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Hôtel-Résidence Alaia

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hôtel-Résidence Alaia

Exterior
Apartment, 1 Bedroom | Private kitchen
Double Room
Apartment, 2 Bedrooms
Apartment, 2 Bedrooms | Living area

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Parking included
  • Breakfast available
  • Free WiFi
  • Business services

Explore the area

Map
Route d'Arraioa, Ascain, Pyrenees-Atlantiques, 64310
  • Le Train de La Rhune
    4 min drive
  • Chantaco Golf Club
    7 min drive
  • La Rhune
    28 min drive
  • Biarritz (BIQ-Pays Basque)
    28 min drive

Room options

View all photos for Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom | Private kitchen

Superior Apartment, 1 Bedroom

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Double Room

Family Double Room

Family Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room

Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio

Studio

Studio

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

Campanile Saint Jean De Luz

Pet-friendly
Parking included
Free WiFi
Air conditioning
4.7 out of 5, Exceptional, (881)
The price is €78
for 1 room
includes taxes & fees
14 Jan - 15 Jan
Campanile Saint Jean De Luz

About this property

Hôtel-Résidence Alaia

Hotel in Ascain with free parking
Along with a bar/lounge, this smoke-free hotel has a meeting room and free newspapers. Free WiFi in public areas and free self parking are also provided. Other amenities include multilingual staff assistance and a banquet hall. Limited housekeeping is available.
Hôtel-Résidence Alaia offers 16 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. 80-cm flat-screen televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered on a limited basis and irons/ironing boards can be requested.

During your stay at Hôtel-Résidence Alaia, you'll be close to Le Train de La Rhune. Features include free WiFi in public areas and free self parking, plus a bar.
  • Free WiFi
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Self-serve breakfast served daily for a fee
  • Amenities include free lobby newspapers, a meeting room, and a multilingual staff
  • Just a 4-minute drive from Le Train de La Rhune and 7 minutes from Chantaco Golf Club
  • Cats and dogs welcome for a fee (restrictions apply)
Hôtel-Résidence Alaia offers its guests a terrace, multilingual staff, and complimentary newspapers in the lobby. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Self parking is free.

This 3-star Ascain hotel is smoke free.

For a fee, guests can enjoy self-serve breakfast daily from 8:00 AM to 10:00 AM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Self-service breakfast available for a fee daily 8:00 AM–10:00 AM: EUR 10.50 per person
  • 1 bar

Family friendly

  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Free newspapers in reception

Guest services

  • Front desk (limited hours)
  • Housekeeping (limited)
  • Multilingual staff

Business services

  • A meeting room

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 80-cm flat-screen TV
  • Digital channels

More

  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Soundproofing

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 8.5 per pet, per day
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 350 per week
  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-serve breakfast: approximately EUR 10.50 per person
  • Pet fee: EUR 8.5 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
The front desk at this property is open daily from 8:00 AM - 7:00 PM.
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel-Résidence Alaia Hotel Ascain
Hôtel-Résidence Alaia Hotel
Hôtel-Résidence Alaia Ascain
Hôtel-Résidence Alaia
Hôtel-Résidence Alaia Hotel
Hôtel-Résidence Alaia Ascain
Hôtel-Résidence Alaia Hotel Ascain

Hôtel-Résidence Alaia Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 63 out of 102 reviews" "
Rating 8 - Good. 30 out of 102 reviews" "
Rating 6 - Okay. 7 out of 102 reviews" "
Rating 4 - Poor. 1 out of 102 reviews" "
Rating 2 - Terrible. 1 out of 102 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Alan

Disliked: Property conditions & facilities, room comfort
Disappointing stay at Ascain.
We stayed in a double room which was basic with rudimentary self catering facilities which were in need of a refresh. Although the receptionist who checked us in was friendly and helpful, for the majority of our stay there was no-one behind the reception desk.
Stayed 2 nights in Jun 2024

10/10 Excellent

Roni

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A different style of checking in. They send you a code thru email for door as there is no one to check you in but once we figure it out, it was easy.
Stayed 1 night in May 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenience plus value
A great value for the money. I wanted to visit Biarritz, San Sebastian and St. Jean de Luz and this was a convenient place in between all 3
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely one night stay in a quaint little town with easy parking but close to other major centres like St Jean de Luz. Wonderful restaurant found next to church as well with amazing food. Very good value for money and beautiful breakfast room
Stayed 1 night in Oct 2023

10/10 Excellent

Frances

Stayed 1 night in Jun 2023

10/10 Excellent

Christian

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
A place to stay.

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for a quick stopover, room was tastefully decorated and comfortable. Location is excellent and we would return.
Stayed 1 night in Oct 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and the room was clean and tidy.
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, we had a studio which was great for making own breakfasts and drinks we did have one or two meals in but the restaurants in Ascain serve good food so we ate out most of the time. We travelled by train to St Jean de Luz and then used the local bus to get about very good service. The staff at Hotel-Résidence Alaia were so welcoming and very helpful. We will definitely visit again.
Stayed 10 nights in Jun 2018

10/10 Excellent

Machiel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Bronwyn, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty village location
Very comfortable bed. Spotless room. Wonderful to have a fridge and kettle in the room. This is off the beaten track and you need your own transport. It is close to the train to La Rhune

8/10 Good

Eric

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

ARNAUD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Emilie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

magali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien placé accueil chalereux confortable
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres simpa
Hotel tres simpa que ce soit en chambre ou en studio. Seul petite chose a savoir si vous roulez avec un vehicule de plus de 2m10 le parking n est pas adapte donc si plus de place devant l autre parking nous est inacessible. Mais il y a des places pas trop loin tout de meme.
Stayed 2 nights in Feb 2024

10/10 Excellent

David

Stayed 1 night in Feb 2024

10/10 Excellent

sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bon hôtel convivial
nous sommes très satisfaits de notre séjour . l'accueil est super, le confort , la propreté c'est très bien . Et je vous conseille de réserver directement il y a moins de frais . Très bon petits dejeuners . Aucune hésitation
Stayed 1 night in Feb 2024

10/10 Excellent

Giraudon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Je recommande cette établissement
Stayed 1 night in Feb 2024

10/10 Excellent

Didier

Stayed 1 night in Jan 2024

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Jean Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

david

Liked: Staff & service, property conditions & facilities, room comfort
Très sympa
Belle chambre, propre, accueil sympa, seul bémol : pas de wifi, pas de réseau du tout ! Village mignon.
Stayed 1 night in Aug 2023

8/10 Good

ALEXANDRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023