Aonobi Yuyu

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aonobi Yuyu

Natural pool
Natural pool
xWestern Standard Twin Room, 26sqm
Natural pool
Public bath

Reviews

8.0 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

Map
Shirogane Onsen, Biei, 071-0235
  • Shirokane Hot Spring
    1 min walk
  • 雪印パーラー 国立大雪青年の家店
    1 min walk
  • Nishinaka Station
    30 min drive
  • Asahikawa (AKJ)
    33 min drive

Room options

Room, Non Smoking (Suite Canyon View)

  • Mountain view
  • Sleeps 4
  • 2 Double Beds and 2 Twin Futons

Western Standard Twin Room, 19sqm

  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

Japanese Style Room, Main Building

  • Sleeps 3
  • 3 Twin Futons

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About this property

Aonobi Yuyu

Hotel with a 24-hour front desk, steps from Shirokane Hot Spring
This smoke-free hotel features a restaurant, a meeting room, and a 24-hour front desk. WiFi in public areas is free. Additionally, a front-desk safe, a banquet hall, and a vending machine are onsite.
Aonobi Yuyu offers 55 accommodations with slippers and complimentary toiletries. Business-friendly amenities include desks and safes. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.
Our customers tell us they can't get enough of the helpful staff at Aonobi Yuyu. During your stay, you're just a quick walk from Shirokane Hot Spring. Free WiFi in public areas, a restaurant, and a meeting room are available.
  • Free WiFi in some public areas
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front-desk safe, a meeting room, and a vending machine
  • Onsite recreation includes hot springs
  • Steps from Shirokane Hot Spring and Shirahige Falls
There's a restaurant on site. WiFi is free in public spaces. Aonobi Yuyu offers its guests hot springs. A vending machine, karaoke, and a front-desk safe are also featured at Aonobi Yuyu.

This 3-star Biei hotel is smoke free.

Aonobi Yuyu has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • 1 restaurant

Things to do

  • Hot springs
  • Karaoke

Conveniences

  • Banquet hall
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Business services

  • A meeting room

Spa

  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Electronic bidet
  • Free toiletries
  • Shampoo
  • Toilet paper

Entertainment

  • TV

More

  • Desk
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests with Half Board plans must check-in by 7:30 PM to receive dinner. Advanced notice required for late check-in for guests with Half Board plans arriving after 7:30 PM must contact the property.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Yumoto Shirogane Onsen Hotel Biei
Yumoto Shirogane Onsen Biei
Yumoto Shirogane Onsen
Aonobi Yuyu Biei
Aonobi Yuyu Hotel
Aonobi Yuyu Hotel Biei
Yumoto Shirogane Onsen Hotel

Aonobi Yuyu Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 172 out of 487 reviews" "
Rating 8 - Good. 185 out of 487 reviews" "
Rating 6 - Okay. 77 out of 487 reviews" "
Rating 4 - Poor. 32 out of 487 reviews" "
Rating 2 - Terrible. 21 out of 487 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tony

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Celia

Travelled with partner
Liked: Amenities
Disliked: Staff & service
They gave us the worst possible room. It was a room with one flight of staircup, then one floor of stairs down with no elevators. When I noticed several empty rooms I asked if she could change the room and she said it will cost us extra 20,000 yens. We had two suitcases to carry up and then down and no help was offered. I expected a bit more for the price I paid. Meals were also just fine. The hot springs temperature is very hot. The open air bath was better. However when I visited in the morning I noticed holes in the wall. Unfortunately I would not recommend this location. If you already have a reservation, refuse any room from 121-130. They are the ones in the dungeon.
Stayed 1 night in Aug 2023

8/10 Good

Witchayaporn, Samsennok Huaykwang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to visit Shirahige waterfall and blue pond. Property is quite old, but clean and convenient. Food is also good. Staff is fine. There is a free shuttle bus to see blue pond illumination at 7:30 pm.

6/10 Okay

Jungo

4/10 Poor

Christian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This Ryokan is actually quite nice, the Onsen and Outside Bath beautiful along the River and you cam hear waterfall nearby. They had unfortuntely a serious staff shortage prob due to Covid and one elderly lady was in charge of the total dinner service for 20-40 people. As such food was mostly coldy. The quality of the arrangement and presentation was what to expect from Kaiseki dinner.
Stayed 1 night in Aug 2022

10/10 Excellent

WeiTing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free shuttle bus service to the hotel from Asahikawa station. Walkable distance to Shirogane waterfall. They also provide free dinner and free shuttle bus to blue pond. Even though the staffs english are limited, they try their best to explain and understand. Great service. Their outdoor onsen is definitely the best to experience during winter time.
Stayed 1 night in Feb 2020

