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Embassy Suites By Hilton Asheville Downtown

3.5 star property

Choose dates to view prices

Photo gallery for Embassy Suites By Hilton Asheville Downtown

Exterior
2 restaurants, breakfast, dinner served; American cuisine
Exterior
Meeting facility
2 restaurants, breakfast, dinner served; American cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Room service
  • Parking available
  • Pool
  • Laundry

Explore the area

Map
192 Haywood Street, Asheville, NC, 28801
  • Downtown Market Asheville
    ‪6 min walk‬
  • Harrah's Cherokee Center - Asheville
    ‪6 min walk‬
  • Fired Up Creative Lounge Ashville
    ‪7 min walk‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪18 min drive‬

Room options

View all photos for Basic Studio Suite, 1 King Bed (Mobility & Hearing, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Basic Studio Suite, 1 King Bed (Mobility & Hearing, Roll-In Shower)

  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Basic Studio Suite, 1 King Bed, Bathtub (Mobility & Hearing)

Free toiletries, hair dryer, towels, soap

Basic Studio Suite, 1 King Bed, Bathtub (Mobility & Hearing)

  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Basic Suite, 1 King Bed (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Basic Suite, 1 King Bed (Hearing)

  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds (Hearing)

  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Basic Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Basic Suite, 1 King Bed

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Mountain View

Mountain view

Suite, 2 Queen Beds, Mountain View

  • 46 sq m
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Corner

Premium bedding, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed, Corner

  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Bathtub (Mobility & Hearing, Bathtub)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Bathtub (Mobility & Hearing, Bathtub)

  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Roll-In Shower)

  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Bathtub (Mobility & Hearing)

  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Mountain View (Hearing)

Mountain view

Premium Room, 1 King Bed, Mountain View (Hearing)

  • 34 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mountain View, Corner

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Mountain View, Corner

  • 48 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub, Mountain View (Bathtub, Mobility, Bay View)

Suite, 1 King Bed, Accessible Bathtub, Mountain View (Bathtub, Mobility, Bay View)

Suite, 1 King Bed, Accessible Bathtub, Mountain View (Bathtub, Mobility, Bay View)

  • 34 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Hearing)

  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | City view

Suite, 1 King Bed, City View

  • 43 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mountain View (Hearing)

Mountain view

Suite, 1 King Bed, Mountain View (Hearing)

  • 34 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mountain View

Mountain view

Suite, 1 King Bed, Mountain View

  • 43 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Basic Studio Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Basic Studio Suite, 1 King Bed

  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds

  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Basic Studio Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Basic Studio Suite, 1 King Bed

  • 34 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Embassy Suites By Hilton Asheville Downtown

Hotel with 2 restaurants, a quick walk to Harrah's Cherokee Center - Asheville
Along with 2 restaurants, this hotel has an indoor pool and a fitness center. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include valet parking, dry cleaning, and laundry facilities.
Embassy Suites By Hilton Asheville Downtown offers 188 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 55-inch flat-screen televisions come with premium digital channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Embassy Suites By Hilton Asheville Downtown. During your stay, you're just a quick walk from Harrah's Cherokee Center - Asheville. Enjoy features like free breakfast, free WiFi in public areas, and a free manager's reception.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy American cuisine while dining at E'terie
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include 7 meeting rooms, laundry facilities, and a car charging station
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 6 minutes by foot from Harrah's Cherokee Center - Asheville and a 2-minute drive from The Orange Peel
  • Cats and dogs welcome for a fee
Embassy Suites By Hilton Asheville Downtown offers its guests an indoor pool and a fitness center. There are 2 restaurants on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

There are 7 meeting rooms available. The business-friendly Embassy Suites By Hilton Asheville Downtown also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Asheville hotel.

Guests are served free buffet breakfast daily. The hotel hosts a free manager's reception daily.
E'terie - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Soprana Rooftop Cucina - This bistro specializes in Italian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Late night fare is available from room service (during limited hours).

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered valet parking on site (USD 30.00 per night; includes in/out privileges)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • 2 restaurants
  • Free daily reception
  • Room service available

Restaurants on site

  • E'terie
  • Soprana Rooftop Cucina

Things to do

  • Bike parking
  • Fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • Meeting rooms - 7

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Hardwood flooring in room
  • Pool hoist on site
  • Step-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 112
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Wet bar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Restaurant dining guide
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 30.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Hilton Honors mobile app before check-in.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Embassy Suites By Hilton Asheville Downtown Hotel
Embassy Suites By Hilton Asheville Downtown Asheville
Embassy Suites By Hilton Asheville Downtown Hotel Asheville

Embassy Suites By Hilton Asheville Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 170 out of 211 reviews
Rating 8 - Good. 27 out of 211 reviews
Rating 6 - Okay. 7 out of 211 reviews
Rating 4 - Poor. 5 out of 211 reviews
Rating 2 - Terrible. 2 out of 211 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Cassandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location for Downtown Access
We had a blast staying here for three nights! I only took away once star because there was hair in the shower when we arrived, but other than that, we were very pleased!
Stayed 3 nights in Nov 2024

10/10 Excellent

Jacqueline

Stayed 1 night in Nov 2024

10/10 Excellent

Tammy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Lei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Montavious

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Douglas K

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located downtown, staff is welcoming and pleasant, rooms are spacious and clean. We would definitely come back.
Stayed 1 night in Nov 2024

10/10 Excellent

Zoia

Stayed 1 night in Sep 2024

10/10 Excellent

Andrew, Willow Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Sep 2024

10/10 Excellent

A. Frank

Stayed 2 nights in Sep 2024

8/10 Good

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful suite- very well appointed. My only complaint is that the lighting in the bathroom was horrible- it was very dim over the sink which made it inconvenient for getting ready in the morning. Also room service failed to provide plates, utensils, napkins…
Stayed 3 nights in Sep 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
Stayed 5 nights in Sep 2024

10/10 Excellent

Linda, Sea Bright

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room Outstanding breakfast!
Stayed 2 nights in Sep 2024

10/10 Excellent

Clay

Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Stayed 1 night in Aug 2024

8/10 Good

Maxer, Stamford

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Patricia G

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just beautiful, the best part was rooftop bar with perfect views
Stayed 2 nights in Aug 2024

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Ricky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property within walking distance of downtown. Very quiet rooms. Good quality breakfast with omelet station, many hot breakfast foods, fruit, good coffee, and nice staff:
Stayed 1 night in Aug 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean, bright, rooms were huge. Rooftop bar was amazing.
Stayed 2 nights in Jul 2024

10/10 Excellent

GINA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious, the bed was comfortable, the pillows were divine. The area wasn't great, but within just a couple of blocks walking you were by a very trendy area, and there was a very nice hotel across the street so I did feel safe. Morning breakfast was absolutely amazing with made to order omelettes, plenty of hot and cold selection. A very large sitting area with comfortable booths or tables. The only downside was a valet only parking, which was $30 plus the obligatory tip. I like to have access to my car and some thing I may have forgotten inside. The valet did explain where we may park for free, but it just wasn't reasonable. Overall, an excellent experience and I would stay here again, but just know you're on the hook for $30 more. And don't believe the ballet when he tells you it's already been tacked onto your bill. It wasn't.
Stayed 1 night in Aug 2024

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding hotel
Stayed 1 night in Aug 2024