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Superior Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Description

During your stay at Hôtel-Résidence Alaia, you'll be close to Le Train de La Rhune. Features include free WiFi in public areas and free self-parking, plus a bar.

  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Self-service breakfast served daily for a fee
  • Amenities include free newspapers in reception, a meeting room and multilingual staff
  • Just a 4-minute drive from Le Train de La Rhune and 7 minutes from Chantaco Golf Club
  • Cats and dogs welcome for a fee (restrictions apply)

Property Features

Hôtel-Résidence Alaia offers its guests a terrace, multilingual staff, and complimentary newspapers in the lobby. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Self parking is free. This 3-star Ascain hotel is smoke free.

  • 1 building
  • 16 guestrooms or units
  • 2 levels
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff members are multilingual
  • Terrace
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • 1 conference room

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Saint-Jean-de-Luz (XJZ-Saint-Jean-de-Luz Train Station) (7.2 km / 4.5 mi)
  • Parking: Free self parking

Room Amenities

Hôtel-Résidence Alaia offers 16 accommodations with a hairdryer and free toiletries. Each accommodation is individually furnished and decorated. 80-cm flat-screen televisions come with digital channels. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a limited basis and an iron/ironing board can be requested.

  • Flat-screen television
  • Digital channels
  • Shower
  • Housekeeping (limited)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board available
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a self-service breakfast daily from 8:00 AM to 10:00 AM.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 7:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - 7:00 PM. If you are planning to arrive after 7:00 PM, please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours.

The front desk at this property is open daily from 8:00 AM - 7:00 PM.
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 8.5 per pet, per day
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Mobile key entry is not available
  • Debit cards not accepted
  • Staffed front desk
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 7:00 PM
  • Credit card pre-authorization
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Cashless transactions are available
  • No lifts
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 350 per week
  • A tax is imposed by the city: EUR 1.69 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: from approximately EUR 10.50 per person
  • Pet fee: EUR 8.5 per pet, per day
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hôtel-Résidence Alaia Hotel Ascain
  • Hôtel-Résidence Alaia Hotel
  • Hôtel-Résidence Alaia Ascain
  • Hôtel-Résidence Alaia
  • Hôtel-Résidence Alaia Hotel
  • Hôtel-Résidence Alaia Ascain
  • Hôtel-Résidence Alaia Hotel Ascain

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.