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Heritage Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heritage Hotel

2 outdoor pools, pool loungers
Lobby
Staircase
Superior Room | Balcony
Sports bar

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Breakfast available
  • Laundry
  • Room service

Explore the area

Map
Galwala Road, Pothanegama, Anuradhapura, 50000
  • Isurumuniya Vihara
    5 min drive
  • Mirisawetiya Stupa
    7 min drive
  • Sri Maha Bodhi
    8 min drive

Room options

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Premium bedding, minibar, desk, blackout curtains

Deluxe Double Room

  • 27 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

Deluxe Quadruple Room

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Room

Superior Room

Superior Room

  • 27.9 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Deluxe Triple Room

Premium bedding, minibar, desk, blackout curtains

Deluxe Triple Room

  • 27 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Exterior

Abhaya Mandapa Hotel

Parking included
Free WiFi
Restaurant
Air conditioning
5.0 out of 5, Exceptional, (3)
The price is €127
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Abhaya Mandapa Hotel

About this property

Heritage Hotel

Lakefront hotel with 2 outdoor pools and spa services
2 outdoor pools, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Additionally, a poolside bar, a snack bar/deli, and a coffee shop/cafe are onsite.
Heritage Hotel offers 46 air-conditioned accommodations with minibars and complimentary bottled water. Rooms open to balconies. Beds feature premium bedding. Televisions come with premium cable channels and first-run movies. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
During your stay at Heritage Hotel, you'll be close to Isurumuniya Vihara. Free WiFi in public areas, free self parking, and free train station pick-up service are available.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy garden views while dining at Manel
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a playground and bike rentals
  • Just a 5-minute drive from Isurumuniya Vihara and 7 minutes from Mirisawetiya Stupa
  • Free train station pick-up shuttle service
Heritage Hotel offers its guests 2 outdoor swimming pools and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Spa services, a terrace, and barbecue grills are also featured at the family-friendly Heritage Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Anuradhapura hotel.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 9:30 AM.
Manel - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free train station pick-up shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–9:30 AM: USD 8 for adults and USD 8 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Manel

Things to do

  • 2 outdoor pools
  • Arcade/games room
  • Bike rentals
  • Billiards/pool table
  • Children's pool
  • Playground
  • Spa services

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 21-inch TV
  • TV channels
  • First-run films
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 3 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - 11 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: USD 50.91
  • New Year's Eve (31 December) Gala Dinner per child: USD 50.91 (from 6 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 8 for adults and USD 8 for children
  • Airport shuttle fee: USD 95 per room
  • Airport shuttle fee per child: USD 95
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Heritage Hotel offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 6 AM - 11 PM.
Front desk staff will greet guests on arrival.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Heritage Anuradhapura
Heritage Hotel Anuradhapura
Heritage Hotel Hotel
Heritage Hotel Anuradhapura
Heritage Hotel Hotel Anuradhapura

Heritage Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 14 out of 63 reviews" "
Rating 8 - Good. 22 out of 63 reviews" "
Rating 6 - Okay. 12 out of 63 reviews" "
Rating 4 - Poor. 13 out of 63 reviews" "
Rating 2 - Terrible. 2 out of 63 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Pete

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It looked like Heritage Hotel had seen better days. The staff were good and helpful. The first night the electronic door lock would make the kind of noise it made when in opening mode. Staff fixed it by disabling the lock to be purely mechanical.
Stayed 2 nights in Aug 2024

10/10 Excellent

Milo, Burnsville

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed for 2 nights. Food was great for a 3 star place. The staff was very friendly and helpful. It's an old hotel but great location. The walk around the lake is beautiful.
Stayed 2 nights in Mar 2024

4/10 Poor

Narendra

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The staff is great. They are accommodating and attentive. We had no problems with the staff at all. However, this hotel is old and has not been updated or even maintained properly. The carpeted rooms smell so bad. We had them move us from our initial room because of the carpet smell to another that was only slightly better. The carpets are old and pulling up at the corners The bathrooms dont seem to be cleaned thoroughly between guests. The shower glass is cloudy with hard water stains. The sink and surround was also dirty with water spots. The paint is stained and the walls look dirty. The toilet had a ring of filth at the water line. The mattress was so hard and uncomfortable The dining area had peeling wallpaper and old paint. The food is below average at best. Each meal was disappointing. No taste and bland. We left early because we had enough, we booked for 3 days and stayed only for 2 days. We booked another hotel and completed our vacation. Overall I would NOT recommend this hotel to anyone, until issues above are fixed. We also met senior management who described why the hotel in such condition, seems excuses to us, but if you are opening for business then the property should be in a good condition.
Stayed 3 nights in Jan 2024

