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Tsuruya

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tsuruya

-KOBUSHI- Standard Room with Terrace, Non Smoking
-KOBUSHI- Standard Room with Terrace, Non Smoking | Terrace/patio
Exterior
Japanese Western Style Twin Room with Open-air Bath, Annex Building (Hidari), Non Smoking
-UGUISU- Japanese Style Room with Indoor and Open-air Bath, Non Smoking | Bathroom

Reviews

8.2 out of 10

Very good

Popular amenities

  • Spa
  • Bar
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
1873 Ichinomiyamachi Miyaji, Aso, Kumamoto, 869-2613
  • Aso Shrine
    13 min walk
  • Kodainosato Museum of Art
    3 min drive
  • Road Station Aso
    6 min drive
  • Kumamoto (KMJ)
    55 min drive

Room options

View all photos for -KOBUSHI- Standard Room with Terrace, Non Smoking

-KOBUSHI- Standard Room with Terrace, Non Smoking

-KOBUSHI- Standard Room with Terrace, Non Smoking

  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Japanese Western Style Double Room with Open-air Bath, Annex Building (Migi), Non Smoking

Individually decorated, individually furnished, desk, free WiFi

Japanese Western Style Double Room with Open-air Bath, Annex Building (Migi), Non Smoking

  • 58 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Twin Futons

View all photos for Japanese Western Style Twin Room with Open-air Bath, Annex Building (Hidari), Non Smoking

Individually decorated, individually furnished, desk, free WiFi

Japanese Western Style Twin Room with Open-air Bath, Annex Building (Hidari), Non Smoking

  • 58 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for -UGUISU- Japanese Style Room with Indoor and Open-air Bath, Non Smoking

-UGUISU- Japanese Style Room with Indoor and Open-air Bath, Non Smoking

-UGUISU- Japanese Style Room with Indoor and Open-air Bath, Non Smoking

  • 80 sq m
  • Sleeps 4
  • 2 Large Twin Beds, 1 Double Sofa Bed and 1 Twin Futon

View all photos for -YAMABATO- Japanese Western Style Room with Open-air Bath, Non Smoking

-YAMABATO- Japanese Western Style Room with Open-air Bath, Non Smoking

-YAMABATO- Japanese Western Style Room with Open-air Bath, Non Smoking

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Futon

Similar properties

Exterior

Hotel Aso no Tsukasa

Pool
Hot tub
Spa
Kids pool
3.9 out of 5, Good, (169)
The price is €190
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Hotel Aso no Tsukasa

About this property

Tsuruya

Guesthouse in Aso with spa services and a restaurant
A restaurant, a bar/lounge, and spa services are available at this guesthouse. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room.
Tsuruya offers 8 air-conditioned accommodations with bathrobes and slippers. These individually decorated and furnished accommodations include desks. Flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services.

Private bath/onsen services include an indoor private bath (in communal space). Public bath/onsen services include a yukata (Japanese robe).

During your stay at Tsuruya, you'll be within walking distance of Aso Shrine. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include luggage storage
  • 13 minutes by foot from Aso Shrine and a 3-minute drive from Kodainosato Museum of Art
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Spa services and karaoke are also featured at Tsuruya. Self parking is free.
Tsuruya has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • Karaoke
  • Spa services

Family friendly

  • Mini-fridge

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage

Business services

  • A meeting room

Spa

  • Indoor private bath (no minerals) in communal space
  • Yukata (Japanese robe)

Accessibility

  • This property does not have any lifts

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Dressing gowns
  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Mini fridge

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation
Meals and futons for children age 3 and younger are not included in the room rate. Guests booked in Annex rooms are charged JPY 3500 per child, per day for a futon and JPY 6500 per child, per meal, or meals and futons may be purchased together for JPY 7500 per child, per day. For all other room types, guests are charged JPY 2,500 per child, per day for a futon and JPY 5000 per child, per meal, or meals and futons may be purchased together for JPY 6,000 per child, per day. Fees are collected at check-in.
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7 AM - 10 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

tsuruya Inn Aso
tsuruya Inn
tsuruya Aso
tsuruya Aso
tsuruya Guesthouse
tsuruya Guesthouse Aso

Tsuruya Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 15 out of 29 reviews" "
Rating 8 - Good. 7 out of 29 reviews" "
Rating 6 - Okay. 3 out of 29 reviews" "
Rating 4 - Poor. 2 out of 29 reviews" "
Rating 2 - Terrible. 2 out of 29 reviews" "

8.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Lillian K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay at Ryokan Tsuru
I highly recommend this ryokan if you are visiting Mt Aso. We stayed at the two storied migi room with a private outdoor tub and an indoor jacuzzi. The space was immaculate and spacious. You must book the half board rate that includes the most sumptuous breakfast and dinner you will find anywhere. You will need to take a bus/train to reach the main Aso area but that we no issue for us. Every staff we met extended the highest hospitality we ever experienced.
Stayed 2 nights in Oct 2023

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia problem. Is a wrong communication. I’m so angry and make me trouble
Stayed 2 nights in Jan 2020

10/10 Excellent

Boudin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

KYEUNG A

Stayed 1 night in Jun 2024

10/10 Excellent

順子

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
美味しいお食事を頂きました 阿蘇神社にも近くて良かったです
Stayed 1 night in Mar 2024

8/10 Good

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

PIK WAI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
服務態度非常好，職員能說流利英文
Stayed 1 night in Dec 2023

10/10 Excellent

りりか

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Camille Dindi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are visiting Mt. Aso, it is a great place to stay! The food is amazing! The price is very reasonable and the location is great! The staff are very kind and reliable! Room was very comfortable. I would definitely come back :)
Stayed 1 night in Nov 2023

8/10 Good

Seiya

Travelled with family and small children
Liked: Staff & service, amenities
The open-air bath was really comfortable, and since it was a bath in the room, I was satisfied that I could relax without worrying about anyone.
Stayed 1 night in Sep 2023

8/10 Good

KUNIKI

Stayed 1 night in Aug 2023

10/10 Excellent

SATOMI

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ごはんがとてもおいしい（旅行に来て食べたかったものが全部出てきた） スタッフがちょうど良い距離感で親切 部屋が独立していて、他の客が気にならない 旅行1日目でとてもいい宿に泊まれてよかったです。ありがとうございました！
Stayed 1 night in Jul 2023

8/10 Good

Kam Yan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is big and clean, fantastic!!! We enjoy our stay here very much! Will recommend others to come!
Stayed 1 night in Mar 2023

2/10 Terrible

WADA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

6/10 Okay

CHING FONG

Stayed 1 night in Nov 2022

10/10 Excellent

YUKIE

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

????

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
和モダンの素敵な旅館でした。 食事も美味しく接客サービスも良かったと思います。
Stayed 1 night in Sep 2022

10/10 Excellent

NAOMI

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
初めての阿蘇、快適でした
昔からの瀟洒な和風旅館ですが、お風呂は檜、家庭風呂はユニットと快適でした。和室に３人で泊まりましたが、廊下&テラスや脱衣場スペースがそこそこの広さで分かれていて、寝る者起きる者と家族それぞれが自由に過ごせました。部屋には、冷水、ポットの湯共に湧き水で美味しかったです。従業員の皆さん親切で、説明も丁寧でした。朝食の場所がわからず少し迷いました。朝食は量、品数が多くて食べきれませんでした。
Stayed 1 night in Nov 2019

8/10 Good

koji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019