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Fenix Bom Retiro

2.5 star property

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Photo gallery for Fenix Bom Retiro

Aerial view
Street view
Balcony
Interior detail
Street view

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Rua Prates 324, São Paulo, SP, 01121-000
  • Expo Center North
    ‪6 min drive‬
  • Paulista Avenue
    ‪7 min drive‬
  • Allianz Parque
    ‪7 min drive‬
  • São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Hotel América do Sul

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Parking available
4.1 out of 5, Very good, (1069)
The price is €38
for 1 room
includes taxes & fees
11 Apr - 12 Apr
Hotel América do Sul

About this property

Fenix Bom Retiro

Hotel with free breakfast, a quick walk to Pinacoteca do Estado Museum
Along with a snack bar/deli, this smoke-free hotel has a 24-hour front desk and free breakfast. WiFi in public areas is free. Other amenities include a vending machine.
Fenix Bom Retiro offers 60 air-conditioned accommodations with minibars. LCD televisions are featured in guestrooms.

Bathrooms include showers. This São Paulo hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at Fenix Bom Retiro, you're just a quick walk from Rua Jose Paulino. Enjoy features like free breakfast and free WiFi in public areas, plus a snack bar/deli.
  • Free continental breakfast served daily
  • Free WiFi
  • Amenities include an elevator and a vending machine
  • Just a 2-minute drive from Pinacoteca do Estado Museum and 6 minutes from Expo Center North
There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces. Fenix Bom Retiro also features a vending machine and an elevator.

This São Paulo hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 10:00 AM.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • Snack bar/deli

Things to do

  • Designer stores

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Fenix Bom Retiro Hotel
Fenix Bom Retiro São Paulo
Fenix Bom Retiro Hotel São Paulo

Fenix Bom Retiro Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 58 out of 157 reviews
Rating 8 - Good. 40 out of 157 reviews
Rating 6 - Okay. 30 out of 157 reviews
Rating 4 - Poor. 15 out of 157 reviews
Rating 2 - Terrible. 14 out of 157 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

2/10 Terrible

Abel

10/10 Excellent

Sayonara Cristhina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Greice

Liked: Staff & service
Banheiro
Razoável quarto silencioso porém não tinha sabão líquido e os potes de shampoo e condicionador estavam vazios o quarto assim q cheguei tinha um cheiro que me deixou um pouco incomodada e o banheiro também tinha um cheiro desagradável
Stayed 1 night in Dec 2024

8/10 Good

Anna

Stayed 2 nights in Dec 2024

2/10 Terrible

Leandro

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

4/10 Poor

Elida

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Ruim
Ruim, não tinha limpeza adequada do quarto, o ar-condicionado pingava demais e molhava tudo, só nos trocaram de quarto no ultimo dia. Café da manhã ruim e sem variedades
Stayed 3 nights in Dec 2024

10/10 Excellent

Lidia Mara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Letícia

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Dec 2024

6/10 Okay

Yanna

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Gilberto Assis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Elton

Stayed 1 night in Dec 2024

10/10 Excellent

ALEXANDRE

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ketlin Cristina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
Quarto muito bom, limpo pouco barulho ao redor, fácil acesso as linhas de metrô, muito perto do Brás e da 25 o que facilitou muito , da pra ir de apé
Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel em pessimas condições de limpeza e higiene
O hotel é antigo e precisa de reformas, não existe nenhum tipo de higiene, o banheiro muito sujo e nojento, o vaso sanitário estava sujo de feses, quarto cheio de pó no chão e no armário, as cobertas todas sujas e com mal cheiro assim como os lençóis, as toalhas com manchas de mofo e rasgadas, não tinha sabonete para o banho. Hotel em péssima condições de limpeza até nas areas comuns como o corredor, elevadores em péssimas condições.
Stayed 1 night in Nov 2024

8/10 Good

Thiago

Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hotel ruim com boa localização
O hotel é ruim, só tem boa localização. Todas as vezes que me hospedei sempre tive problemas com televisão que não funciona, tomada sem energia para carregar o celular, luz do banheiro que não acende, água do chuveiro que não esquenta e azulejo do banheiro com mofo. Já fiquei em vários quartos e TODOS tinham problemas. As empresas de turismo com foco na Coreia sempre ficam hospedas neste hotel, portanto falta de verba para consertar tudo que está estragado tem.
Stayed 2 nights in Oct 2024

10/10 Excellent

Elizangela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Eduard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

AGUINAR

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

4/10 Poor

Eliane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Luis

Disliked: Cleanliness, staff & service
Atendimento muito ruim, quarto muito inferior ao valor pago na diária e cafe da manhã muitoo fraco poucas opções
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024