6/10 Okay

Ellis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Perfect location but a little run down
The Heritage is in a fantastic location, right on the lake and only a short Tuk-Tuk ride from the historic sites. We were greeted with friendly staff who were helpful. However we felt the place was a little run down and not very clean.
Stayed 1 night in Dec 2023

8/10 Good

Melissa

Liked: Cleanliness, staff & service, room comfort
Good base to explore the city.
This is quite a large hotel, but not many guests were staying when we were there. The rooms were well loved but clean. The service was great and the staff were happy enough to open up the pool bar and sports bar for us to have a pre dinner drink. The staff even organised for us to hire bikes, so we could ride around the lake and visit the temples. The pool was great for a cool down at the end of the day. There is not much in the way of restaurants around the hotel, but the food in the hotel is delicious and affordable.
Stayed 2 nights in Mar 2023

8/10 Good

Renisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Indika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Aug 2019

4/10 Poor

Rajiv, Colombo

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The Swimming Pool was not in operation (I booked this hotel mainly because of the Swimming Pool). The Minibar was not working (when complaining, they came and told it was working even though it was not getting cold). It was a wet bathroom as the water splashes out of the shower cubicle. Even though I checked-in at 9pm I was asked to leave at noon or pay Rs.2,500 for every hour I stay.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location by the lake. The rooms were spacious and very clean. The bathroom was clean but there was a small water leak. I only stayed for one night and did not bother asking them to fix it. Did let them know there was a leak when leaving and they were very sorry about it and asked why i did not let them know earlier.
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Felt this hotel has great potential as the grounds are beautiful and the lobby is as well. The pool was great although it had a poolside bar but no one attending it. The room was spacious but very worn as well as the towels and bedding. It was clean enough. The bathroom had a very strong odor - not sure if it was an air freshener but it was very overwhelming. The food was average. The service was friendly. But was just disappointed for the missing upkeep of this hotel
Stayed 2 nights in Feb 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Breakfast was bad. Room was ordinary. Staff did not details about the town
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is rundown and needs an upgrade.The front desk staff were helpful.The food was good.
Stayed 2 nights in Dec 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The bathroom was corroded and stank. Room was a bit dusty.
Stayed 1 night in Dec 2018

10/10 Excellent

Isuru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place for your Anuradhapura excursions
Great service from the minute we stepped in. We were a little late for lunch but the staff accommodated us anyways. If you’re visiting Anuradhapura this is a great place to stay.
Stayed 1 night in Dec 2018

10/10 Excellent

Niraj, Negombo, Sri Lanka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing to complain. Room is OK and Staff arranged us Tuk Tuk when ever we want to go out.
Stayed 1 night in Oct 2018

10/10 Excellent

Dhanushka, Anuradhapura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very accommodative and hospitable. Clean room
Stayed 1 night in Sep 2018

8/10 Good

Herbert, Germany

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, very good breakfast, would have liked if fresh fruit juice was served for breakfast, wallpaper in reastaurant tearing off. Confusion about assigning drivers quarters.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
requested lake view room. However diss-pointed that room does not have lake view, however considering environment, it is better they built the hotel out of lake. But next time better they explain it.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Nice place, good service, value for money
Service was really great as they worked hard to get us in a room when we showed up early and tired from a flight. Plus the room, amenities and general service was one of the nicest we stayed in during our trip in Sri Lanka. It’s not a luxury resort but it’s Great value for money
Stayed 1 night in Jul 2018

4/10 Poor

N, SL

Stayed 1 night in Aug 2018

2/10 Terrible

mariyan, england

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service very poor & wouldn’t recommend.
We called reception for assistance and room service but it was very poor as they wouldn’t send any staff up to the room for a ridiculous amount of time. Also in one of our rooms the tv wasn’t working but they wasn’t able to fix it For the 3 days we stayed there. Overall wasn’t great but would not recommend to a friend.
Stayed 2 nights in Jul 2018