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TownePlace Suites by Marriott Asheville Downtown

3.0 star property

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Photo gallery for TownePlace Suites by Marriott Asheville Downtown

Exterior
Lobby
In-room safe, desk, laptop workspace, travel cot
Studio, 2 Queen Beds | Private kitchen
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Gym
  • Laundry
  • Pet-friendly
  • Air conditioning

Explore the area

Map
39 ELM STREET, Asheville, NC, 28801
  • Harrah's Cherokee Center - Asheville
    ‪10 min walk‬
  • The Orange Peel
    ‪17 min walk‬
  • University of North Carolina at Asheville
    ‪3 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪18 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, travel cot

Suite, 1 Bedroom

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds

Studio, 2 Queen Beds

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

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Suite, 2 Bedrooms

Hotel Indigo Asheville Downtown by IHG

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1005)
The price is €163
for 1 room
includes taxes & fees
29 Mar - 30 Mar
Hotel Indigo Asheville Downtown by IHG

About this property

TownePlace Suites by Marriott Asheville Downtown

Hotel with a 24-hour fitness center, a short walk to Harrah's Cherokee Center - Asheville
A 24-hour fitness center, self parking, and coffee/tea in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
TownePlace Suites by Marriott Asheville Downtown offers 83 air-conditioned accommodations with iPod docking stations and safes. 42-inch Smart televisions come with premium digital channels, first-run movies, and pay movies. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at TownePlace Suites by Marriott Asheville Downtown. During your stay, you're just a quick walk from Harrah's Cherokee Center - Asheville. Enjoy features like free WiFi in public areas, plus a 24-hour gym and dry cleaning service. Some of the pet-friendly amenities this property offers include food and water bowls and an off-leash area.
  • Free WiFi
  • Self parking, extended parking, and RV/bus/truck parking available for a fee
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Onsite recreation includes a 24-hour gym
  • 10 minutes by foot from Harrah's Cherokee Center - Asheville and a 1-minute drive from The Orange Peel
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-leash area
TownePlace Suites by Marriott Asheville Downtown offers its guests a 24-hour fitness center, barbecue grills, and a picnic area. WiFi and wired Internet are free in public spaces. TownePlace Suites by Marriott Asheville Downtown also features coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Asheville hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 15 per day)
  • Parking on site (USD 15 per day)
  • Secured, covered extended parking on site (USD 15 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • 24-hour gym

Family friendly

  • Children's games
  • Highchair
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Proposal/romance packages

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Hardwood flooring in room
  • Lift
  • Thin carpet in room
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch smart TV with premium digital channels
  • First-run films
  • Hulu
  • IPod dock
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-leash area are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 15.00 per day
  • Covered extended parking fee: USD 15.00 per day
  • Nearby parking fee: USD 15.00 per day (656 ft away)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests will receive key retrieval information.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Towneplace Suites Asheville Downtown
TownePlace Suites by Marriott Asheville Downtown Hotel
TownePlace Suites by Marriott Asheville Downtown Asheville
TownePlace Suites by Marriott Asheville Downtown Hotel Asheville

TownePlace Suites by Marriott Asheville Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 149 out of 201 reviews
Rating 8 - Good. 31 out of 201 reviews
Rating 6 - Okay. 16 out of 201 reviews
Rating 4 - Poor. 2 out of 201 reviews
Rating 2 - Terrible. 3 out of 201 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Osvaldo

Stayed 5 nights in Dec 2024

10/10 Excellent

James

Business traveller
Liked: Amenities
Bar far the best room with a kitchen in Asheville,NC!
Stayed 2 nights in Dec 2024

10/10 Excellent

Robert

Stayed 1 night in Nov 2024

8/10 Good

Lindsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay for cleanliness, accessibility and amenities. We were able to grill a wonderful steak dinner for our family who had just been through the hurricane thanks to the amenities included in our stay! Only complaint is parking is expensive and no free alternatives were make available to us, nor were we informed it was $15/day. Otherwise all was great!
Stayed 2 nights in Nov 2024

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Blake

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Abaigeal

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 5 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was impressive, room was great, staff were friendly and helpful, breakfast choices were great. All turned to custard though when Hurricane Helene came through. Hotel management had made no preparations and the young staff members on the ground were very helpful and did a great job but you could see they needed some direction as they were struggling.

10/10 Excellent

hyun

Stayed 1 night in Sep 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need a proper electric charging station What they have is insanely outdated
Stayed 1 night in Sep 2024

10/10 Excellent

Kathy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

William, West Union

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Donald

Stayed 4 nights in Aug 2024

2/10 Terrible

Sarah

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Chandra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient cost conscious place to stay, with really clean facilities. My only improvement would be the ac unit in the bedroom. It was was noisy and not great on consistent air flow. I think that was just an issue with one room. I’d stay here again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Nancy, Walhalla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and we loved having the mini kitchen in room. Beds were comfortable, roomy bathroom. Walkable to downtown area.
Stayed 1 night in Sep 2024

10/10 Excellent

Tami, aurora

Liked: Cleanliness, staff & service, property conditions & facilities
Recommend getting a room not facing the roadway. Loud vehicles throughout the night.
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing as always
Stayed 2 nights in Sep 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Will

Stayed 1 night in Sep 2024

10/10 Excellent

Iryna

Stayed 1 night in Sep 2024