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The Scenic Hotel at Biltmore Village

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Scenic Hotel at Biltmore Village

Lobby lounge
Lobby lounge
Indoor pool, pool loungers
Restaurant
Standard Room, 2 Queen Beds, Non Smoking, Balcony

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Gym

Explore the area

Map
186 HENDERSONVILLE ROAD, Asheville, NC, 28803
  • Historic Biltmore Village
    6 min walk
  • Mission Hospital
    3 min drive
  • Bruegger's
    2 min walk
  • Asheville, NC (AVL-Asheville Regional)
    16 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Standard Room, 2 Queen Beds, Non Smoking, Balcony

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Balcony

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Balcony (Hearing Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Balcony (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Hearing Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony (Hearing Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Balcony (Hearing Accessible)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Brookstone Lodge near Biltmore Village, Ascend Hotel Collection by Choice Hotels International

Pool
Breakfast included
Parking included
Free WiFi
4.3 out of 5, Excellent, (1003)
The price is €134
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Brookstone Lodge near Biltmore Village, Ascend Hotel Collection by Choice Hotels International

About this property

The Scenic Hotel at Biltmore Village

Hotel with free parking, a quick walk to Cathedral Of All Souls
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a spa tub, a business center, and a meeting room. Housekeeping is available on request.
The Scenic Hotel at Biltmore Village offers 117 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 49-inch flat-screen televisions come with premium digital channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the helpful staff at The Scenic Hotel at Biltmore Village. During your stay, you're just a quick walk from Cathedral Of All Souls. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool or soak in the spa tub
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 6 minutes by foot from Cathedral Of All Souls and a 3-minute drive from Smith-McDowell House Museum
The Scenic Hotel at Biltmore Village offers its guests an indoor pool, a spa tub, and a fitness center. Public spaces have free WiFi. A 24-hour business center and a meeting room are available. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly The Scenic Hotel at Biltmore Village. Free self parking is available.

This 3-star Asheville hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking includes off-street options

Things to do

  • Fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • A meeting room

Outdoors

  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in reception
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch flat-screen TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from December 17 2024 to March 31 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Hallway
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Asheville-Biltmore VLG Area
Holiday Inn Hotel VLG Area
Holiday Inn Asheville-Biltmore VLG Area
Holiday Inn VLG Area

The Scenic Hotel at Biltmore Village Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 626 out of 1000 reviews" "
Rating 8 - Good. 231 out of 1000 reviews" "
Rating 6 - Okay. 75 out of 1000 reviews" "
Rating 4 - Poor. 39 out of 1000 reviews" "
Rating 2 - Terrible. 29 out of 1000 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Dorothy

We were told several days before our trip construction and no indoor pool / hot tub every thing around us torn up should have gotten a discount but close to biltmore so we didn’t attempt to change it
Stayed 2 nights in Sep 2024

6/10 Okay

Jonathan, Charleston

Travelled with family
Liked: Staff & service
Disliked: Amenities
Under construction and a bit messy. Also, limited amenities.
Stayed 2 nights in Sep 2024

10/10 Excellent

Cheryl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
They are renovating the property but it had minimal impact on my stay. I was in a newly updated room and it was wonderful. The shower was large with two shower heads. I was spoiled by the modern updates. Staff were nice and knowledgeable I would stay again
Stayed 1 night in Sep 2024

8/10 Good

Melana

Liked: Cleanliness, staff & service
Disliked: Amenities
We received an email a week before our stay telling us it was under renovation. So the parking was convoluted until we were directed to the parking garage. We couldn’t enjoy the balcony. Some of the hallways were impacted. The staff was wonderful. The ice-maker didn’t work a couple of times when I went to use it, but they said they’d look into it. The breakfast area was nice & the whole place was super clean, you don’t mind big boxes of stuff laying around and not being able to use the amenities that you thought you would have when you booked it. Oddly enough, I would stay there again
Stayed 3 nights in Sep 2024

