, GA, 30096
  • Gwinnett International Farmers Market
    6 min walk
  • Jeju Sauna
    15 min walk
  • Gwinnett Place Mall
    3 min drive
  • Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    45 min drive

Room options

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub)

  • 46.3 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Gwinnett Center Hotel

Duluth hotel in Gwinnett Place with free breakfast and a fitness center
This smoke-free hotel features a fitness center, a 24-hour business center, and a business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and express check-out are onsite.
Best Western Gwinnett Center Hotel offers 68 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Best Western Gwinnett Center Hotel. During your stay, you're just a quick walk from Gwinnett International Farmers Market. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 15-minute walk of Gwinnett International Farmers Market and Jeju Sauna
A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Gwinnett Center Hotel. Free self parking is available.

This Duluth hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM–9:30 AM

Things to do

  • Fitness centre
  • Swimming pool

Family friendly

  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Pool hoist on site
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 97
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
The property’s pool is closed from Labor Day weekend to Memorial Day weekend.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This hotel requires payment by credit card prior to arrival equal to the 1st night of stay for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Best Western Gwinnett Center Hotel.

Property is also known as

Holiday Inn Express Atlanta-Gwinnett Place
Holiday Inn Express Atlanta-Gwinnett Place Duluth
Holiday Inn Express Atlanta-Gwinnett Place Hotel
Holiday Inn Express Atlanta-Gwinnett Place Hotel Duluth
Best Western Gwinnett Center Hotel Duluth
Best Western Gwinnett Center Hotel
Best Western Gwinnett Center Duluth
Best Western Gwinnett Center
Holiday Inn Express Atlanta - Gwinnett Mall Hotel Duluth

Best Western Gwinnett Center Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 582 out of 1000 reviews" "
Rating 8 - Good. 270 out of 1000 reviews" "
Rating 6 - Okay. 76 out of 1000 reviews" "
Rating 4 - Poor. 28 out of 1000 reviews" "
Rating 2 - Terrible. 44 out of 1000 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dawit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, clean room,excellent breakfast,
Stayed 4 nights in Sep 2024

8/10 Good

stephanie

Stayed 1 night in Sep 2024

6/10 Okay

Loree

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel staff were very polite and helpful. The hotel definitely needs to be updated. The sheets and bedding were clean but the floors had not been vacuumed as evidenced by my finding a contact lens on the carpet beside the bed. I could not keep the shower curtain closed which in turn caused water to get all over the floor when I showered. The room had a smell that drove me crazy and was very disappointing. Overall I felt like the room was not clean and I could not stand the smell. Just keep in mind that you get what you pay for. I will not be staying there again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Debra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Bianca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Bassey

Liked: Cleanliness, staff & service, property conditions & facilities
It okay
Stayed 1 night in Sep 2024

8/10 Good

nedim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2024

2/10 Terrible

Tony

Stayed 3 nights in Aug 2024

6/10 Okay

Hee Jeong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The wireless internet didn't work after one day. Even with the request, it still didn't work.
Stayed 2 nights in Aug 2024

4/10 Poor

JAE CHUL, norwood

Stayed 1 night in Aug 2024

10/10 Excellent

Jerry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Chunky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Tony

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Tony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness is first consideration and the hotel is good, at least no bugs nor insect. Room smelled due to age of building and bathroom looks old although acceptable in terms of the price. Staffs were helpful but only one out of a group can communicate effectively in English. I once ask for additional quilt and call reception. I expect delivery but none came. I called again, and finally find out I have to go down to reception to pick it. Air conditioning is cold enough but I need to slide the window open a bit to let in fresh air so as to get rid of the room smell. Free breakfast was not impressive, but at least you have machine made pan cake. Conclusion: if you look for affordable and clean accommodation, this is still a good choice
Stayed 3 nights in Aug 2024

10/10 Excellent

Billy, Livingston

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Aug 2024

10/10 Excellent

Abraham Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will cone back
Friendly and clean
Stayed 1 night in Aug 2024

6/10 Okay

Michael

Travelled with family
Liked: Staff & service
The hotel is okay but the mattresses were very soft and I got a really sore back. Special call-out though to the amazing receptionist, Al, who was tremendously helpful, particularly in guiding us to area restaurants.
Stayed 1 night in Aug 2024

8/10 Good

Mary A

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property was quite clean & the staff seemed caring but the house keeping did not speak English at all so telling her an issue did nothing!?
Stayed 1 night in Aug 2024

10/10 Excellent

Minh

Liked: Cleanliness, staff & service, property conditions & facilities
Love it .
Stayed 1 night in Aug 2024

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Small, clean, quiet, and economical.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a good experience. The check in staff was super friendly!
Stayed 1 night in Jul 2024

6/10 Okay

Jonathan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
The carpet had peanut butter ground in it & was wet
Stayed 1 night in Jul 2024

8/10 Good

Issam

Stayed 2 nights in Jul 2024

6/10 Okay

Heather

Travelled with group
Liked: Cleanliness, staff & service
Everything was fine, didn’t have the breakfast so I can’t say anything about it but the bed was the most uncomfortable bed I’ve ever slept in. It was so hard that it was like sleeping on the floor. I barely slept, grateful it was only one night.
Stayed 1 night in Jul 2024