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Hotel Jerome, Auberge Resorts Collection

5.0 star property

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Photo gallery for Hotel Jerome, Auberge Resorts Collection

Snow and ski sports
Lobby sitting area
Lobby
Suite, 3 Bedrooms (Residential)
Restaurant

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available
  • Hot tub
  • Pool
  • Room service

Explore the area

Map
330 E Main Street, Aspen, CO, 81611
  • Snowmass Golf Course
    ‪2 min walk‬
  • Wheeler Opera House
    ‪3 min walk‬
  • Mill Street Fountain
    ‪3 min walk‬
  • Aspen, CO (ASE-Pitkin County)
    ‪7 min drive‬

Room options

View all photos for Penthouse, 3 Bedrooms (D at Mill)

Penthouse, 3 Bedrooms (D at Mill)

Penthouse, 3 Bedrooms (D at Mill)

  • Mountain view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Suite, 3 Bedrooms (Residential)

Suite, 3 Bedrooms (Residential)

Suite, 3 Bedrooms (Residential)

  • Mountain view
  • Sleeps 6
  • 1 Queen Bed and 2 King Beds

View all photos for Presidential Suite

Presidential Suite | Living area

Presidential Suite

  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse, 3 Bedrooms (C at Mill)

Penthouse, 3 Bedrooms (C at Mill)

Penthouse, 3 Bedrooms (C at Mill)

  • Mountain view
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Mobility/Hearing with Roll-In Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed, Accessible (Mobility/Hearing with Roll-In Shower)

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

TV, video game console

Suite, 1 Bedroom

  • 67 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Poolside

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, Poolside

  • 67 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

TV, video game console

Executive Suite

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Accessible (Mobility/Hearing with Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, 2 Queen Beds, Accessible (Mobility/Hearing with Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 60 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible (Mobility/Hearing with Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, 1 King Bed, Accessible (Mobility/Hearing with Tub)

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed

Premier Room, 1 King Bed

  • 49 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, 2 Queen Beds

  • 60 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 49 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible, Poolside (Hot Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, 1 King Bed, Accessible, Poolside (Hot Tub)

  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

The St. Regis Aspen Resort

  • Pool
  • Hot tub
  • Spa
  • Free airport shuttle
4.6 out of 5, Wonderful, (338)
The price is €2,447
for 1 room
includes taxes & fees
8 Mar - 9 Mar
The St. Regis Aspen Resort

About this property

Hotel Jerome, Auberge Resorts Collection

Luxury Aspen hotel in Downtown Aspen with 3 restaurants
This smoke-free hotel features 3 restaurants, an outdoor pool, and 2 bars/lounges. Additionally, a fitness center, a coffee shop/cafe, and a hot tub are onsite.
Hotel Jerome, Auberge Resorts Collection offers 93 accommodations with minibars and safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Televisions come with video-game consoles. Business-friendly amenities include desks, complimentary newspapers, and phones. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and complimentary toiletries. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available.
An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials and body treatments.
Our customers tell us they can't get enough of the helpful staff at Hotel Jerome, Auberge Resorts Collection. During your stay, you're just a quick walk from Aspen Mountain. 3 restaurants, 2 bars, and an outdoor pool are available. This property offers pet-friendly amenities like food and water bowls.
  • Drinking and dining options include 3 restaurants, a coffee shop, and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking and extended parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • Just a 5-minute walk from Aspen Art Museum and 7 minutes by foot from Aspen Mountain
  • Local-area shuttle service available
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel Jerome, Auberge Resorts Collection offers its guests an outdoor pool, a hot tub, and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges.

A business center, 3 meeting rooms, and limo/town car service are available. Event space at this hotel measures 3455 square feet (321 square meters) and includes conference space. Spa services, a terrace, and an arcade/game room are also featured at the luxury Hotel Jerome, Auberge Resorts Collection. For a fee, parking is available.

This 5-star Aspen hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.
Hotel Jerome, Auberge Resorts Collection has 3 restaurants on site.
24-hour room service is available.

Awards and affiliations

Hotel Jerome, Auberge Resorts Collection is listed in the 2015 Condé Nast Traveler Gold List of the world's best places to stay and the 2021 Travel + Leisure 500.

