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Hotel Eden Roc

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Eden Roc

Aerial view
Deluxe Double Room, Partial Lake View | Terrace/patio
Exterior
Couples treatment room(s), sauna, hot tub, steam room
Reception

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast included
    Breakfast included
  • Bar
    Bar
  • On private beach
    On private beach
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Spa
    Spa

Explore the area

Map
Via Albarelle 16, Ascona, TI, 6612
  • Galleria Borgo
    7 min walk
  • Golfclub Patriziale Ascona
    12 min walk
  • Ascona Beach
    16 min walk
  • Lugano (LUG-Agno)
    38 min drive

Room options

Comfort Single Room

  • 24 sq m
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed

Small Standard Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Comfort Double Room

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

Deluxe Double Room, Partial Lake View

  • 30 sq m
  • Partial lake view
  • Sleeps 3
  • 1 Queen Bed

Comfort Suite

  • 50 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Superior Suite, Lake View

  • 65 sq m
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, Lake View

  • 65 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

Parkhotel Delta, Wellbeing Resort

Pool
Hot tub
Spa
Pet-friendly
4.4 out of 5, Excellent, (188)
The price is €259
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Parkhotel Delta, Wellbeing Resort

About this property

Hotel Eden Roc

Hotel with private beach, full-service spa
Catch some rays on Hotel Eden Roc's private beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants.
Hotel Eden Roc offers 95 air-conditioned accommodations with minibars and espresso makers. Beds feature down comforters and premium bedding. A pillow menu is available. 45-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Ascona hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

A private beach, a marina, and complimentary bicycles are featured at the hotel. An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

During your stay at Hotel Eden Roc, you're just a quick walk from Ascona Ferry Terminal. Enjoy features like free breakfast, free WiFi in public areas, and free valet parking. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking
  • Enjoy Mediterranean cuisine with garden views at La Brezza, one of the property's 4 restaurants
  • Take a swim in the indoor and outdoor pools or soak in the spa tub
  • Treat yourself to hot stone massages, aromatherapy, or manicures and pedicures at the spa
  • Services include free babysitting, a free kid's club, and a lifeguard on site
  • Onsite recreation includes a private beach, a gym, and a steam room
  • Within a 10-minute walk of Ascona Ferry Terminal and Galleria Borgo
  • Free train station pick-up shuttle service
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Simply step outside to unwind on the hotel's beach. At Hotel Eden Roc, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like water skiing and kayaking.

Free breakfast is available daily. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a complimentary children's club, an outdoor pool, and a spa tub. You'll have access to the indoor pool at a partner property. Valet parking is free.

This 5-star Ascona hotel is smoke free.

Guests are served free buffet breakfast daily from 7 AM to 10:30 AM.
La Brezza - Overlooking the garden, this fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). 2-star Michelin rating. Reservations are required.
Eden Roc - Overlooking the garden, this restaurant serves breakfast, brunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
La Casetta - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open select days.
Marina - This restaurant specializes in Mediterranean cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking on site
  • Electric car charging station on site
  • Wheelchair-accessible van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free train station pick-up shuttle

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • 4 restaurants
  • 1 poolside bar and 1 bar

Restaurants on site

  • La Brezza
  • Eden Roc
  • La Casetta
  • Marina

Things to do

  • Access to nearby indoor pool
  • Arcade/games room
  • Bike parking
  • Bike storage
  • Boat tours
  • Boating
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Indoor pool
  • Kayaking
  • Lifeguards on-site
  • Mini golf
  • Motor-boating
  • Mountain biking
  • Outdoor pool
  • Playground
  • Sauna
  • Scooter/moped hire
  • A hot tub
  • Steam room
  • Waterskiing

Family friendly

  • Access to nearby indoor pool
  • Arcade/games room
  • Free babysitting
  • Free children's club
  • Free supervised childcare
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Water sports equipment
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (150 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Lifeguards on site
  • Marina on site
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Hand-held shower head
  • Handrails in stairwells
  • Height-adjustable showerhead
  • Pool access ramp on site
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in reception
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Children's dressing gowns
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 45-inch flat-screen TV
  • TV channels
  • Films for purchase

