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Mövenpick Resort & Residences Aqaba

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mövenpick Resort & Residences Aqaba

Front of property
Property grounds
View from property
2 bars/lounges, poolside bar, beach bar
Private beach, sun-loungers, beach umbrellas, beach towels

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot tub
  • Pool
  • On private beach
  • Bar
  • Spa
  • Room service

Explore the area

Map
King Hussein Street, P.O Box 678, Aqaba, 77110
  • Early Islamic Ayla
    1 min walk
  • Palm Beach
    8 min walk
  • Sharif Hussein bin Ali Mosque
    9 min walk
  • Aqaba (AQJ-King Hussein Intl.)
    15 min drive

Room options

View all photos for Superior Twin Room, 2 Single Beds, Sea View

In-room safe, desk, laptop workspace, blackout curtains

Superior Twin Room, 2 Single Beds, Sea View

  • 34 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Superior Twin Room, 2 Single Beds

  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Sea View

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 1 King Bed, Sea View

  • 34 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 1 King Bed

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Sea View

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Sea View

  • 60 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, 2 Bedrooms (Residence)

In-room safe, desk, laptop workspace, blackout curtains

Twin Room, 2 Bedrooms (Residence)

  • 100 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Room, 2 Bedrooms (Residence)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Bedrooms (Residence)

  • 100 sq m
  • Partial sea view
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 Bedroom (Residence)

Room, 1 Bedroom (Residence)

Room, 1 Bedroom (Residence)

  • 55 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds

Family Room, 2 Double Beds

  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room, 2 Single Beds, Sea View

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Twin Room, 2 Single Beds, Sea View

  • 34 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Single Beds, Sea View

Suite, 2 Single Beds, Sea View

Suite, 2 Single Beds, Sea View

  • 68 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed

  • 60 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 3 Bedrooms

In-room safe, desk, laptop workspace, blackout curtains

Room, 3 Bedrooms

  • 185 sq m
  • Partial sea view
  • Sleeps 6
  • 3 Double Beds

View all photos for Room, 3 Bedrooms, Sea View

Room, 3 Bedrooms, Sea View

Room, 3 Bedrooms, Sea View

  • 200 sq m
  • Sea view
  • Sleeps 6
  • 3 Double Beds

View all photos for Deluxe Room, 1 King Bed, Sea View

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed, Sea View

  • 34 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

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About this property

Mövenpick Resort & Residences Aqaba

Luxury hotel on the beach, with 4 outdoor pools
At Mövenpick Resort & Residences Aqaba, spend the day on the private sand beach where you can enjoy yoga. Then return for a meal at one of the hotel's 4 restaurants. Housekeeping is available on request.
Mövenpick Resort & Residences Aqaba offers 297 air-conditioned accommodations with safes and complimentary bottled water. A pillow menu is available. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A private beach and a health club are featured at the hotel. 4 outdoor swimming pools and 2 spa tubs are on site. In addition to a seasonal outdoor pool, other recreational amenities include a sauna, a fitness center, and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us they can't get enough of the helpful staff at Mövenpick Resort & Residences Aqaba. During your stay, you're just a quick walk from Early Islamic Ayla. Enjoy features like free WiFi in public areas and free valet parking, plus 4 outdoor pools.
  • Free WiFi in some public areas
  • Free valet parking and self parking
  • Enjoy international cuisine with garden views at Palm Court Restaurant, one of the property's 4 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool or soak in the 2 spa tubs
  • Services include babysitting, a free kid's club, and a lifeguard on site
  • Onsite recreation includes a private beach, a gym, and a sauna
  • Steps from Early Islamic Ayla and 8 minutes by foot from Palm Beach
Some rates at Mövenpick Resort & Residences Aqaba are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Cool off in one of the 4 outdoor swimming pools at Mövenpick Resort & Residences Aqaba, and enjoy amenities like a complimentary children's club and a seasonal outdoor pool.

There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This Mediterranean hotel also offers a children's pool, a health club, and a sauna. You'll have access to the outdoor pool at a partner property. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Aqaba hotel.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.
Palm Court Restaurant - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Abu Nawwas Fun Pub - Overlooking the garden, this pub specializes in local and international cuisine and serves dinner and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Bakery Shop - Overlooking the garden, this café specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Red Sea Grill - Overlooking the garden, this theme restaurant specializes in seafood and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Al Shatt Restaurant - This theme restaurant specializes in Turkish cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Late night fare is available from 24-hour room service.

