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Hotel Casa Consuelo Arequipa

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Casa Consuelo Arequipa

Lobby sitting area
Restaurant
Terrace/patio
Lobby lounge
Front of property

Reviews

7.6 out of 10

Good

Popular amenities

  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Calle Consuelo 114, Arequipa, 4001
  • San Camilo Market
    3 min walk
  • Museum of Andean Sanctuaries
    4 min walk
  • Arequipa Cathedral
    5 min walk
  • Arequipa (AQP-Rodriguez Ballon Intl.)
    24 min drive

Room options

Similar properties

Exterior
SOUL GARDEN HOTEL
Breakfast included
Free WiFi
Restaurant
Laundry
4.0 out of 5, Very good, (11)
The price is €23
for 1 night
6 Dec - 7 Dec
SOUL GARDEN HOTEL

About this property

Hotel Casa Consuelo Arequipa

Hotel with free breakfast, a short walk to Arequipa Plaza de Armas
Along with a rooftop terrace, this hotel has a coffee shop/cafe and 24-hour room service. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Hotel Casa Consuelo Arequipa offers 18 accommodations with safes and complimentary bottled water. LCD televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.

During your stay at Hotel Casa Consuelo Arequipa, you're just a quick walk from Arequipa Plaza de Armas. Free breakfast, free WiFi in public areas, and a coffee shop/cafe are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Casona Editora Peru and Museo de la Universidad Nacional de San Agustín (UNAS)
There's a coffee shop/cafe on site. Free breakfast is available daily. WiFi is free in public spaces. You'll find a business center on site. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Casa Consuelo Arequipa.
Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM
  • 1 coffee shop/cafe
  • 24-hour room service

Family friendly

  • Laundry facilities

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bed sheets
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Free bottled water

More

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Casa Consuelo Arequipa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 16 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 16 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Property Registration Number 00040736573

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Pets and service animals are not allowed on site.

Property is also known as

Casa Consuelo Hotel Arequipa
Casa Consuelo Hotel
Casa Consuelo Arequipa
Casa Consuelo
Ayenda Casa Consuelo
Casa Consuelo Arequipa
Casa Consuelo Hotel Arequipa
Hotel Casa Consuelo Arequipa Hotel
Hotel Casa Consuelo Arequipa Arequipa
Hotel Casa Consuelo Arequipa Hotel Arequipa

Hotel Casa Consuelo Arequipa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 5 out of 30 reviews" "
Rating 8 - Good. 16 out of 30 reviews" "
Rating 6 - Okay. 6 out of 30 reviews" "
Rating 4 - Poor. 3 out of 30 reviews" "
Rating 2 - Terrible. 0 out of 30 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

HP, Pittsburgh—Pennsylvania—USA

Liked: Cleanliness
Location. Location. Location Rooms are nice but very very small. Especially the bathroom, if you are a tall American or European, good luck with toilet, it’s built for short regular Peruvians.
Stayed 4 nights in Jul 2018

4/10 Poor

Derek

Disliked: Staff & service, room comfort
Better bang for your buck out there
We really loved Arequipa, especially the white stone buildings, restaurant hopping and rooftop patios. At Casa Consuelo unfortunately the staff did not speak English. This was true with all three staff that we spoke to. Suffice to say do not expect any additional help or comfort from the staff beyond check in if you do not speak Spanish. We took the Colca Canyon trek for 2 days with all of our luggage which made the trek extremely difficult. Every other member in our group had smaller day packs and their hotels offered to store their luggage while on the trek. The rate was reasonable and the room was clean enough. Our unit faced the street so there was constant car horns honking until late at night and starting at about 3AM. We were also right below the kitchen for the complimentary breakfast so there was non-stop noise starting at 6am. The 24 hour staff have a bed in what should be the lobby and we had to wait for taxis on the second floor.