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Children's slippers
  • Desk
  • Free newspapers
  • Guidebooks/recommendations
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from September 29 2024 to April 17 2025 (dates subject to change).
The following facilities are closed seasonally each year. They will be closed from November 01 to April 30:
  • One of the dining venues
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CHF 45 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 140 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CHF 380 per person (one way)
  • Pet fee: CHF 45 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 140 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: TWINT
Hotel Eden Roc offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in April and close in October.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This hotel is rated 5 stars.

Property is also known as

EDEN ROC Ascona
HOTEL EDEN ROC
HOTEL EDEN ROC Ascona
Hotel Eden Roc Hotel
Hotel Eden Roc Ascona
Hotel Eden Roc Hotel Ascona

Hotel Eden Roc Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 86 out of 119 reviews" "
Rating 8 - Good. 30 out of 119 reviews" "
Rating 6 - Okay. 0 out of 119 reviews" "
Rating 4 - Poor. 2 out of 119 reviews" "
Rating 2 - Terrible. 1 out of 119 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! the staff is amazing. I will be back :)
Stayed 1 night in May 2024

10/10 Excellent

Georgina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing. It’s a five star hotel and they treat you like a star. Service is incredible! Hotel itself is funky and a little old fashioned. We stayed at the Marina side of it and it’s a bit weird and not modern but you forget about it by the way they take care of you. Beautiful view, pools and spa! Loved the experienced!
Stayed 4 nights in Oct 2023

10/10 Excellent

timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Super nice and caring staff. Always helpful
Stayed 3 nights in May 2023

10/10 Excellent

John

Stayed 4 nights in Aug 2022

10/10 Excellent

Mark

Stayed 2 nights in Feb 2022

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Emre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the decoration was very retro and unique
Stayed 3 nights in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Frederic

Liked: Cleanliness
Swiss prices...
One has to be fair - comparing Swiss hotels internationally will always result in the verdict ‚overpaid‘. This hotel is no exception. Nice site, but very old (not in a bad condition) and not modern. Good service but not good enough for what you pay.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection
Hotel Eden Roc is relaxation perfection. Kind staff, excellent location, delicious food, and all set in the idyllic garden of Eden. It was a very low key, pampered choice for a solo trip. I'd recommend this as a great couple's weekend.
Stayed 4 nights in May 2021

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unforgettable stay.
Amazing stay, exceptional service at all front (reception, spa, restaurant, valet, concierge etc...). Very kind and alert staff. Gentle and nice attention at all time.
Stayed 3 nights in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ambiance, the cleanliness, the courtesy and informal effectiveness of the staff
Stayed 2 nights in Jun 2019

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Magnificent place on lakeshore
A truly magnificent place, location (right on the lake) and gardens/swimming pool.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2017

10/10 Excellent

debbie, greeneich ct

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. Close to town yet private and lush and right on the lake. The service was exemplary! Room was extremely clean and updated.
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located. Great variety of cuisines.
Great staff: thank you for a short, but great stay. Ascona and the setting with the lake, the mountains and the picturesque harbors are unique experiences

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Nancy, Colombia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was happy there!
Unforgetable

10/10 Excellent

Michael, Zurich, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A slice of heaven
Hotel Eden Roc is not only a beautiful resort in a fantastic location, but I must say the hotel service was second-to-none. At every level the staff was ready to please, and could not have been more friendly. An especially nice touch was the welcome champagne Apero by the General Manager. Very personal and impressive! We will return.

10/10 Excellent

frequent traveller, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent in every respect

8/10 Good

Hampe

Liked: Cleanliness, staff & service
Stay
Very nice hotel located at the beach. nice wellness area, staff was very friendly. awesome breakfast buffet

10/10 Excellent

Kevin Jan

Stayed 2 nights in Jul 2024

10/10 Excellent

Barnabe

Stayed 2 nights in Jul 2024