10/10 Excellent

Maria R

Under construction but you don’t notice.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Amenities, property conditions & facilities
We are from Virginia and stayed here for 5days and it was an excellent and amazing experienced.Staff was so nice and had an excellent, above and beyond customer service. Property very clean, safe and convenient.
Stayed 5 nights in Aug 2024

10/10 Excellent

Hugo

Stayed 1 night in Aug 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Under construction currently. Refurbished rooms quite interesting and comfortable. When construction is done, will be very nice.
Stayed 1 night in Aug 2024

4/10 Poor

Mike, Roswell

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kelli

Stayed 1 night in Aug 2024

8/10 Good

Mary Anne

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This is our 2nd stay at this hotel this year. This hotel is being renovated and with this latest visit, the construction has expanded to almost the whole hotel. It was loud during construction hours. Overall, we come back to this hotel because of its location. We will probably come back once the renovations are all done.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be lovely when completed
Even though the property is under major construction, our brand new room was excellent. The reception area was accessible and we had over and above accommodation for a mix up in our reservation. We were very satisfied with the outcome.
Stayed 1 night in Aug 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Issue at check in due to renovations, but quickly resolved by staff. A lot of work going on, but staff doing an excellent job at ensuring a pleasant visit by all patrons. Highly recommend.
Stayed 1 night in Aug 2024

8/10 Good

Kristan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location amd staff. Cant wait for the renovations to be complete. We will return.
Stayed 2 nights in Aug 2024

6/10 Okay

Stephen

Stayed 1 night in Aug 2024

6/10 Okay

Nicole

Liked: Cleanliness
Disliked: Property conditions & facilities
Under renovation.
We were not made aware of a whole hotel renovation in progress. Room was fine but TV didn’t work and no one would come fix it.
Stayed 1 night in Jul 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Under construction at this time. Some minor inconveniences. It will look nice when completed. Would stay again.
Stayed 1 night in Jul 2024

10/10 Excellent

jeffrey

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly good stay at the Scenic Hotel
The hotel is under major construction. But once we walked inside, one could hardly tell there was construction going on! The hotel was clean, the free fill breakfast was a nice touch, and the staff was friendly and helpful. The best part-walking distance to Biltmore Village.
Stayed 4 nights in Jul 2024

6/10 Okay

Robin

Well I did not know it was undergoing a full renovation until I got there but I was still willing to give it a try. Also the pictures are not real they are what it is supposed to look like when it is done! We got a newly remodeled room which looked nice and was quiet but some of the outlets didn't work, the faucet handle for the hand held shower head did not work because it was missing a screw so all we had was rain shower head, no vent in the bathroom, and you had to prop the bathroom door open to get rid of steam. The piol area was nice but the hours were supposed to be 7a - 9p but it would not unlock until 8a so you couldn't get in. And lastly the staff were very dismissive and acted like we were an annoyance. This will end up looking nice but I don't know about the rest. I was not impressed. Sorry!
Stayed 2 nights in Jul 2024

10/10 Excellent

Dennis

Stayed 1 night in Jul 2024

10/10 Excellent

Kimila

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Jul 2024

6/10 Okay

Jody

Travelled with partner
Disliked: Amenities, property conditions & facilities
Hotel amenities advertised, such as bar and fitness center, was closed due to construction! This was a decision factor for us! Staff was young and not very friendly or concerned with our inconvenience. Power went out and we were trapped in the elevator for 10-15 minutes, in which the staff was not concerned, nor did they bother to follow up and check on us. Construction on the floor above us started at 8:30 a.m. on a Saturday. The bed was very comfortable and great pillows!
Stayed 1 night in Jul 2024

8/10 Good

william

Liked: Cleanliness, staff & service, amenities
Renovations should have been shared at time of booking. Renovations certainly will be nice when finished though
Stayed 2 nights in Jul 2024