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Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area

Exterior
Seasonal outdoor pool, open 10 AM to 10 PM, pool loungers
Point of interest
Interior
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Breakfast included
  • Pet-friendly
  • Pool
  • Gym
  • Housekeeping

Explore the area

Map
12 Rocky Ridge Road, Asheville, NC, 28806
  • Asheville Outlets
    ‪9 min walk‬
  • North Carolina Arboretum
    ‪6 min drive‬
  • Biltmore Winery
    ‪19 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Ground Floor

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Ground Floor

  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Jetted Tub

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Jetted Tub

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Standard Room, 1 King Bed, Accessible (Accessible Tub)

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area

Hotel with free breakfast, a quick walk to Asheville Outlets
A 24-hour fitness center, a spa tub, and a seasonal outdoor pool are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area offers 108 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area. During your stay, you're just a quick walk from Asheville Outlets. Enjoy features like free WiFi in public areas and free self parking, plus a 24-hour gym.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the seasonal outdoor pool or soak in the spa tub
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 2-minute drive from Asheville Outlets and 6 minutes from North Carolina Arboretum
  • Pets welcome for a fee
Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area offers its guests a seasonal outdoor pool, a spa tub, and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 700 square feet (65 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area. Free self parking is available.

This Asheville hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • On-site parking available only on request
  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM–9:30 AM

Things to do

  • 24-hour fitness centre
  • Billiards/pool table
  • Seasonal outdoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Sofa bed

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space (700 square feet)
  • A meeting room

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Lift door width (centimetres): 122
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 91
  • Pool hoist on site
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Parking for buses, RVs, or other large vehicles is not available at this property.

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Asheville-Biltmore Square
Holiday Inn Express Hotel Asheville-Biltmore Square
Holiday Inn Express Hotel Suites Asheville Outlets
Holiday Inn Express Suites Asheville SW Outlet Ctr Area
Holiday Inn Express Hotel Suites Asheville Biltmore Square
Holiday Inn Express Hotel Suites Asheville Outlets an IHG Hotel

Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 685 out of 1001 reviews" "
Rating 8 - Good. 230 out of 1001 reviews" "
Rating 6 - Okay. 49 out of 1001 reviews" "
Rating 4 - Poor. 26 out of 1001 reviews" "
Rating 2 - Terrible. 11 out of 1001 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Marion

Stayed 2 nights in Oct 2024

6/10 Okay

Dorothy

Stayed 2 nights in Sep 2024

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in what may have been the last night of the hotel. Helene came through the very next night and did a dance on Ashville. We hope the staff are all safe and that of their families. The hotel was first rate. Highly recommend it if it survived.
Stayed 1 night in Sep 2024

2/10 Terrible

Richard

Disliked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Favorite place in Asheville.
Stayed 1 night in Sep 2024

10/10 Excellent

Mike

Stayed 1 night in Sep 2024

6/10 Okay

Alisa

Business traveller
Liked: Cleanliness
For the price it's ok. The smell of marijuana was omnipresent through the vents. Would look elsewhere if the need to repeat.
Stayed 1 night in Sep 2024

8/10 Good

Stanley

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On our way thru with friends. It was ok but needs updating. Breakfast was good.
Stayed 1 night in Sep 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great water pressure!
This was up to our expected Holiday Inn Express standards. A very good nights' stay and a grear breakfast. Also, the best water pressure and showers of our trip!
Stayed 1 night in Sep 2024

10/10 Excellent

Charlie, Tulare

Travelled with family
Clean, breakfast was good, and the price was right.
Stayed 3 nights in Sep 2024

8/10 Good

Tina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room and facilities were good. There was a softball team of children that played in the hallway until 11. But that’s not the employees fault.
Stayed 2 nights in Sep 2024

10/10 Excellent

Shantil

Stayed 3 nights in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Marialuisa

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

david

Stayed 1 night in Sep 2024

10/10 Excellent

Zulimar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a weekend stay near Downtown Asheville and a lot of hiking places around
Stayed 2 nights in Aug 2024

8/10 Good

Donna

Travelled with family, Travelled with pets
Liked: Amenities
Excellent breakfast and professional staff; very noisy first night, especially near side door area.
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephen

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Chaitanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend to stay here
Stayed 1 night in Aug 2024

8/10 Good

Joyce-Marie

Stayed 1 night in Aug 2024

6/10 Okay

Holly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient to interstate. The chair or chaise lounge was short so if you were 6’ tall your legs hung off the end. There was no table beside the chair to put a glass or your phone. There wasn’t anywhere near mirror at entrance hall to do hair while someone showered. Shelf and outlet would have been nice.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kathy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is so conveniently close to everything. Will definitely be staying here again when visiting Asheville.
Stayed 2 nights in Aug 2024