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White Castle Hotel Arua

3.0 star property

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Photo gallery for White Castle Hotel Arua

Outdoor pool, pool loungers
BBQ/picnic Area
Individually decorated, desk, laptop workspace, soundproofing
Sports bar
Sports bar

Reviews

6.6 out of 10

Popular amenities

  • Gym
  • Bar
  • Pool
  • Breakfast included
  • Room service
  • Parking included

Explore the area

Map
Off Pakwach Road, Arua
  • West Nile Golf Club
    ‪5 min drive‬
  • Arua Central Market
    ‪6 min drive‬
  • Roman Catholic Diocese of Arua Headquarters
    ‪9 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room

Executive Room

Executive Room

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

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2.0 out of 5, (1)
The price is €108
for 1 room
includes taxes & fees
5 May - 6 May
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About this property

White Castle Hotel Arua

Hotel in Arua with free breakfast and a 24-hour fitness center
Along with an outdoor pool, this hotel has a restaurant and a 24-hour fitness center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
White Castle Hotel Arua offers 30 accommodations with complimentary bottled water and slippers. These individually decorated accommodations have separate sitting areas and include desks. 32-inch LCD televisions come with premium satellite channels.

Bathrooms include showers and bidets. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at White Castle Hotel Arua, you'll be close to West Nile Golf Club. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • The restaurant, poolside bar, and bar/lounge offer choices for drinking and dining
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and a playground
  • 5 minutes by car from West Nile Golf Club and 6 minutes from Arua Central Market
  • Airport shuttle service available for a fee
White Castle Hotel Arua offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A business center and meeting rooms are available. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly White Castle Hotel Arua. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3-star Arua hotel.

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Library
  • Outdoor pool
  • Playground

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Laptop workspace
  • Portable fan
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 230 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Property is also known as

White Castle Hotel Arua Arua
White Castle Hotel Arua Hotel
White Castle Hotel Arua Hotel Arua

White Castle Hotel Arua Reviews

Reviews

6.6
Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

7.6/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Dorothy

Travelled with family
The hotel is very average, very slow on service. On arrival, the lady cleaner really tried her best to help us but the bathroom/ toilet facilities were not working, leaking and after complaining about it we were moved to another facility. The bathroom area is hazardous due to lack of water mopping equipments after showering.
Stayed 4 nights in Mar 2023

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grounds are beautiful and provide a lot of privacy for each bungalow. Rooms are basic but clean. Staff was very nice and accommodating and food was good. There were a couple groups there which took up the work spaces - this was the only issue.
Stayed 9 nights in Sep 2021

8/10 Good

Endang Widiastuti

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
This hotel has a very beautiful landscape. many type of plants, flower you can found in that hotel. In the morning when you wake up, you can hear the birds singing . However its not really friendly for working space. However you still can hanging around, chat and discuss in swimming pool and restaurant areas. Milly the team leader there is so nice, she is willing to help anytime you need. all the staff there is wonderful, For Lizard lovers, you will enjoy to stay there
Stayed 9 nights in Sep 2021

2/10 Terrible

Sunil, London UK

Travelled with family
Disliked: Staff & service
Booked on Expedia, made payment, received confirmation.... then the horror story started. Firstly, we arrived at reception to sleepy reception staff who said ‘we dont have your booking, we dont have any rooms, we are not online and we dont deal with Expedia’! Absolutely zero customer skills and 10 mins later a manager appears, who made phone calls etc , only to confirm the above. I asked for a letter from them to confirm the same, which I had to type myself on their computer, then went about Arua trying to find two rooms for weary long distance travelers (found a dark dingy place in town on the third floor). My two long distance calls to Expedia remain u resolved, and the payment has been taken from my account. I will pick up the matter seriously with Expedia upon my return to the UK soon. A key lesson here was that you cannot take a booking for granted even when the property is on Expedia. We were told by the hotel management that the property posting on Expedia was fraudulent and they never signed up with Expedia. Wow! That was a real first. Hoping that Expedia can resolve the matter not only for me but on the matter of a property that is on their website but says it is not ! Travelers beware in general.
Stayed 2 nights in Sep 2019