8/10 Good

titi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant
Everything was ok very convenient close to Everything very reasonably the only downside Is that I didn’t realize that Expidia don’t Charge in advance I had to pay at check out And I wasn’t prepare for it . But other than that I was happy with my stay.
Stayed 3 nights in Mar 2018

8/10 Good

leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Four blocks from the plaza de armas this is a very good location. Access to good restaurants and shops. The hotel is clean and the service consistently good. I recommend it without hesitation.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
Not secure. Staff went through luggage
Stayed here for a few days due to no other alternatives. Location is good and room is small but relatively clean with comfy bed. Everything was ok until the last night when I went out for dinner just before 7pm. Remembered I forgot something and went back 10 minutes later and had a strange situation. After just leaving the key with the front desk 10 minutes earlier, they didn't have my key for some reason which I found really suspicious. The lady at front desk called her co-worker who then came down in the elevator with a different key to a different room. I asked why it wasn't there and they had no clue and I was let into my room with their emergency key. The regular key was delivered to the room 5 minutes later. I noticed my luggage had been moved around and looked like it had been gone through. Really threw the security factor out the window and I don't recommend staying here unless it's a last resort. I found it really disappointing that the staff would go through people's luggage and when I brought it up to the other employee in the morning she said maybe they were checking to make sure there was towels and soap in the room. Do yourself a favour and stay in a private room in a hostal or other hotel. I was really lucky not to have any of my valuables stolen because I always lock my main suitcase.

8/10 Good

N and H, nyc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Secure and pleasant
Walking distance to visit museums, cathedrals and plazas. In a safe area with the tourist police department around the corner. Breafast is served on their elegant rooftop having gorgeous views of the volcanoes.

8/10 Good

kimberly

Liked: Staff & service, room comfort
Really a great deal for a one night stay- clean and close to old part of town- Arequipa itself not worth the stay unless doing the canyon

10/10 Excellent

Theresa, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value and location
Very central. Staff extremely helpful. Spacious room, tea and coffee always available. Excellent value, cost not much more than hostels we stayed in and facilities much better. Breakfast very nice

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort

8/10 Good

claudia

Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2018

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente estadia
Muy buena experienca
Stayed 2 nights in Jan 2018

8/10 Good

Andreas

Liked: Cleanliness, property conditions & facilities, room comfort
Clean rooms on good location
Clean rooms, 5 minutes walk from old town center and a lot of restaurants and bars.
Stayed 3 nights in Jan 2018

8/10 Good

jose manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Room was not very clean and extremely old

8/10 Good

Johnny-Cuchita, Lima - Peru

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel cerca al centro con habitaciones limpias
Nos sirvió para dejar las cosas y asearnos por las mañanas y noches, desayuno básico pero bueno, aunque creo que le falta personal para reponer vajilla, la terraza es muy agradable con vista al Misti. El baño es su punto débil, la ducha no indica cual es agua caliente o fría, había un jabón usado, no tenia PH, ni shampoo. Al dia siguiente pusieron una sola toalla grande Las habitaciones limpias, buen TV, buena ventilacion. Las instalaciones son agradables

6/10 Okay

RENSO, Lima, PE

Solo para pocos días
Solo lo use para dormir y funcionó ya que el viaje fue rápido. Desde temprano se escucha ruido desde la calle y otras habitaciones.

10/10 Excellent

steve, lima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buenas alternativas de hospedaje
Fue muy bueno las alternativas que dio el portal

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Very nice stay
We stayed two nights. Very clean and spacious apartment. The room was cleaned every day. Good location. And supermarket next door is a big plus too.

6/10 Okay

MARIO, Lima

Liked: Cleanliness
Disliked: Room comfort
Regular.
Problemas con las llaves, recomiendo no dejarlas.

8/10 Good

Olicat, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel hotel à 5 minutes de Plaza de Armas
Superbe endroit,déjeuner sur le toit avec vue sur les glaciers...sécuritaire et personnel très gentil.

8/10 Good

milagros c&c, lima,peru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy cerca a la plaza de armas
Muy bueno. 100% recomendable .muy buena vista. El desayuno podría ser mejor

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Priscila, Sanro André

Liked: Cleanliness
Próximo ao centro
Hotel antigo. Limpo. Tem elevador. Boa localização. Próximo à Plaza de Armas. Disponibiliza computador com Internet. Conservação mediana. Quarto grande. Com TV. Sem cofre, frigobar ou ar condicionado. Banheiro: grande. Chuveiro quente com bom fluxo de água. Sem secador de cabelos. Sinal de Wi-fi flutua bastante (no quarto e na recepção). Recepção: fornece poucas informações. Pode deixar bagagem no hotel após check-out

8/10 Good

Sören

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice breakfast on the terrace

4/10 Poor

Andre

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort