Mercure Arras Centre Gare

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Arras Centre Gare

Bar (on property)
Premium bedding, desk, blackout curtains, soundproofing
Bar (on property)
Front of property
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • Laundry
  • Gym
  • Air conditioning
  • Breakfast available

Explore the area

Map
58 Boulevard Carnot, Arras, Pas-de-Calais, 62000
  • Eglise Saint Laurent
    5 min walk
  • Place des Héros
    6 min walk
  • Hôtel de Ville
    8 min walk
  • Arras (QRV-Roclincourt)
    9 min drive

Room options

Classic Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Single Bed

  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed

Classic Twin Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

Family Room, Multiple Beds (Superior)

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Privilege, Room, 1 Double Bed

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

Privilege, Room, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

About this property

Mercure Arras Centre Gare

Art Deco hotel with a fitness center and a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference center, and self parking. Housekeeping is available on request.
Mercure Arras Centre Gare offers 98 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers and hair dryers.

This Arras hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Mercure Arras Centre Gare. During your stay, you're just a quick walk from Eglise Saint Laurent. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, a business center, and 8 meeting rooms
  • Onsite recreation includes a gym and bike rentals
  • Within a 10-minute walk of Eglise Saint Laurent and Place des Héros
  • Dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and 8 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 11248 square feet (1045 square meters) and includes a conference center. A fitness center, a library, and multilingual staff are also featured at the business-friendly Mercure Arras Centre Gare. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Mercure Arras Centre Gare was completed in December 2019.

This Art Deco Arras hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Le 58 - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (EUR 11 per night)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Free off-site parking within 1640 ft

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: EUR 18 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Le 58

Things to do

  • Bike rentals
  • Fitness centre

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Library
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Conference centre (11248 square feet of space)
  • Meeting rooms - 8

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in reception
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Renovated entire property – December 2019
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.40 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Covered self parking fee: EUR 11 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Atria
Mercure Atria Arras Centre
Accor Atria Arras Centre
Mercure Atria Arras Centre Hotel Arras
Mercure Arras Centre Gare Hotel
Mercure Arras Centre Gare
Mercure Arras Gare Arras
Mercure Arras Centre Gare Hotel
Mercure Arras Centre Gare Arras
Mercure Arras Centre Gare Hotel Arras

Mercure Arras Centre Gare Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 327 out of 633 reviews" "
Rating 8 - Good. 230 out of 633 reviews" "
Rating 6 - Okay. 53 out of 633 reviews" "
Rating 4 - Poor. 13 out of 633 reviews" "
Rating 2 - Terrible. 10 out of 633 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central comfortable hotel.
Nice comfortable room. Good spot and easy underground parking
Stayed 1 night in Sep 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Danny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Impeccable service. Spacious rooms and very clean. Top notch customer service probably one of the best places we stayed in Europe!
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an excellent hotel.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Restaurant food poor for evening meal. Good food for breakfast.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, very walkable, clean . Staff very helpfuf
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Hyvätasoinen hotelli aseman vieressä
Aivan aseman vieressä oleva hyvätasoinen hotelli. Tilavat ja siistit huoneet. Kesähelteillä olisi ollut mukava, jos huoneessa olisi ollut jääkaappi.
Stayed 3 nights in Aug 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful, friendly staff. Lovely breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect choice for a stay in Arras
This is a great hotel located within an easy walk of the main square. The breakfast was brilliant with lots of variety and well cooked and topped up. Great coffee too. We ate in the hotel restaurant which was a great option. The parking was conveniently below the hotel and accessed via a lift and was also subsidised. The food was brilliant and the cost was reasonable. All in all a great choice for a stay in Arra.
Stayed 2 nights in Jul 2024

10/10 Excellent

Zachary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, easy to park at and walk into the centre
Stayed 1 night in Jul 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with helpful staff
Lovely réception staff, helpful and offered directions and tips. Room was comfortable and pleasant.
Stayed 1 night in Jul 2024

10/10 Excellent

Manuela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Mercury is a very stylish and well operated Hotel. I will definitely come back to this place.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Good bar. Good breakfast.
Nice hotel. Good bar. Good breakfast.
Stayed 1 night in Jun 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy to the train station and to downtown. Excellent service, we received an upgrade upon arrival. Very clean, pleasant, great spaces in the hotel for breakfast, meetings, dining, bar.
Stayed 2 nights in May 2024

8/10 Good

Sierra

Stayed 2 nights in May 2024

10/10 Excellent

Max

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fifth time stopping at the Mercure in Arras. Very good as always
Stayed 3 nights in May 2024

8/10 Good

Paul

Travelled with group
Liked: Amenities
Good location, friendly and helpful service
Stayed 4 nights in May 2024

8/10 Good

Catherine

Travelled with group
Liked: Cleanliness, staff & service
The only thing we didn’t like was that the shower floor was very slippery and was a safety hazard. It needs a shower mat and a grab bar. Or a floor replacement. Otherwise we liked the hotel and the staff are excellent.
Stayed 2 nights in May 2024

6/10 Okay

Monica

Stayed 5 nights in Apr 2024

10/10 Excellent

Douglas, Burlington

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing as was the Restaurant breakfasts and the dinner options. Special thanks to Melody who was the heart and soul of the facility!!
Stayed 4 nights in Apr 2024

10/10 Excellent

stuart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent standard, great value for money, fantastic breakfast, friendly staff, great location
Stayed 1 night in Feb 2024

10/10 Excellent

Robert, East Amherst

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Alan

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2023