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Casona Terrace Hotel

3.0 star property

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Photo gallery for Casona Terrace Hotel

Terrace/patio
Interior detail
Reception
Studio Suite
Studio Suite

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Calle Alvarez Thomas 211, Arequipa, Arequipa, 4001
  • Museum of Andean Sanctuaries
    ‪3 min walk‬
  • Arequipa Cathedral
    ‪4 min walk‬
  • Arequipa Plaza de Armas
    ‪4 min walk‬
  • Arequipa (AQP-Rodriguez Ballon Intl.)
    ‪24 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Triple Room

Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Single Room

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

  • Sleeps 2
  • 1 Double Bed

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About this property

Casona Terrace Hotel

Hotel with free breakfast, a short walk to Arequipa Plaza de Armas
Along with coffee/tea in a common area, this smoke-free hotel has concierge services and laundry facilities. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, a computer station, and free newspapers are onsite.
Casona Terrace Hotel offers 28 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

During your stay at Casona Terrace Hotel, you're just a quick walk from Arequipa Plaza de Armas. You'll find features like free breakfast and free WiFi in public areas, plus a roundtrip airport shuttle (surcharge).
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Steps from Museo de la Universidad Nacional de San Agustín (UNAS) and Casona Editora Peru
  • Airport shuttle service available for a fee
Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Casona Terrace Hotel.

This 3-star Arequipa hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 9:00 AM.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free continental breakfast available daily 7:00 AM–9:00 AM
  • Room service available
  • Coffee/tea in a common area

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Minibar

More

  • Desk
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casona Terrace Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PEN 120 per night.
  • Cribs (infant beds) are available for PEN 70 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PEN 10 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: PEN 70 per night
  • Rollaway bed fee: PEN 120 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Casona Terrace Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. The host will greet guests on arrival.
Property Registration Number 20605460250

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Pets and service animals are not allowed on site.

Property is also known as

Casona Terrace
Casona Terrace Arequipa
Casona Terrace Hotel
Casona Terrace Hotel Arequipa
Ayenda Casona Terrace
Casona Terrace Hotel Hotel
Casona Terrace Hotel Arequipa
Casona Terrace Hotel Hotel Arequipa

Casona Terrace Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 9 out of 26 reviews
Rating 8 - Good. 10 out of 26 reviews
Rating 6 - Okay. 4 out of 26 reviews
Rating 4 - Poor. 1 out of 26 reviews
Rating 2 - Terrible. 2 out of 26 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

CLEICE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional customer service
Stayed 1 night in Oct 2021

4/10 Poor

Norma, Costa Rica

Disliked: Staff & service, room comfort
Our family stayed there before and after New Year's Day and we would never stay there again

8/10 Good

Jo , Washington state

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel in Arequipa near the plaza
Nice hotel with quiet courtyard after the bustle of the street. Security gate at the entrance. Great breakfast spread, fresh juices and eggs cooked to order. Helpful front desk personnel.

6/10 Okay

Leukos, London

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Avoid ground floor level.
I stayed at the ground floor level for a few nights before moving upstairs. Ground floor rooms don't have windows, a safe or a proper shower. Avoid those at all costs. The rooms upstairs are a lot nicer.

10/10 Excellent

jonathan, miranda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in arequipa
The hotel was the nices hotel in arequipa the staff were very nice and the service cleanes and very close to plaza de armas 1 block away

8/10 Good

Colleen, Guelph, Ontario

Liked: Cleanliness, staff & service, property conditions & facilities
Happy with our stay
Overall, we were happy with our stay at Casona Terrace. We were in Arequipa when there were some protests (okay, riots...) going on and the young man at Reception went above and beyond for us. When we couldn't leave for dinner, he found somewhere that was willing to deliver to us and opened up the breakfast room for us to eat. It was most appreciated after a bit of a harrowing trip into the city. The rooms were pleasant and comfortable, it was one of the better beds we had while in Peru. The courtyard is lovely and the upstairs terrace is a nice place to spend some time, as well. The location is very convenient to the main plaza, without being right on the square. The only issue is that the bathrooms are VERY small. Even I, at 5'2 almost didn't have room for my knees when I sat on the toilet. There's no counter space at all and no hooks for bath towels (there is one for a hand towel.)

8/10 Good

Jeff, California

Liked: Cleanliness, property conditions & facilities, room comfort
Our bus was running late because of the demonstrations, arrived at 0130, and had to wake up the on call staff (very small hotel) and he greeted us cheerfully, took us straight to our room, and let us register in the morning after the complimentary buffet.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel
We arrived early after bussing from Cusco and expected to have to leave our bags there until check in time but the staff found us a room immediately and allowed us to get in very early. We appreciated being able to have a hot shower after the long bus trip. The room was very comfortable and clean as was the bathroom. There was a good size shower with good water pressure and reliable hot water. The hotel was a short stroll to the main plaza in Arequipa and we didn't have any problems with traffic noise during the night. We stayed two nights and after our stay we went on a tour of the Colca Canyon. The staff happily looked after our main bags while we were on the tour even though we were flying out the day we got back from the tour and weren't going to stay another night.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to must see sites
I would stay at this hotel again.

