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Tschuggen Grand Hotel

5.0 star property

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Photo gallery for Tschuggen Grand Hotel

Sledging
Junior Suite West Facing
Outdoor rock climbing
Snow and ski sports
Indoor pool, outdoor pool, pool loungers

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Hot tub
  • Parking included
  • Housekeeping
  • Pool

Explore the area

Map
Tschuggentorweg 1, Arosa, GR, 7050
  • Arosa Ski Resort
    ‪1 min walk‬
  • Arosa Lenzerheide Ski Resort
    ‪1 min walk‬
  • Ski-Club Arosa
    ‪1 min walk‬
  • St. Moritz (SMV-Samedan)
    ‪135 min drive‬

Room options

View all photos for Suite South Facing (85sqm)

Premium bedding, minibar, in-room safe, individually furnished

Suite South Facing (85sqm)

  • 85 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Two-Bedroom Mountain Loft

Two-Bedroom Mountain Loft

Two-Bedroom Mountain Loft

  • 130 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Junior Suite West Facing

Junior Suite West Facing

Junior Suite West Facing

  • 47 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room North Facing

Deluxe Double Room North Facing

Deluxe Double Room North Facing

  • 35 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite South Facing (65sqm)

Suite South Facing (65sqm)

Suite South Facing (65sqm)

  • 65 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Tschuggen Suite (140sqm)

Tschuggen Suite (140sqm)

Tschuggen Suite (140sqm)

  • 140 sq m
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for One-Bedroom Mountain Loft

One-Bedroom Mountain Loft

One-Bedroom Mountain Loft

  • 110 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Three-Bedroom Mountain Loft

Premium bedding, minibar, in-room safe, individually furnished

Three-Bedroom Mountain Loft

  • 140 sq m
  • Mountain view
  • Sleeps 6
  • 2 King Beds and 1 Twin Bunk Bed

View all photos for Deluxe Single Room South Facing

Deluxe Single Room South Facing

Deluxe Single Room South Facing

  • 32 sq m
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Single Room North Facing

Premium bedding, minibar, in-room safe, individually furnished

Deluxe Single Room North Facing

  • 30 sq m
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Double Room South Facing

Deluxe Double Room South Facing

Deluxe Double Room South Facing

  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Postresidenz am See

  • Hot tub
  • Breakfast included
  • Spa
  • Free WiFi
4.8 out of 5, Exceptional, (80)
The price is €1,536
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Postresidenz am See

About this property

Tschuggen Grand Hotel

Luxurious ski hotel with ski-in/ski-out access
Ski into Tschuggen Grand Hotel, where you can enjoy a drink at the bar/lounge and comforts including an indoor pool and a full-service spa.
Tschuggen Grand Hotel offers 128 accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers. This Arosa hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

A health club and complimentary bicycles are featured at the hotel. An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include ski-in/ski-out access, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
During your stay at Tschuggen Grand Hotel, you're just a quick walk from Arosa Lenzerheide Ski Resort. Enjoy features like free WiFi in public areas, free valet parking, and free train station pick-up service.
  • Free WiFi
  • Free valet parking and self parking
  • The 4 restaurants, poolside bar, and bar/lounge offer choices for drinking and dining
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Indulge with body scrubs, Ayurvedic treatments, or facials at the spa
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Arosa Lenzerheide Ski Resort and Arosa Ski Resort
  • Free train station pick-up, ski, and local-area shuttle service
  • Dogs welcome for a fee
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Tschuggen Grand Hotel helps provide the perfect winter holiday with ski storage, ski passes, and shopping on site. At the end of the day, order après-ski drinks at the hotel's bar.

There are 4 restaurants on site. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers an indoor pool, an outdoor pool, and a children's pool. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Arosa hotel.

La Brezza - This fine-dining restaurant serves dinner only. 2-star Michelin rating.
Grand Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner. Open daily.
La Collina - This restaurant specializes in southern cuisine and serves breakfast only. Open daily.
The Basemenet - This restaurant specializes in local and international cuisine and serves dinner only. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle
  • Free train station pick-up shuttle
  • Free ski shuttle
  • Limo/town car service

Food and drink

  • 4 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • La Brezza
  • Grand Restaurant
  • La Collina
  • The Basemenet

Things to do

  • Arcade/games room
  • Bike parking
  • Bike storage
  • Bowling alley
  • Children's pool
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • A hot tub
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski-in/ski-out access
  • Ski passes
  • Ski storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference centre (1345 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • Lift

More

  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Fireplace in reception
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hairdryer
  • Separate bath and shower
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Minibar

More

  • In-room massage
  • Individually furnished
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 45 per pet, per day
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 100.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CHF 1175 per vehicle (one way)
  • Pet fee: CHF 45 per pet, per day
  • Rollaway bed fee: CHF 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Tschuggen Grand Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Grand Hotel Tschuggen
Hotel Tschuggen
Hotel Tschuggen Grand
Tschuggen
Tschuggen Grand
Tschuggen Grand Arosa
Tschuggen Grand Hotel
Tschuggen Grand Hotel Arosa
Tschuggen Hotel
Tschuggen Grand Hotel Hotel
Tschuggen Grand Hotel Arosa
Tschuggen Grand Hotel Hotel Arosa