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, a little aged.
Nice ryokan close to the Shigehira Falls, perfect view in winter. Room was a little old, wall paper peeling, stains on the wood but I think it’s from tourists who don’t know how to use Japanese items in the room. Don’t put wet glasses on the wood. Despite the aged look, the service was polite, the futon very comfortable and an excellent night of sleep. Staff warmed up when I spoke Japanese but despite living in Japan for over 20 years and speaking quite well, they treated me like a foreigner based on my looks. It was a little annoying but I’m used to it. The bath is very nice, the outdoor bath lovely with the snow. Well maintained onsen. Breakfast hall is small and often seating is limited. Go early.
Room 108 from the entrance looking in.
Room 108 from the window looking in
Sink by the door in room 108
Bathroom. Walls discolored a little, slight tobacco smell but clean and warm in winter!
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Stayed 2 nights in Jan 2020

8/10 Good

JL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice food, friendly staff with limited English speaking always trying their best to explain our needs.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need and clean. Onsen is nice. Except I realised they charge me for 4 adult and 1 kid meal insead of 3 adults and 2 kids meal.
Stayed 2 nights in Nov 2019

10/10 Excellent

Nathaporn

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Onsen great
Stayed 1 night in Oct 2019

8/10 Good

CHEE KEONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for 1 night in early Oct as stopover from Asahikawa to Sapporo. Friendly staff. Really appreciated the shuttle bus service to and form Asahikawa JR station. Room clean & quiet for good rest. Onsen was good. 3 indoor & 1 outdoor pool + sauna - each for both for the female and male section. Hot spring water is milky and has a light scent of sulphur. Clean, well maintained. Little wonder why they won an award a few years ago. They should try and improve on the quality of dinner and breakfast. Kaiseki dinner - a scallop cooked over a earthen pot, lots of small dishes preserved veg, squid, etc that lack quality and appeared cheap. Breakfast - buffet style with typical Japanese offerings eg bite sized salmon fillet, tamago, greens, fruits etc. The dairy products were excellent as they used local Hokkaido brands which are naturally yummy. There is however little to offer for sight seeing at this place. The waterfall was okay but it really depends on which time of the year one visits. Like the blue pond, it can lack the wow factor. Other than these, there really isn't much else but it is nevertheless a pleasant location for an over-nighter. If you are looking for place around this hotel for a late lunch, there is only a simple family-run eatery next door that sells ramen and rice. Tried the cha-sis ramen and won't recommend it unless you are on emergency survival mode.. Overall, this ryokan is pleasant with its onsen punching above its weight.
Stayed 1 night in Oct 2019

8/10 Good

Valerie

Liked: Cleanliness, staff & service, room comfort
Stay at Yumoto Shirogane Onsen hotel
Amenities are not adequate. No toiletries in the room only available at onsen
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Suzanne

Liked: Staff & service, property conditions & facilities
Good hotel with 2 nearby attractions
Good onsen hotel but room was not well ventilated, had to open the small window for fresh air. Dinner that was included in the room rate was filling and breakfast was also satisfying. The facilities in the onsen were clean but wished the shampoo, conditioner and shower foam bottles could be clearly labelled. The hotel is in a good location; we enjoyed the Shirahige Waterfall which was just behind the hotel and the Blue Pond (less than 10 minutes drive away). No shopping nearby though.
Stayed 1 night in May 2019

8/10 Good

Traveler, California, USA

Travelled with family
Liked: Staff & service
I like onsen hotel, but food option very limited, public transportation inconvenience, no WiFi in the room, no currency exchange.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff cannot speak English at the front desk. Other staff are good. Nice Onsen.
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Annabell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
mass market hotel that is reasonable priced
It is a very busy hotel with most tourists appearing to stay for 1 day for the blue pond and waterfall. Accordingly the dinner feels more like a mass feeding than a carefully crafted kaiseki. However the price is relatively cheap and fair for the services. Therefore overall good review.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable & affordable accomodation
It was pretty great. We were there to stay a night before heading off to Furano. Wanted to visit Lake Biei the next morning since it was pretty late when we reached there but turns out there was this winter illumination of the Lake going on. The hotel was kind enough to help arrange complimentary transport to the night illumination, the lake was frozen! It was really an affordable hotel to book, I think this hotel will have more guests during the summer/spring seasons as the Lake will have more variation in colour.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, clean onsen, good variety of food. My only complaint was the bathroom door was awkward and the futons were on the thin side
Stayed 6 nights in Jan 2019