8/10 Good
Verified traveller
14 Dec 2024
Liked: Cleanliness, room comfort
Third times a charm
I have stayed at The Grove Park Inn many times in the past 10 years or so. I have stayed with my family as well as on a girls’ trip. This was my first solo trip. The Spa and amenities were impeccable as always. I had booked a Mountain View room and requested the newest (most recently renovated) wing of the hotel. The first room had a bathtub instead of a shower which I can completely understand if I was traveling with family. I requested to move to a different room and they placed me on the ground floor, in an adjoining room, obscured Mountain View (at best) with bushes blocking the view. The lock on the adjoins room door didn’t work. As the person who checked me in was decidedly less friendly when I requested to change rooms the first time, I was reluctant to request a second time. Once I finally found the courage to ask to move to yet another room, they found me the perfect room that I should have had from the start.
Verified traveller
Stayed 3 nights in Dec 2024