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Palacio Horkasitas

3.5 star property

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January 2025

Photo gallery for Palacio Horkasitas

Premium bedding, in-room safe, blackout curtains
Lobby sitting area
Outdoor wedding area
Premium bedding, in-room safe, blackout curtains
Garden

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Laundry
  • Breakfast available
  • Pet-friendly
  • Housekeeping
  • Parking included

Explore the area

Map
Horkasitas Auzoa, 69, Artzentales, Vizcaya, 48879
  • Classic Car Museum
    16 min drive
  • San Mames Stadium
    31 min drive
  • Port of Bilbao
    37 min drive
  • Bilbao (BIO)
    43 min drive

Room options

House

  • Sleeps 28
  • 5 Double Beds and 18 Twin Beds

Similar properties

Exterior detail

Hotel Rural Las Palmeras Muskiz

Pet-friendly
Parking included
Free WiFi
Breakfast available
3.4 out of 5, (43)
The price is €87
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Hotel Rural Las Palmeras Muskiz

About this property

Palacio Horkasitas

Historic country house with a coffee shop and a restaurant
Along with a restaurant, this country house has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, a meeting room, laundry facilities, and tour/ticket assistance are onsite.
Palacio Horkasitas offers 9 accommodations with safes and blackout drapes/curtains. Beds feature premium bedding. Bathrooms include showers and complimentary toiletries. Housekeeping is provided daily.
During your stay at Palacio Horkasitas, you'll be close to Bodegas Virgen de Lorea. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi in some public areas
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include a meeting room, laundry facilities, and a terrace
  • 8 minutes by car from Bodegas Virgen de Lorea and 10 minutes from Bodega Casona Micaela
  • Pets welcome for free (restrictions apply)
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, barbecue grills, and tour/ticket assistance are also featured at the historic Palacio Horkasitas. Self parking is free.
For a fee, guests can enjoy full breakfast daily from 8 AM to 10:30 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 8 AM–10:30 AM: EUR 10.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Family friendly

  • Laundry facilities

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Tour/ticket assistance

Business services

  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Shower
  • Towels

More

  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 10.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards
The front desk at this property is open daily from 8 AM - 10 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Palacio Horkasitas Country House Artzentales
Palacio Horkasitas Country House
Palacio Horkasitas Artzentales
Palacio Horkasitas Artzentale
Palacio Horkasitas Artzentales
Palacio Horkasitas Country House
Palacio Horkasitas Country House Artzentales

Palacio Horkasitas Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 14 out of 24 reviews" "
Rating 8 - Good. 6 out of 24 reviews" "
Rating 6 - Okay. 3 out of 24 reviews" "
Rating 4 - Poor. 1 out of 24 reviews" "
Rating 2 - Terrible. 0 out of 24 reviews" "

9.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved this place... I just wish they provided good directions on how to get there! Between addresses being in Euskara and roads not well identified we had a hard time following the GPS as it kept wanting us to go into a private road that lead no where other than a house. Once we arrived, there was nobody there. We found a nice couple down the street who knew the person in charge and contacted him for us, he then proceeded to give us the code to get into the house. A sign said that breakfast was between 9:00 and 10:30. We went downstairs at 9:30 am and there was nobody there. We took our belongings and left. He called us to apologize but got into a car problem and count'd be there to prepare breakfast. On the upside, another couple (from Argentina) that was staying there arrived about 30 minutes after we did and we enjoyed a nice evening conversing and sharing their dinner!
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for one night as part of a bicycle tour across France and Spain. The hosts were so friendly. We had relied on the restaurant being open in the evening but it wasn’t (worth checking ahead if you do want to use it) but the hosts were so accommodating and kind to us. The room is a good size with a comfy bed and very clean. Breakfast was good too. We could not recommend it highly enough.
Stayed 1 night in Aug 2019

4/10 Poor

Gerald

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Lovely property, disappointing service
The property is very attractive, and our room was pleasant with stone walls, and a very modern bathroom. The Palacio Horkasitas has been renovated to a high standard. We had booked a 'Comfort room with a mountain view'. Our room faced the front, and the view was mainly of the car park. We had some difficulty finding the property, as Artzentales was not on our satnav, and a local lady kindly drove ahead of us to help us locate the hotel. It is up a one lane road off the main road, with a sign saying Barrio Horkasitas, which was easy to miss. We arrived at 8pm, expecting to have a meal in the restaurant which was advertised on the website, but on arrival we were informed that the restaurant was not open and that we would have to drive back to Balmaseda to get a meal. This was not what we planned, tired after a day of travel. I asked about restaurants in a little supermarket in Balmaseda, but was told they didn't open mid-week. There were bars open, nothing more. We were disappointed to find that breakfast at the Palacio Horkasitas is not served till 9am. We were woken at 6am by a shower running in an adjoining room. Internal walls are very thin there. We went down for breakfast at 9am, and were shortly joined by another couple, but there was no sign of any breakfast service. No staff, and just some croissants left on a table. At 9.15, we gave up and checked out. Luckily the room was pre-paid. We found our passports had been left out on the table in reception overnight.
Stayed 1 night in Sep 2018