All-inclusive details

All-inclusive room rates at Mövenpick Resort & Residences Aqaba are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Bulgarian, English, Filipino, French, Hindi, Indonesian, Russian, Spanish, Ukrainian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: JOD 12 for adults and JOD 6 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Palm Court Restaurant
  • Abu Nawwas Fun Pub
  • Bakery Shop
  • Red Sea Grill
  • Al Shatt Restaurant

Things to do

  • 4 outdoor pools
  • 2 hot tubs
  • Access to nearby outdoor pool
  • Beach volleyball
  • Beach yoga
  • Bike rentals
  • Children's pool
  • Designer shops
  • Fitness centre
  • Lifeguards on-site
  • Playground
  • Sauna
  • Spa services
  • Volleyball

Family friendly

  • 4 outdoor pools
  • Access to nearby outdoor pool
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • Free supervised childcare
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Trampoline

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (3498 square feet of space)
  • Meeting rooms - 3

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace
  • Vegetable garden

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Massage - deep-tissue
  • Massage - sports
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Heating
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: JOD 40
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: JOD 40

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property offers airport shuttle pickup service from King Hussein International Airport (AQJ) only.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mövenpick Resort & Residences Aqaba

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JOD 45.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: JOD 90
  • Christmas Eve (24 December) Gala Dinner per child: JOD 45 (up to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: JOD 109
  • New Year's Eve (31 December) Gala Dinner per child: JOD 55 (up to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JOD 12 for adults and JOD 6 for children
  • Early check-in fee: JOD 40 (subject to availability)
  • Late check-out fee: JOD 40 (subject to availability)
  • Rollaway bed fee: JOD 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses wind energy
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Outside food and drink are not permitted on the premises unless approved in advance by the hotel.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • The seasonal pool will open in March and close in October.
  • Pool access available from 8:00 AM to 7:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Aqaba Moevenpick
Moevenpick Aqaba
Moevenpick Resort Aqaba
Mövenpick Resort Aqaba
Mövenpick Aqaba
Movenpick Resort Aqaba
Movenpick Aqaba
Mövenpick Resort Residences Aqaba
Moevenpick Resort Residences Aqaba
Movenpick Resort Residences Aqaba
Moevenpick Hotel Residence Aqaba
Moevenpick Resort And Residence Aqaba
Moevenpick Resort & Residence Aqaba Hotel

Mövenpick Resort & Residences Aqaba Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 376 out of 684 reviews" "
Rating 8 - Good. 203 out of 684 reviews" "
Rating 6 - Okay. 60 out of 684 reviews" "
Rating 4 - Poor. 24 out of 684 reviews" "
Rating 2 - Terrible. 21 out of 684 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jamil

Good but small bathrooms
Stayed 2 nights in Sep 2024

4/10 Poor

Samira

Travelled with family
The people degrade you. If you are not of Muslim religion it’s very hard
Stayed 2 nights in Aug 2024

6/10 Okay

haya

Travelled with partner
Liked: Cleanliness
The staff were nice and always smiling, the hotel was overall clean and spacious, the adults pool was nice and empty, and they let us stay a bit longer for late checkout. However we wouldn't rate this as 5 stars hotel or stay here again as we are disappointed by a few things, the facilities are old, the room balcony is not private- and the sea view room we paid for was not really close to the sea. There were too many pigeons around the hotel including the pool which is not hygienic, the breakfast buffet was the same everyday and the food was not always fresh, it took the staff more than 40 minutes to get us Cappuccino after asking 3 times and it wasn’t even a real Cappuccino, the next day they forgot to bring the omelette we ordered and we ended up giving up- i would recommend to get coffee and omelette by waiting in line instead or ordering at the table. The hotel have a policy of not letting in any food or drinks from outside and searching bags, they charged us way too extra for it, although we wanted to bring it to the room. I have never seen this in any of the hotels i stayed in around the world. If they want people to buy drinks and food from the hotel it needs to be improved with lower prices!
Stayed 3 nights in Jul 2024

6/10 Okay

Mohd

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good but..
The hotel was very good and in down town aqaba which is great that it’s near everywhere else but why the hotel is still using pepsi and nestle while they are boycotted. And the food at breakfast is not fresh.
Stayed 3 nights in Jun 2024

10/10 Excellent

amirah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value for the price
Stayed 3 nights in Mar 2024

8/10 Good

Akram, Edmond

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though the check in was uneasy, all else was great. The staff were incredibly helpful and courteous. Aqaba is a beautiful, clean and friendly city that we always enjoy coming back to.
Stayed 3 nights in Jan 2024