6/10 Okay

Asje, MD

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice
Hotel rooms were very nice and new, with enough space. Beds should be looked at for newer and softer mattresses. Wifi: had to log in every time phone went out, response was that this was the way it worked and that it was a pain. Breakfast was unfortunately not up to standards with any other hotel we stayed in. Food&fruit were out of date and smelled, toast already made(??), no eggs or anything available or crew to monitor. Coffee was hot water and bags, not the real coffee, most times water had run out. Tables not cleaned, staff was friendly but limited in their capabilities to assist. In the early morning we couldn't leave premises as no staff, finally after a while, he came and gate was opened. We wouldn't stay there again, but only for location. Also, they charged 35 soles for taxi when another staff member told us 22 soles max, to airport( which is what we paid on our return to Lima airport).

10/10 Excellent

Morgan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I thought it was great. I went with a group and they had the rooms ready even before check in. Service was always there to help, it has a great view, and the hotel is very close to Plaza de Armas, so everything was very accessible. The beds were also very comfortable! Very great stay. I am sad I forget the name of the employee who helped us out, but an employee at the front desk specifically was fantastic.
Stayed 2 nights in Jun 2023

8/10 Good

Susana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho el trato, la buena disposición del personal y la ubicación.
Stayed 1 night in Aug 2022

2/10 Terrible

Inger

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Theft at Casona Terrace
We had several smal but valueable things stolen while our luggage was stored for 3 days. We would not recommend anyone to stay here.

10/10 Excellent

maria, lima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Muy bueno todo. La atencion excelente y el hotel me encanto Lo recomiendo.

8/10 Good

Bruno, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is perfectly located one block away from Plaza de Armas. The room was small but nice and clean with all necessities. Really liked the hotel. Breakfast was okay, but I had better ones in Peru (Bread tasted old, limited choices, etc.)

10/10 Excellent

ONEIDA, Cali-Colombia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un sitio donde llegar en Arequipa
Un hotel con una ubicación excelente a una cuadra y media de la plaza principal, museos, restaurantes. Muy tranquilo, la habitación muy cómoda y sobre todo la limpieza era a diario con cambio de sabanas, toallas.Buen desayuno buffet sin ser abundante pero con frutas, panes, jamón, huevos, quesos, zumos, café, etc. La atención del personas muy buena. Daniela es una señorita muy amable para atender al cliente y ayudarle en la solución de inconvenientes que se le presenten. Tenía un tour al Valle del Colca y me recogían a las 3: 30 a.m. y me dieron una bolsa que contenía un sandwiche, fruta y jugo para el camino. Definitivamente recomiendo este hotel y volveré a hospedarme en él cuando vuelva con mi hija a Arequipa. Gracias

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Más cuidado con la limpieza
En general bastante bien, sin embargo los días de mi estadía estaban puliendo el sillar de las paredes exteriores. Me parece muy bien que le den el respectivo cuidado, pero las habitaciones y las ventanas se llenaban de polvillo y el personal no lo limpió. Deberían tener más cuidado cuando realizan este tipo de remodelaciones, si un cuarto da justo a donde se están realizando los trabajos, personal de limpieza debería entrar a las habitaciones para verificar que el cuarto no haya quedado sucio.

8/10 Good

Marcela, Buenos Aires

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agradable
El hotel es muy agradable.Solo le agregaria un frigobar en el cuarto y que dejen la llave de la puerta al balcon del cuarto,para poder disfrutarlo..

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel, mal internet
Falta mejorar el internet que tienen, aunque el hotel la limpieza y todo es bueno

2/10 Terrible

DAVID, Timóteo

Um funcionário que estraga a experiência
Boa localização. O hotel estava em reforma. Então bem cedo já estava muito barulhento pela obra. Quarto bom, mas infelizmente a descrição aqui no hoteis.com era diferente da realidade. Foram atenciosos no check-in mas na hora do check-out foi estressante. Quase perdemos nosso ônibus por falha de comunicação.

10/10 Excellent

Patricio, Buenos Aires

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy Bueno!!!
A 1 cuadra de la plaza principal, habitaciones súper cómodas y muy buen desayuno. Mejoraría la señal wifi en las habitaciones. Excelente atención, nos dejaron ocupar la habitación a las 7 AM.

10/10 Excellent

andrea del pilar, Bogota, Colombia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amabilidad y calidad
El hotel es hermoso, la ubicación es perfecta, el desayuno estuvo delicioso la atención del personal es increible. Muy muy recomendado

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Super beliggenhet, harde senger
Dette hotellet ligger perfekt plasert i forhold til Plaza de Armas Arq. Hotellet er greit. Bakgården er koselig og det er både heis og trapp opp de fire etg. Sengene er veldig harde. Personalet var hyggelig.

6/10 Okay

Petter, Sweden

Liked: Staff & service
Nice view from terrace
Rooms were fine and service good. We were able to leave our luggage the hole day after checking out.