The Scenic Hotel at Biltmore Village

3.0 star property

Choose dates to view prices

Photo gallery for The Scenic Hotel at Biltmore Village

Terrace/patio
Lobby
Standard Room, 2 Queen Beds, Non Smoking, Balcony
Bar (on property)
Indoor pool, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Gym

Explore the area

Map
186 HENDERSONVILLE ROAD, Asheville, NC, 28803
  • Cathedral Of All Souls
    ‪6 min walk‬
  • Historic Biltmore Village
    ‪6 min walk‬
  • Mission Hospital
    ‪3 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪16 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Balcony

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Balcony

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Balcony (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Balcony (Hearing Accessible)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

The Scenic Hotel at Biltmore Village

Hotel with free parking, a quick walk to Cathedral Of All Souls
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a hot tub, a business center, and a meeting room. Housekeeping is available on request.
The Scenic Hotel at Biltmore Village offers 117 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 49-inch flat-screen televisions come with premium digital channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the helpful staff at The Scenic Hotel at Biltmore Village. During your stay, you're just a quick walk from Cathedral Of All Souls. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 6 minutes by foot from Cathedral Of All Souls and a 3-minute drive from Smith-McDowell House Museum
The Scenic Hotel at Biltmore Village offers its guests an indoor pool, a hot tub, and a fitness center. Public spaces have free WiFi. A 24-hour business center and a meeting room are available. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly The Scenic Hotel at Biltmore Village. Free self parking is available.

This 3-star Asheville hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking includes off-street options

Things to do

  • Fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • A meeting room

Outdoors

  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in reception
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Bathrobes
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch flat-screen TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from December 17 2024 to March 31 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Hallway
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Asheville-Biltmore VLG Area
Holiday Inn Hotel VLG Area
Holiday Inn Asheville-Biltmore VLG Area
Holiday Inn VLG Area

The Scenic Hotel at Biltmore Village Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 629 out of 1000 reviews
Rating 8 - Good. 229 out of 1000 reviews
Rating 6 - Okay. 73 out of 1000 reviews
Rating 4 - Poor. 40 out of 1000 reviews
Rating 2 - Terrible. 29 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Location to Hospital.
Stayed 1 night in Nov 2024

2/10 Terrible

Beth

We canceled our stay with The Scenic Hotel at Biltmore Village because of Hurricane Helene. I called the hotel and canceled due to hotel at the time of cancellation did not have water and they were not ready for guest. The hotel management could not have been nicer. Plan to reschedule and go back in 2025.
Stayed 2 nights in Nov 2024

10/10 Excellent

Brenna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot
Anna , Lorriane and Chelsea are the best ! Service was excellent and this place is modern and beautiful. Incredibly clean and comfortable. Also super convenient in location to get everywhere we wanted to go . Definitely will stay again
Stayed 2 nights in Nov 2024

10/10 Excellent

ALEGNA

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel! Renovated! Staff very friendly and nice
Stayed 2 nights in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great visit!
We truly enjoyed our visit. The room and hotel was lovely and wonderfully located in the area.
Stayed 1 night in Jul 2024

8/10 Good

Chriscynthia, Youngsville

Stayed 2 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Sep 2024

2/10 Terrible

Jane

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I received an email the day before my travel that it was under renovations. NO POOL, MP HOT TUB, SOME ROOMS HAD WINDOWS AND BALCONIES COVERED BECAUSE OF THE RENOVATIONS. UNACCEPTABLE
Stayed 4 nights in Sep 2024

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Still be remodeled but looking very nice
Stayed 1 night in Sep 2024

10/10 Excellent

Kelli

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Amy, Alpharetta

Travelled with family
Liked: Cleanliness, amenities
Even though there is considerable construction, the services and cleanliness was not affected.
Stayed 2 nights in Sep 2024

10/10 Excellent

LYNNETTE

Travelled with family
Even with renovations going on during stay the stay was great. Staff was excellent, room was updated and really nice. Breakfast was good but nothing special. Would book again!
Stayed 2 nights in Sep 2024

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities
Hotel is doing renovations at this time but was clean and work hours stopped at 7pm. The staff was great easy in and out and lots of food close by
Stayed 3 nights in Sep 2024

6/10 Okay

Dorothy

We were told several days before our trip construction and no indoor pool / hot tub every thing around us torn up should have gotten a discount but close to biltmore so we didn’t attempt to change it
Stayed 2 nights in Sep 2024

6/10 Okay

Jonathan, Charleston

Travelled with family
Liked: Staff & service
Disliked: Amenities
Under construction and a bit messy. Also, limited amenities.
Stayed 2 nights in Sep 2024

10/10 Excellent

Cheryl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
They are renovating the property but it had minimal impact on my stay. I was in a newly updated room and it was wonderful. The shower was large with two shower heads. I was spoiled by the modern updates. Staff were nice and knowledgeable I would stay again
Stayed 1 night in Sep 2024

8/10 Good

Melana

Liked: Cleanliness, staff & service
Disliked: Amenities
We received an email a week before our stay telling us it was under renovation. So the parking was convoluted until we were directed to the parking garage. We couldn’t enjoy the balcony. Some of the hallways were impacted. The staff was wonderful. The ice-maker didn’t work a couple of times when I went to use it, but they said they’d look into it. The breakfast area was nice & the whole place was super clean, you don’t mind big boxes of stuff laying around and not being able to use the amenities that you thought you would have when you booked it. Oddly enough, I would stay there again
Stayed 3 nights in Sep 2024

10/10 Excellent

Maria R

Under construction but you don’t notice.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Amenities, property conditions & facilities
We are from Virginia and stayed here for 5days and it was an excellent and amazing experienced.Staff was so nice and had an excellent, above and beyond customer service. Property very clean, safe and convenient.
Stayed 5 nights in Aug 2024

10/10 Excellent

Hugo

Stayed 1 night in Aug 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Under construction currently. Refurbished rooms quite interesting and comfortable. When construction is done, will be very nice.
Stayed 1 night in Aug 2024

4/10 Poor

Mike, Roswell

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kelli

Stayed 1 night in Aug 2024

8/10 Good

Mary Anne

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This is our 2nd stay at this hotel this year. This hotel is being renovated and with this latest visit, the construction has expanded to almost the whole hotel. It was loud during construction hours. Overall, we come back to this hotel because of its location. We will probably come back once the renovations are all done.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be lovely when completed
Even though the property is under major construction, our brand new room was excellent. The reception area was accessible and we had over and above accommodation for a mix up in our reservation. We were very satisfied with the outcome.
Stayed 1 night in Aug 2024