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TownePlace Suites by Marriott Asheville West

2.5 star property

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Photo gallery for TownePlace Suites by Marriott Asheville West

Property amenity
Individually furnished, desk, laptop workspace, blackout curtains
Lobby
Studio, 1 King Bed
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
141 S BEAR CREEK RD, Asheville, NC, 28806
  • WNC Farmers Market
    ‪7 min walk‬
  • Asheville Outlets
    ‪4 min drive‬
  • Biltmore Winery
    ‪15 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪13 min drive‬

Room options

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds

Studio, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, 1 Bedroom

Family Suite, 1 Bedroom

Family Suite, 1 Bedroom

  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hampton Inn & Suites Asheville Biltmore Village

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.8 out of 5, Exceptional, (1000)
The price is €112
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Hampton Inn & Suites Asheville Biltmore Village

About this property

TownePlace Suites by Marriott Asheville West

Asheville hotel in West Asheville with free breakfast and a 24-hour front desk
An indoor pool, a 24-hour front desk, and a computer station are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include express check-in, express check-out, and barbecue grills. Housekeeping is available on request.
TownePlace Suites by Marriott Asheville West offers 104 air-conditioned accommodations with coffee/tea makers and hair dryers. These individually furnished accommodations have separate sitting areas. 50-inch LED televisions come with cable channels and Netflix.

This Asheville hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at TownePlace Suites by Marriott Asheville West. During your stay, you're just a quick walk from WNC Farmers Market. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a computer, and an elevator
  • Just a 4-minute drive from Asheville Outlets and 6 minutes from Harrah's Cherokee Center - Asheville
  • Cats and dogs welcome for a fee
Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. An indoor pool, barbecue grills, and a picnic area are also featured at the business-friendly TownePlace Suites by Marriott Asheville West. Free self parking is available.

This Asheville hotel is smoke free.

Guests are served free continental breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Travel cot

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping

Business services

  • Computer station

Outdoors

  • BBQ grill(s)
  • Firepit
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lift
  • Grab bar near toilet
  • Handrails in stairwells
  • Deep-pile carpet in room
  • Low-height plug sockets in bathroom
  • Pool hoist on site
  • Step-free path to entrance
  • Transfer shower
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 50-inch LED TV
  • TV channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Guests will receive smart lock details.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Towneplace Stes Marriott Asheville East
Towneplace Stes Marriott Asheville Outl
TownePlace Suites by Marriott Asheville West Hotel
TownePlace Suites by Marriott Asheville Outlet Area
TownePlace Suites by Marriott Asheville West Asheville
TownePlace Suites by Marriott Asheville West Hotel Asheville

TownePlace Suites by Marriott Asheville West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 86 out of 118 reviews
Rating 8 - Good. 11 out of 118 reviews
Rating 6 - Okay. 10 out of 118 reviews
Rating 4 - Poor. 3 out of 118 reviews
Rating 2 - Terrible. 8 out of 118 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was clean and the fire pit outside was a nice place to sit and hangout
Stayed 1 night in Aug 2024

10/10 Excellent

Susie

Liked: Cleanliness, staff & service, property conditions & facilities
We didn't take the time to explore amenities but it was a clean and comfortable room with friendly staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Siegfried

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with friendly staff. Large room. Very nice amenities in the room - small kitchen counter-top with sink and a disposal, two burner range, small dishwasher, a few plates, mugs and silverware in the cabinets, fridge, microwave, coffee-maker.
Stayed 1 night in Sep 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Great hotel! Very clean. The pool was out because of a chemical issue- otherwise it was great! Also website said check out was 12 but it was 11.
Stayed 1 night in Aug 2024

6/10 Okay

Negar

Stayed 2 nights in Jul 2024

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the clean fresh design of the room. Excellent quality, except for the couch which was hard. Very low flow of water in the sink made shaving impossible. I liked the kitchener but did not use. Breakfast was highly disorganized. No flow. By the time I was seated with everything the hot food dad not hot. Frustrating. The quality of food was average. Nice outside amenities, like fire with chairs. Overall I would say it was good.
Stayed 1 night in Aug 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Leah

Travelled with family
Liked: Property conditions & facilities, room comfort
Excellent choice!
Super clean hotel and room with a great view of the Biltmore! Excellent service! The only complaint is road noise … nonstop because of location.
Stayed 1 night in Jul 2024

10/10 Excellent

Zulma

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Very clean and well located!
Stayed 1 night in Jul 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Nancy

Stayed 1 night in Jul 2024

2/10 Terrible

Brandi

Stayed 1 night in Jun 2024

2/10 Terrible

Indarjit

Business traveller
I paid $5 fir breakfast, it was sparse, not replenished, very little food and hardly any variety. I have stayed here many times in the past, and service and cleanliness has deteriorated
Stayed 2 nights in May 2024

10/10 Excellent

William ALAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good!
Stayed 1 night in May 2024

10/10 Excellent

Robert, Melbourne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great
Stayed 2 nights in May 2024

10/10 Excellent

van

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish we could have stayed longer
Place is fabulous! Clean and friendly. Loved it! Close to highway. Great for long stays. Fridge, microwave, dishes, stove top. We didn’t need any of those but was nice to have.
Stayed 1 night in May 2024

10/10 Excellent

Lily

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Newer hotel. Very nice front desk staff. Close to a lot of things. Have stayed here twice and enjoy it.
Stayed 3 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I always try to stay at TownePlace Hotels! Always friendly and easy check in. Two small things this visit- the bathroom floor felt sticky with slippers on. Also, wish you had scrambled eggs vs omelet w/ green peppers (Not a show stopper). Room was very comfortable but my room faced the front and I could hear the interstate very well. Otherwise, everything was great as usual!
Stayed 1 night in May 2024

10/10 Excellent

Pamela, Bishop

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff great. Breakfast quite mediocre. Lots of construction around property so outside very noisy.
Stayed 1 night in Apr 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 2 nights in Mar 2024

2/10 Terrible

Carol

Travelled with pets
Disliked: Staff & service, property conditions & facilities
Outrageous pet fee was not disclosed. $80 for a dog?!?
Stayed 1 night in Mar 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent! Best value anywhere. Kitchenette is awesome, and well supplied. Very clean, spacious and modern. Matrress was VERY comfortable (the famous Marriott mattress). No maid service until day 3. Friendly and competent staff. I've stayed in a few Townplace Suites, all have been equally excellent. The location of this hotel, Asheville NC, is a bit far from the tourist areas of interest, but it's easy to get around. No restaurants within walking distance, but a grocery store only a few miles away, can prepare my own meals. This location is convient to major highways. Breakfast wasn't worth the look, better to just make your own, or go out. However, Expedia charged me an extra five bucks a day to include breakfast with my booking, only to find it was free regardless. Expedia scammed me ten bucks. Book direct with the hotel.
Stayed 2 nights in Mar 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so nice. The staff was so friendly. We didn’t take advantage of the breakfast as we like to eat breakfast out, but there were several things to choose from. I highly recommend staying here. I do suggest taking your own pillow if you like any thickness. We asked for an extra then it was good.
Stayed 3 nights in Mar 2024