Languages

Bulgarian, English, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)

Parking and public transport

  • Valet parking on site (USD 60.00 per day)
  • Extended parking on site (USD 60.00 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Local area shuttle
  • Limo/town car service
  • Ski shuttle nearby

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: USD 1-45 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Arcade/games room
  • Fitness centre
  • Outdoor pool
  • Spa services
  • A hot tub

Family friendly

  • Arcade/games room
  • Babysitting services
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (3455 square feet)
  • Meeting rooms - 3

Outdoors

  • Garden
  • Terrace

Spa

  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Lift
  • Lift door width (centimetres): 56
  • Handrails in hallways
  • Hallway handrail height (centimetres): 61
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 86
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch TV
  • Video game console

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between April 17 and May 24.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per stay
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 60 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • Internet access
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 1 to 45 per person
  • Valet parking fee: USD 60.00 per day
  • Extended parking fee: USD 60.00 per night
  • Pet fee: USD 100 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Auberge Jerome
Hotel Jerome Auberge Resort
Hotel Jerome Auberge Resort Aspen
Jerome Auberge
Jerome Auberge Aspen
Hotel Jerome, An Auberge Aspen
Jerome Hotel Aspen
Hotel Jerome An Auberge Resort
Hotel Jerome, Auberge Resorts Collection Hotel
Hotel Jerome, Auberge Resorts Collection Aspen
Hotel Jerome, Auberge Resorts Collection Hotel Aspen

Hotel Jerome, Auberge Resorts Collection Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 353 out of 418 reviews
Rating 8 - Good. 39 out of 418 reviews
Rating 6 - Okay. 13 out of 418 reviews
Rating 4 - Poor. 6 out of 418 reviews
Rating 2 - Terrible. 7 out of 418 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was outstanding. Our luggage got lost and they kept us informed and helped collect our luggage even after we checked out Great customer service. They went above and beyond
Stayed 1 night in Nov 2024

10/10 Excellent

Juan, Corte Madera

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely nice Hotel and Staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the dining, the staff were very friendly and helpful. The location is central Aspen so perfect for our visit.
Stayed 2 nights in Oct 2024

8/10 Good

Marsha, Montrose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Be prepared to pay top dollar for everything. Only water was complementary. Other high end hotels in the area do not nickel and dime to the same extent. Trust me, I can afford to pay ridiculous prices but it does taint the experience.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rick

Stayed 2 nights in Sep 2024

10/10 Excellent

Becky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptionally kind and helpful.
Stayed 5 nights in Oct 2024

8/10 Good

Jason Elkin

Stayed 3 nights in Sep 2024

10/10 Excellent

Gil

The staff👍🙏
Stayed 1 night in Sep 2024

10/10 Excellent

Soha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything in Aspen is always great. You cannot go wrong with the food. However, they do not have late night deliveries in this town. Hotel Chan is decorated with the most beautiful taste. No detail has been overlooked. We really enjoyed our stay. And the breakfast was really amazing too. Five stars from me.
Stayed 4 nights in Aug 2024

10/10 Excellent

Harriet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Checking out needs some care. They double billed however they were quick to fix it so thank you
Stayed 8 nights in Jul 2024

10/10 Excellent

Pedro A

Stayed 5 nights in Jul 2024

8/10 Good

Corey, Box Elder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Richard

Stayed 4 nights in Jul 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Marisa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!!!
Stayed 6 nights in Mar 2024

10/10 Excellent

Tom

This is a very classy establishment.
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Travelled with pets
We liked the hotel and employees. The room was good, dog friendly is great. The only thing I didn’t like is the light pours at the bar. Charge more and give people a real drink.
Stayed 3 nights in Apr 2024

10/10 Excellent

Sebastien

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

Shawn, Round Rock

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing
Stayed 4 nights in Mar 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Matlo

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Gorgeous property and attentive staff.
Stayed 1 night in Jan 2024

10/10 Excellent

Richard

Stayed 3 nights in Dec 2023

4/10 Poor

Robert

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We made our reservation for the Hotel and its Prospect restaurant more than two months prior to our stay. One week before we were to arrive, we received a phone call from the restaurant stating they had just changed their menu from a la cart to a fixed menu priced at $175 per person. No other option available. And no apology. When we declined we were referred to the concierge desk and were booked in another local restaurant which was abysmal. This "bait and switch" tactic was very disappointing.
Stayed 3 nights in Nov 2023