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Embassy Suites By Hilton Asheville Downtown

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites By Hilton Asheville Downtown

Exterior
Exterior
Exterior
Point of interest
55-inch flat-screen TV with digital channels

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Parking available
    Parking available
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
192 Haywood Street, Asheville, NC, 28801
  • Downtown Market Asheville
    6 min walk
  • Harrah's Cherokee Center - Asheville
    6 min walk
  • Fired Up Creative Lounge Ashville
    7 min walk
  • Asheville, NC (AVL-Asheville Regional)
    18 min drive

Room options

View all photos for Basic Studio Suite, 1 King Bed (Mobility & Hearing, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Basic Studio Suite, 1 King Bed (Mobility & Hearing, Roll-In Shower)

  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Basic Studio Suite, 1 King Bed, Bathtub (Mobility & Hearing)

Free toiletries, hair dryer, towels, soap

Basic Studio Suite, 1 King Bed, Bathtub (Mobility & Hearing)

  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Basic Suite, 1 King Bed (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Basic Suite, 1 King Bed (Hearing)

  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds (Hearing)

  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Basic Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Basic Suite, 1 King Bed

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Mountain View

Mountain view

Suite, 2 Queen Beds, Mountain View

  • 46 sq m
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Corner

Premium bedding, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed, Corner

  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Bathtub (Mobility & Hearing, Bathtub)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Bathtub (Mobility & Hearing, Bathtub)

  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Roll-In Shower)

  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Bathtub (Mobility & Hearing)

  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Mountain View (Hearing)

Mountain view

Premium Room, 1 King Bed, Mountain View (Hearing)

  • 34 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mountain View, Corner

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Mountain View, Corner

  • 48 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub, Mountain View (Bathtub, Mobility, Bay View)

Suite, 1 King Bed, Accessible Bathtub, Mountain View (Bathtub, Mobility, Bay View)

Suite, 1 King Bed, Accessible Bathtub, Mountain View (Bathtub, Mobility, Bay View)

  • 34 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Hearing)

  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | City view

Suite, 1 King Bed, City View

  • 43 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mountain View (Hearing)

Mountain view

Suite, 1 King Bed, Mountain View (Hearing)

  • 34 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mountain View

Mountain view

Suite, 1 King Bed, Mountain View

  • 43 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Basic Studio Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Basic Studio Suite, 1 King Bed

  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds

  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Basic Studio Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Basic Studio Suite, 1 King Bed

  • 34 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

DoubleTree by Hilton Asheville Downtown

Pool
Pet-friendly
Free WiFi
Restaurant
4.4 out of 5, Excellent, (1000)
The price is €159
for 1 night
includes taxes & fees
8 Dec - 9 Dec
DoubleTree by Hilton Asheville Downtown

About this property

Embassy Suites By Hilton Asheville Downtown

Hotel with 2 restaurants, a quick walk to Harrah's Cherokee Center - Asheville
Along with 2 restaurants, this hotel has an indoor pool and a fitness center. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include self parking, dry cleaning, and laundry facilities.
Embassy Suites By Hilton Asheville Downtown offers 188 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 55-inch flat-screen televisions come with premium digital channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Embassy Suites By Hilton Asheville Downtown. During your stay, you're just a quick walk from Harrah's Cherokee Center - Asheville. You'll find features like free WiFi in public areas and a free manager's reception, plus 2 restaurants.
  • Free WiFi
  • Enjoy American cuisine while dining at E'terie
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include 7 meeting rooms, laundry facilities, and a car charging station
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 6 minutes by foot from Harrah's Cherokee Center - Asheville and a 2-minute drive from The Orange Peel
  • Cats and dogs welcome for a fee
Embassy Suites By Hilton Asheville Downtown offers its guests an indoor pool and a fitness center. There are 2 restaurants on site. A free manager's reception is offered daily. WiFi is free in public spaces.

There are 7 meeting rooms available. The business-friendly Embassy Suites By Hilton Asheville Downtown also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Asheville hotel.

