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Hôtel de l'Univers

4.0 star property

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Photo gallery for Hôtel de l'Univers

Front of property
Wine bar
Terrace/patio
Desk, blackout curtains, iron/ironing board, free WiFi
Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Laundry
  • Breakfast available

Explore the area

Map
3-5 Place de la Croix Rouge, Arras, Pas-de-Calais, 62000
  • Maison Robespierre
    ‪3 min walk‬
  • Eglise Saint Laurent
    ‪4 min walk‬
  • Place des Héros
    ‪4 min walk‬
  • Arras (QRV-Roclincourt)
    ‪12 min drive‬

Room options

View all photos for Luxury Room, 2 Single Beds

Luxury Room, 2 Single Beds

Luxury Room, 2 Single Beds

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxury Room, 1 Double Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Luxury Room, 1 Double Bed

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Single Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room (Charme)

Room (Charme)

Room (Charme)

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Junior Suite

Desk, blackout curtains, iron/ironing board, free WiFi

Junior Suite

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Mercure Arras Centre Gare

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (644)
The price is €107
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Mercure Arras Centre Gare

About this property

Hôtel de l'Univers

Hotel in Arras with a 24-hour front desk and a restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite.
Hôtel de l'Univers offers 38 accommodations with coffee/tea makers and bathrobes. Televisions come with digital channels.

Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Our customers tell us they can't get enough of the helpful staff at Hôtel de l'Univers. During your stay, you're just a quick walk from Maison Robespierre. You'll find features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy French cuisine while dining at Le Clusius
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Steps from Maison Robespierre and 4 minutes by foot from Eglise Saint Laurent
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 5 meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 1938 square feet (180 square meters) and includes conference space. A terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Hôtel de l'Univers. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Arras hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Le Clusius - This restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Le Saint Vincent - Onsite wine bar. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Secured self parking on site (EUR 10 per night)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 18 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Le Clusius
  • Le Saint Vincent

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service

Business services

  • Business centre
  • Conference space (1938 square feet)
  • Meeting rooms - 5

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 75
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bathrobes
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Digital channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board (on request)
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 13 per pet, per day
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.40 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Secured self parking fee: EUR 10 per night
  • Pet fee: EUR 13 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 18 years old and younger aren't allowed at this property.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

de L'Univers Arras
Hotel de L'Univers Arras
Najeti Hôtel l'Univers Arras
Najeti Hôtel l'Univers
Najeti l'Univers Arras
Najeti l'Univers

Hôtel de l'Univers Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 216 out of 469 reviews
Rating 8 - Good. 185 out of 469 reviews
Rating 6 - Okay. 46 out of 469 reviews
Rating 4 - Poor. 15 out of 469 reviews
Rating 2 - Terrible. 7 out of 469 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joanna

Stayed 1 night in Oct 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place spoilt by the restaurant.
Great hotel, very friendly and helpful staff. Superb location, easy walk into the Grand Place. Room comfortable. Take advantage of the parking in the hotel if you can - brilliant. Avoid the restaurant. Over priced food, served in heated up dishes, a real disappointment for a four star hotel. Plenty of good eateries within walking distance with better fresh food and a great atmosphere.
Stayed 2 nights in Nov 2024

10/10 Excellent

J Murray, Oakville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable rooms in a well maintained hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 nights in Arras
My tour group of 8 stayed here for the last 2 nights of our trip. Rooms were very comfortable. Excellent breakfast. Dined at the hotel restaurant out first night. Excellent service and food was great. Decidef to eat offsite for our 2nd nite. Great location. Very walkable for exploring Arras. Staff were friendly and helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Dave

Stayed 1 night in Sep 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stopover, first time in Arras but will definitely won't be the last. Staff were excellent even setting up a seperate table for breakfast in the bar area due to us having a dog.
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was old but in great shape. Bed was very comfortable. Shower was pretty good, but not great - high step out. Hallway carpets could use updating.
Stayed 2 nights in Sep 2024

8/10 Good

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely set back from road and nice Courtyard area. Room was pleasant although the way the bed was situated with the sloping ceilings wasn’t easy getting in and out. Fridge would have been useful. Unfortunately our room was the first so was a bit noisy at times with people walking back and forth. We did however still enjoy our stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable welcoming stay with our dog.
Friendly welcoming hotel. We didn’t eat here as was a quick stop over although we did have a couple of drinks and sat outside in the courtyard. . Comfortable bed and pillows. They charge for parking and also for dogs. Around €20 each from memory. Pleasant stay.
Stayed 1 night in Aug 2024

6/10 Okay

Jana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was hot. No AC. Horrible breakfast and very expensive for substandard supermarket packaged breads and dreadful coffee
Stayed 1 night in Sep 2024

8/10 Good

ANDREW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As good as the last time hence repeat visit
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building and good central location. Very comfortable and excellent breakfast
Stayed 1 night in Aug 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with clean rooms
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice hotel within walking distance of the grande place.
Stayed 3 nights in Aug 2024

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was nice. The hotel parking was not available so we found a space on the street. The access to our room was not accessible via elevator.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Good location in Arras with parking . Ate in the hotel restaurant in the evening but breakfast was 18€ each so gave that a miss
Stayed 1 night in Aug 2024

8/10 Good

Nigel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine for an overnight stop en route to Belgium
Stayed 1 night in Jun 2024

8/10 Good

Karen

Liked: Cleanliness, property conditions & facilities
Nice hotel, a little tired, front desk staff not very friendly
Stayed 2 nights in Jul 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Samantha

Liked: Staff & service
Lovely Arras
Good location and good for parking if you prebook. Friendly staff. A little tired but not bad for the money. Overall a lovely stay. Arras is a great place to visit and only an hour drive from Calais
Stayed 1 night in Jul 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ARRAS STAY
Lovely hotel, our view was of a roof so not the best but for the price that was to be expected. The room was pleasant except it was stuffy even with a supplied fan running. Separate toilet and shower room, which unfortunately smelled of damp. Apart from these small things we had a hood stay with a nice evening meal in the hotels restaurant.
Stayed 2 nights in Jul 2024

8/10 Good

Tim

Liked: Staff & service, room comfort
Ok hotel
An average hotel in need of updating. We were just passing through. Had a good nights sleep but wouldn’t rush back. Ok for the price.
Stayed 1 night in Jul 2024

10/10 Excellent

traci

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this property went above and beyond. They let us check in early after a redeye. Incredibly hospitable. Beds were comfortable. The square is within walking distance. Overall an easy stay.
Stayed 1 night in Jun 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, room comfort
Great location but hotel is looking a bit tired
Stayed 1 night in Jun 2024