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Garden Room DBL/TWN

Bed Count 1 King Bed Maximum Occupancy 3 Max

Main House

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

During your stay at Ngare Sero Mountain Lodge, you'll be close to Lake Duluti. Features include free breakfast and free WiFi in public areas, plus a full-service spa.

  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at Lodge Restaurant, a buffet restaurant with garden views
  • Take a swim in the outdoor pool
  • Treat yourself to massages, body treatments or body scrubs at the spa
  • Services include babysitting, free supervised childcare and tour or ticket assistance
  • On-site recreation includes horse riding/rentals, yoga classes and hiking/biking trails
  • 6.6 mi (10.6 km) from Kilimanjaro Golf & Wildlife Estate and 10.6 mi (17.1 km) from Ngurdoto Crater

Ngare Sero Mountain Lodge ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Ngare Sero Mountain Lodge

Couples (1)
5 out of 5
Sehr schöne Anlange, tolles Personal!

Posted by on 4 Aug 2022

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5 out of 5
Die Unterkunft ist wunderbar gelegen, allein die Anfahrt bereitet etwas Schwierigkeiten (erst mal die Straße zu finden, dann die Straße selbst, und letztlich die Beschilderung ist nachts nicht sonderlich gut zu sehen). Das Anwesen an sich und die Umgebung sind sagenhaft. Das Personal ist sehr gut ausgebildet, sehr zuvorkommend, und immer hilfsbereit. Die Küche ist flexibel - selbst mit den "set menues" kann variiert werden. Und das Essen ist von exzellenter Qualität. Einzig und allein über dne Preis kann man sich streiten - als Toursit sollte man das nicht - dazu ist die Lage viel zu schön; als Geschäftsreisender schon eher.

Posted by on 3 Oct 2021

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About the Ngare Sero Mountain Lodge

Location Leganga Road, Arusha,

Property Features

Ngare Sero Mountain Lodge offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. A library, a terrace, and an arcade/games room are also featured at the family-friendly Ngare Sero Mountain Lodge. Smoking is allowed in designated areas at this 4-star Arusha lodge.

  • 1 floor
  • 15 guestrooms or units
  • 5 buildings
  • Built in 1905
  • Buffet breakfast (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Coffee in lobby
  • Self-service laundry
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Library
  • Terrace
  • Gift shop
  • Fireplace in lobby
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Supervised childcare/activities (free)
  • Separate living room
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Sofa bed
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Room Amenities

Ngare Sero Mountain Lodge offers 15 accommodations with free toiletries. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate sitting areas and includes desks. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a combined bath/shower unit. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • Private balcony or patio
  • Separate bedroom
  • Sitting area
  • In-room dining (limited hours)
  • Combined shower/bath
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Toiletries (free)
  • Desk
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Guests are served a free buffet breakfast daily from 7 AM to 11 AM.

Lodge Restaurant – Overlooking the garden, this buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the lodge include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Game viewing nearby
  • Ecotours on site
  • Game drive nearby
  • Safari nearby
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Mountain biking nearby
  • Yoga classes/instruction on site
  • Horse riding nearby
  • Playground on site
  • Bicycle rentals nearby
  • Boat tours on site
  • Hiking/biking trails nearby

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, Thai massages, body scrubs and body treatments.

  • Deep tissue massage
  • Number of treatment rooms 1
  • Thai massage
  • Body treatments
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Check-in time ends at 8:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests planning on arriving outside normal check-in hours must contact the property in advance for check-in instructions.

This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Ngare Sero Mountain Lodge

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash.

  • One child stays free
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • No front desk
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Host will greet you
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Children stay free - maximum age 4
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 35
  • Christmas Eve (24 December) Gala Dinner per child: USD 18.00 (up to 12 years old)
  • Christmas Day (25 December) Gala Dinner per adult: USD 35.00
  • Christmas Day (25 December) Gala Dinner per child: USD 18.00 (up to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 35.00
  • New Year's Eve (31 December) Gala Dinner per child: USD 18.00 (up to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Ngare Sero Mountain Lodge Arusha
  • Ngare Sero Mountain Arusha
  • Ngare Sero Mountain
  • Ngare Sero Mountain
  • Ngare Sero Mountain Lodge Lodge
  • Ngare Sero Mountain Lodge Arusha
  • Ngare Sero Mountain Lodge Lodge Arusha

You should know

  • Pool access available from 6:30 AM to 6:30 PM
  • Reservations are needed for massage services. For reservations, contact the lodge before arrival using the contact information on the booking confirmation.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.