The hotel hosts a free manager's reception daily.
E'terie - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Soprana Rooftop Cucina - This bistro specializes in Italian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Late night fare is available from room service (during limited hours).

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 0.01 for adults and USD 0.01 for children
  • 2 restaurants
  • Free daily reception
  • Room service available

Restaurants on site

  • E'terie
  • Soprana Rooftop Cucina

Things to do

  • Bike parking
  • Fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • Meeting rooms - 7

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Hardwood flooring in room
  • Pool hoist on site
  • Step-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 112
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Wet bar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Restaurant dining guide
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 0.01 for adults and USD 0.01 for children
  • Self parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival. Guests are required to download the property's Hilton Honors mobile app before check-in.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Embassy Suites By Hilton Asheville Downtown Hotel
Embassy Suites By Hilton Asheville Downtown Asheville
Embassy Suites By Hilton Asheville Downtown Hotel Asheville

Embassy Suites By Hilton Asheville Downtown Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 131 out of 161 reviews" "
Rating 8 - Good. 20 out of 161 reviews" "
Rating 6 - Okay. 6 out of 161 reviews" "
Rating 4 - Poor. 3 out of 161 reviews" "
Rating 2 - Terrible. 1 out of 161 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Norma

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

rebecca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Parking area/vallet pick up is a little tight/congested only complaint.
Stayed 3 nights in Aug 2024

10/10 Excellent

Michelle

Stayed 1 night in Aug 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tarinder

Business traveller
Great hotel and nice staff
Stayed 1 night in Aug 2024

6/10 Okay

Hunter

Stayed 1 night in Jul 2024

10/10 Excellent

Tyler

Stayed 1 night in Aug 2024

10/10 Excellent

Marzena Bekier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

SHERRI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. Hotel was nice, clean and close to everything downtown offers. We also enjoyed the breakfast and evening reception each night.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On site rooftop restaurant was not to good. Other than that the hotel was brand new and really comfortable and clean.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kenyon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a very convenient location for easy highway access, while being in a walkable area downtown with an abundance of restaurants nearby and local shopping. My family enjoyed the lavish breakfast options in the morning and my wife and I enjoyed the happy hour at the on site bar in the evening.
Stayed 1 night in Jul 2024

10/10 Excellent

Eugene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was great!
Stayed 3 nights in Jul 2024

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was good and room was clean. The housekeeping staff all were very friendly. The pool was too cold to swim, which was a let down for the kids. The bathroom door in our room wouldn’t latch and we got ice cream from the little store that was half melted when we opened the package just a minute after we purchased it. The room was very clean and comfortable.
Stayed 5 nights in Jul 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Gavin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room layout was unique. There was a need for a dresser or two. More wall hooks were needed in the bathroom.
Stayed 4 nights in Jul 2024

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location near concert venue!!
Stayed 1 night in May 2024

10/10 Excellent

Reut

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean hotel with great breakfast, The staff was really nice and accommodating. I didn't feel safe walking around the neighborhood and I didn't feel it was in the best spot there is downtown
Stayed 1 night in Jul 2024

10/10 Excellent

Laure

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at the Embassy suite, it was very clean and new. The staff was very kind, the valet guys were very helpful with directions and suggestions. We could walk to the center within 5-7min, tried a few local breakfast places and it was amazing, a lot attention to bring local grown ingredients and organic. The restaurant at the roof top was really nice, beautiful views and delicious food, wasn't expecting such a quality, we were pleasantly surprised. We highly recommend this hotel and we will be back. Thank you.
Stayed 2 nights in Jul 2024

10/10 Excellent

Richard

Stayed 2 nights in Jul 2024

6/10 Okay

Matilda

Stayed 1 night in Jul 2024

8/10 Good

Humberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel since it was new. But you were forced to valet park.
Stayed 1 night in Jul 2024

6/10 Okay

Anne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't believe they offer no complimentary morning coffee, only terrible in-room coffee maker coffee.
Stayed 1 night in Jul 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
anthony at the front desk was very gracious and very helpful.
Stayed 3 nights in Jul 2024