Tschuggen Grand Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 99 out of 120 reviews
Rating 8 - Good. 16 out of 120 reviews
Rating 6 - Okay. 5 out of 120 reviews
Rating 4 - Poor. 0 out of 120 reviews
Rating 2 - Terrible. 0 out of 120 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, good food, beautiful views. The private Tschuggen Express cable car is extremely convenient and takes you right to all the hiking trails. Pass for all the Arosa cable cars is included. Only small drawback for the summer, is there is no AC, but it's perfectly safe to just keep the balcony door open at night to cool the room down.
Stayed 6 nights in Aug 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A mountain retreat for wellness and relaxing
Amazing stay with my family, the hotel is incredible. Ideally located for some mountain hikes, walks and biking. The spa pool is one of the best we’ve had in a hotel and the service was world class.
Stayed 2 nights in Aug 2024

8/10 Good

Marc, Basel

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024

8/10 Good

Sandro

Stayed 2 nights in Sep 2023

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
I could not have been more pleased with the personalized attention and excellence of the staff at the Tschuggen Grand Hotel. Everyone was friendly, professional and very helpful in every way. The service was impeccable. The pool/spa is incredible and worth the stay itself. I hope to return again.
View from my room
Stayed 3 nights in Aug 2023

10/10 Excellent

Wen, Mountain View

Liked: Cleanliness, staff & service, property conditions & facilities
Luxury
Stayed 1 night in Aug 2023

10/10 Excellent

Denis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel
We had the best time, every single employee was so polite and professional. The hotel so clean and the views was amazing
Stayed 2 nights in Jul 2023

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Every contact with the staff was friendly and professional, including the doorman, bellhop, reception and restaurant team. Service was top notch from all staff menbers who pay attention to details that differentiate this property from the competition (programmed cards for access the the propritary lift and ecards for access to municipal services, gourmet treats and champagne in our room, extensive vegan choices at meals). The suite itself was tastefully finished, functional, comfortable and well stocked with an outstanding view. We plan on returning for a longer stay.
Stayed 1 night in Jul 2023

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best Resort Hotel we have ever been to.
The service is the best we have experience. We are speaking as those who travel around the world for our work up to 3 to 4 months a year. Everyone was attentive to our needs from food, transport to ski rental & lessons. The rooms were well appointed and comfortable.
Stayed 6 nights in Feb 2023

10/10 Excellent

Oana

Stayed 1 night in Aug 2022

10/10 Excellent

Clive

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2022

10/10 Excellent

Helene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5* hotel on the hills of Arosa
Very good hotel where you find that everything is perfect. From breakfast to dinner, from cleanliness to room, from gym to spa... But if you want to be picky, I would say that breakfast lacks some vegetables, the mattress in the room is ok, the pillows are too soft... One thing that may be noticed is that they had only coffee-making facilities in the room, so I had to ask for some tea bags and a kettle... Besides those little things, all was perfect.
Stayed 1 night in Jul 2021

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel in Arosa!
One of the best hotels in Switzerland! The interior design may not be up to everyone's taste but it remains harmonious. The staff is SUPER friendly, and there is no shortage of employees to look after you. The food is delicious, breakfast is fantastic (despite the Covid measures). They have a beautiful spa with all the water jets, jacuzzi etc, all very clean and spacious. Many restaurants, great bar area. You have to try their own private Tschuggen Express cable car, fun to ride. Hotel highly recommended!
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

NIR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Wonderful hotel everything was perfect, I wish the stores downstairs were opened
Stayed 1 night in Sep 2019

10/10 Excellent

Liane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel!!
Every aspect of the stay was wonderful!!
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and rooms were stunning and we were given an upgrade with a fantastic view of the mountains and town. The staff were exceptional and the massages were top notch. Would definitely stay again!
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was quite lovely. Excellent service and beautiful surroundings. Fantastic breakfast and pool.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A superb hotel with a fantastic Spa. Location is great for the slips if you wish to ski, snowboard or Sledge. They even have a private express train to the mountain which is very handy. Food offerings are great and service to match, would recommend to anyone that wished to visit Arosa.
Stayed 2 nights in Feb 2019

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5* service and friendly staff
Incredible service and friendliness. Breakfast was treat and the spa and facilities are really special. Slightly out of central arosa but the hotel are happy to drop off and pickup as needed making a visit effortless. The front desk team even dug my car out of a snowstorm, ready for the journey home. The private lift to the slopes is also amazing. The whole stay was generally effortless and genuinely relaxing. Will visit again.
Stayed 2 nights in Feb 2019

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Summer stay at the Tschuggen
Pros: -Beautiful view for rooms facing the mountain -Very comfortable bed -Large, spacious bathrooms with great showers Cons: -Mechanical key was large and bulky, key card would be better -No air conditioning
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous in every way. Amazing spa, amazing service, excellent food
Stayed 4 nights in Mar 2018