10/10 Excellent

Wesam, Jerusalem

Stayed 4 nights in Dec 2023

4/10 Poor

Simon

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing for most expensive hotel on our trip
Check in very slow and 1 desk open, rooms dated and need investment, air conditioning noisy and not very effective
Stayed 1 night in Nov 2023

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Aqaba as the Hotel sits across from the water with a second level enclosed causeway that connects to the waterfront pools, restaurants and sandy beach. The hotel is well appointed with great staff and amenities. In fact, my son was seen by the hotel’s doctor and treated within 30 minutes of our call to the front desk - excellent attentive service.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Aqaba
Wonderful stay at a very well-run hotel with excellent amenities. Spacious suite that the receptionist gave us as a free upgrade. Helpful unobtrusive staff. Used the lap pool every morning and enjoyed the beach in the evening. Food excellent.
Stayed 2 nights in Nov 2023

8/10 Good

Hazim

Liked: Cleanliness, amenities
Expensive
Stayed 3 nights in Oct 2023

10/10 Excellent

Itay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Service
Perfect Hotel! My stay at this hotel was truly impressive. The staff's hospitality was excellent, and they went above and beyond to ensure that my stay was a positive experience. They were always friendly, courteous, and ready to assist with any questions or requests I had. The room I stayed in was exceptionally pleasant. It was clean, well-organized, and equipped with all the necessary amenities. The bed was comfortable, and the atmosphere in the room was soothing and enjoyable. The room amenities included entertainment options, a television, comfortable chairs, and more - everything needed to feel at home. The hotel is located in an excellent location. It is close to restaurants, cafes, shops, and tourist attractions. I had easy access to explore the beautiful and captivating city. Overall, I had a fantastic stay at this hotel, and I'm sure I will return in the future. I highly recommend this place to anyone looking for a pleasant, clean, and well-located accommodation.
Stayed 3 nights in Sep 2023

10/10 Excellent

meital

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love our stay at the Movenpick in Aqaba, Jordan. A true 5 star experience.
Stayed 1 night in Aug 2023

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Nasir

Stayed 4 nights in Aug 2023

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel!
We had such a lovely and relaxing stay in this beautiful hotel! The staff was so friendly welcoming and professional; our rooms were amazing! We enjoyed swimming in the Red Sea as well as in the swimming pools; the restaurants served delicious food. The inside of the hotel and the outside are stunningly beautiful!! I wish we could have stayed longer!
Stayed 1 night in Jul 2023

8/10 Good

Lina

Stayed 2 nights in Jul 2023

10/10 Excellent

Carole Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Movenpics you stole my heart
I didn't want to leave... ❤️
Stayed 1 night in Jul 2023

8/10 Good

Deborah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice resort with a lot of potential. It was extremely clean and especially my room was spotless- love the housekeeping staff. While the restaurant and front desk staff were fantastic, they were understaffed in the afternoon and evening every day I was there, which meant waiting excessively long times to get a drink and meals during peak hours for happy hour and dinner and check in time. The staff was very gracious to go as fast as possible. The resort needs to look into short staffing and also some other things like the room temperature could not be cooler than 25 degrees when it was very hot outside making it too warm to properly sleep. Also the pool attendants and landscapers were not very accommodating to guests. Landscaping was spraying for bugs during the midafternoon right around guests. That is toxic chemicals which should be done very early morning or at night.
Stayed 1 night in Apr 2023

10/10 Excellent

Jean

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are all excellent. Very efficient, helpful & kind. Special acknowledgement to Mustafa & Baraa at the reception desk. Both went out of their way to resolve some issues. Cecelia in the Lobby Bar is so kind, professional & efficient. She needs more help during happy hour, but she did a great job. Jeandelle who works at the Turkish Restaurant & breakfast is very professional, courteous & effective. All of the staff are to be commended for their excellent service & work ethic. Thank you.
Stayed 1 night in Apr 2023

10/10 Excellent

Mark

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Beautiful rock and tile building, lots of pools, nice beach although few minutes walk with stairs through hotel’s interior bridge/hall over the road. Food excellent, nice bar/lounge with 7:00 happy hour.
Stayed 3 nights in Mar 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing 2 night stay
Stayed 3 nights in Feb 2023

6/10 Okay

Robin Koothoor

Travelled with family
Liked: Cleanliness, amenities
Stayed 4 nights in Feb 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
The hotel is in a good location. It is older than its more upscale hotel neighbors. The breakfast service is problematic. The hotel should set-up a self-serve coffee station and 'egg station' so staff are available to clear and reset tables rather than running for coffee and egg orders. clear, fish lines should be strung across the upstairs pool to prevent the birds from gathering at the pool.
Stayed 3 nights in Feb 2023