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Chambre Triple Confort 3 lits (Côté Jardin)

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Chambre Familiale Confort 4 personnes

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Chambre Triple Confort 2 lits (Côté Jardin)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Suite Familiale Confort 6 personnes

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Comfort Double Room (Côté Rue)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Comfort Double Room (Côté Jardin)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hôtel du Pont d'Ascain. During your stay, you'll be close to Chantaco Golf Club. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.

  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy Regional cuisine and garden views while dining at Zubiburu
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, meeting rooms and a terrace
  • On-site recreation includes golf lessons
  • Just a 5-minute drive from Chantaco Golf Club and 5 minutes from Le Train de La Rhune
  • Beach and local-area shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)

Hôtel du Pont d'Ascain ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 0.0 out of 5.0
Service & staff 0.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Hôtel du Pont d'Ascain

Everyone (1)
5 out of 5

Posted by on 15 Nov 2022

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Renovations + Closures

This property is closed from 1 January 2025 to 31 January 2025 (dates subject to change).

The following facilities are closed seasonally each year. They will be closed from 1 January to 31 January:

  • One of the dining venues
  • Bar/Lounge
  • Meeting facilities
  • Parking area

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Hôtel du Pont d'Ascain also features a terrace, a garden, and a picnic area. Self parking is free. This Ascain hotel is smoke free.

  • 24 guestrooms or units
  • 3 levels
  • Conference rooms
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Saint-Jean-de-Luz (XJZ-Saint-Jean-de-Luz Train Station) (6.2 km / 3.8 mi)
  • Property shuttles: Area shuttle and beach shuttle
  • Parking: Free self parking

Room Amenities

Hôtel du Pont d'Ascain offers 24 air-conditioned accommodations with a hairdryer and free toiletries. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include baths or showers. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Flat-screen television
  • Cable channels
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10 AM.

Zubiburu – Overlooking the garden, this restaurant specialises in Regional cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Rafting nearby
  • Golf lessons on site
  • Snorkelling nearby
  • Surfing/bodyboarding nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3:30 PM
  • Check-in time ends at 8:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 3:30 PM - 7:00 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

The front desk at this property is open daily from 3:30 PM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 9.00 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa and Mastercard. Cash is not accepted.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Front desk opens daily at 3:30 PM
  • Front desk closes daily at 7:00 PM
  • Guest accommodation is sealed after cleaning
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 2
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.22 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 9.00 for adults and from EUR 6.00 for children
  • Pet fee: EUR 9.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Citotel Pont Hotel Ascain
  • Citotel Pont Hotel
  • Citotel Pont Ascain
  • Citotel Pont
  • Hôtel du Pont d'Ascain Hotel
  • Hôtel du Pont d'Ascain Ascain
  • Hotel Restaurant du Pont D'Ascain
  • Hôtel du Pont d'Ascain Hotel Ascain

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.