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
September Stay
Absolutely beautiful spot, good car park - little difficult to find (needs a better sign) but well worth it when you arrive. Made to feel extremely welcome, large room and comfortable bed. Breakfast good and plentiful.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very beautiful hotel in an amazing location. Excellent food, friendly and very helpful staff. Would definitely recommend!
Stayed 2 nights in Jul 2018

10/10 Excellent

Mechelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
We stayed here as a stopover I the way to the Pyrenees grim Santander, and had the loft apartment (2 adults and 2 kids) so we had plenty of space. Easy to park, which was important to us with our campervan. Our host was very accommodating and a great cook! Would stay again.
Stayed 1 night in Aug 2018

8/10 Good

Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb auberge in the mountain
Very nice small " auberge" in the mountainous landscape near Bilbao - great views and friendly, casual service and very welcoming dogs. We were traveling thru the region and stopped for 1 night to experience countryside hospitality in the Basque country. We had a family suite with high stone walls and wooden ceiling. Nice dinner and breakfast on the terrasse overlooking the valley. Highly recommend it.
Stayed 1 night in Aug 2018

10/10 Excellent

Cecile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real Palace
Amazing place. Beautiful design in a historical building. Very friendly owners and staff. Great for family, great bathroom and shower. Good breakfast. Highly recommended!
Stayed 2 nights in Jul 2018

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A dream place to stay
Idyllic, tranquil and absolutely beautiful place to stay in the mountains, yet only a short drive to Bilbao. The hosts were warm and most welcoming. The food was top notch and rooms clean, comfortable and beautifully decorated. You felt right at home!! Hope to return again.
Stayed 1 night in Jul 2018

10/10 Excellent

Laura, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel in a beautiful location with excellent views yet only 25 minutes from Bilbao city centre. Simon, our host, was attentive to our every need and produced a lovely dinner followed by a hearty breakfast the following morning. Thanks
Stayed 1 night in May 2018

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Precioso
Un sitio precioso,mejor q en las fotos.Un anfitrión Gorka y su perrita encantadores.Solo pudimos pasar una noche pero nos encantó, ojalá podamos repetir mi pareja Tami y yo,seria un sitio precioso enel q me gustaria casarme con ella como ellq dijo,ojala.Realmente un sitio precioso!
Stayed 1 night in Oct 2019

10/10 Excellent

IGNACIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excepcionales
Por desgracia reservamos y al llegar, por un problema no habían habitaciones. La suerte fué llegar y que nos parara Gorka (imagino que dueño del establecimiento) y nos ayudó a localizar un hotel disponible en la zona. Nos localizó uno que abrieron exclusivamente para nosotros en Amurria. Sólo por la amabilidad y buen hacer de Gorka como de Paula, mi opinión es de 10.
Stayed 1 night in Sep 2019

8/10 Good

Goran

Liked: Cleanliness, property conditions & facilities, room comfort
Väldigt smakfullt vacker byggnad. Tyvärr ingen mat eller vin fanns ingen personal när frukosten skulle serveras.
Stayed 1 night in Sep 2019

8/10 Good

MARTHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno yo volvería
Me Encanto el Lugar las habitaciones bastante cómodas los baños en perfecto estado, la ropa de cama muy bien y la atención de la anfitrióna también, merecen más estrellas
Stayed 1 night in Aug 2019

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Helle

Liked: Cleanliness, room comfort
Der er ingen restaurant på hotellet - hvilket ellers fremgår af beskrivelsen.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Kein persönlicher Kontakt, weder bei An- noch bei Abreise innerhalb der Chek-in und -out Zeiten - Zugangscode über Telefon erhalten - Zimmer und gesamte Unterkunft ungeheizt - rollbarer Heizkörper im ausgekühlten Zimmer sehr dürftig bei 5 Grad Außentemperatur - kein Frühstücksangebot, obwohl es lt. Angebot optional zubuchbar gewesen wäre - Restaurant während der Nebensaison geschlossen, leider davon nichts in der Buchungsbeschreibung vermerkt - Zimmer sah aus wie auf den Fotos
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Mar 2019

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Possibilité de visiter ou dîner à Balmadesa a 5 km
Accueil sympathique. Belle chambre dans un bâtiment rénové et meublé avec goût. Jolie vue sur la belle campagne environnante. Bon petit déjeuner.
Stayed 1 night in Aug 2018

10/10 Excellent

Olli, Heidelberg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekter Aufenthalt zum Relaxen
Das Palacio Horkasitas liegt sehr ländlich auf einem Hügel umgeben von einer malerischen Landschaft. Es ist traumhaft ruhig gelegen. Wir wurden vom Haushund Max begrüßt. Die Besitzer haben uns sehr gute Tipps für Ausflüge gegeben und mit sehr leckerer lokaler Küche verwöhnt. Die Zimmer sind individuell gestaltet und so schön, dass es einem fast schwer fällt, sie zu verlassen. Wenn jemand Entspannung sucht und Gefallen an einer eher ruhigen Umgebung hat, sollte er/ sie sich hier sehr wohl fühlen. Es ist ein Familienbetrieb mit viel Seele und wenig Mainstream. Wir werden nochmals hinfahren. Sowohl meine Frau als auch ich und mein Sohn waren total begeistert. Bilbao ist in 30 Minuten erreichbar, Castro Urdiales in etwa 50-60 Minuten.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel rural, con mucho encanto
El hotel esta muy bien decorado y tiene un entorno espectacular.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018