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Smartflats - The City

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Smartflats - The City

Deluxe Studio | Private kitchen
Deluxe Studio
Standard Studio | Living area
Deluxe Studio | Living area
Deluxe Studio | Terrace/patio

Reviews

5.4 out of 10

Popular amenities

  • Kitchen
    Kitchen
  • Free WiFi
    Free WiFi

Explore the area

Map
20 Cellebroedersstraat, Antwerp, Vlaams Gewest, 2000
  • De Keyserlei
    4 min walk
  • Meir
    4 min walk
  • Rubens House
    5 min walk
  • Antwerp (ANR-Antwerp Intl.)
    25 min drive

Room options

View all photos for Classic Apartment

Classic Apartment | Living area

Classic Apartment

  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

  • Studio
  • Sleeps 3
  • 1 Double Bed and 1 Twin Futon

View all photos for Standard Studio

Standard Studio

Standard Studio

  • Studio
  • Sleeps 3
  • 1 Double Bed and 1 Twin Futon

Similar properties

Room

a&o Antwerpen Centraal

Pet-friendly
Free WiFi
Restaurant
Breakfast available
3.6 out of 5, Good, (1055)
The price is €71
for 1 night
includes taxes & fees
9 Dec - 10 Dec
a&o Antwerpen Centraal

About this property

Smartflats - The City

Antwerp aparthotel units in Old Town with kitchenettes
This aparthotel features free WiFi in public areas. Each apartment provides a kitchenette with a refrigerator, an oven, a stovetop, and a microwave. Added amenities include free WiFi, a flat-screen TV, and an electric kettle. Housekeeping is available on request.
Smartflats - The City offers 9 accommodations. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

This Antwerp aparthotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Smartflats - The City, you're just a quick walk from Stadsfeestzaal Shopping Mall. Free WiFi in public areas is available. This budget aparthotel has 9 apartments. Free WiFi and a kitchenette are available in each apartment.
  • Each apartment offers a kitchenette, a flat-screen TV, and a refrigerator
  • Free WiFi
  • Services include a virtual front desk
  • Steps from Stadsfeestzaal Shopping Mall and 4 minutes by foot from De Keyserlei
Public spaces have free WiFi.

Languages

English, French

Property amenities

Internet

  • Free WiFi

Parking and transport

  • No on-site parking available

Kitchenette

  • Fridge
  • Stovetop
  • Microwave
  • Oven
  • Coffee grinder
  • Cookware/dishes/utensils
  • Electric kettle

Entertainment

  • Flat-screen TV

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No lifts

Services and conveniences

  • Housekeeping (on request)
  • Virtual front desk
  • Change of towels (on request)
  • Change of bedsheets (on request)

Things to do

  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 9 rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.97 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping fee: EUR 25 per day; may vary based on unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.

Property is also known as

Smartflats The City
Smartflats - The City Antwerp
Smartflats - The City Aparthotel
Smartflats - The City Aparthotel Antwerp

Smartflats - The City Reviews

Reviews

5.4
Rating 10 - Excellent. 1 out of 12 reviews" "
Rating 8 - Good. 3 out of 12 reviews" "
Rating 6 - Okay. 2 out of 12 reviews" "
Rating 4 - Poor. 3 out of 12 reviews" "
Rating 2 - Terrible. 3 out of 12 reviews" "

6.2/10

Cleanliness

4.0/10

Amenities

3.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

yue

Disliked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Great location
Inside it was good, everything alright best thing was the location. but stairs was not so secure may they are still renovating it!
Stayed 1 night in Jul 2024

8/10 Good

Johan

Stayed 4 nights in Jun 2024

6/10 Okay

Johan Junior

Travelled with family
Liked: Room comfort
Remote control of TV was missing. Cleaning personnel could not replace it.
Stayed 3 nights in Jun 2024

4/10 Poor

DANIEL

Stayed 5 nights in Jun 2024

8/10 Good

Ryan

Liked: Cleanliness, room comfort
Check-in is a BEAR
Check in was a bit of a hassle. We never received the mandatory checkin email, which required chatting with hotels.com to resolve the issue. We tried to call the smartflats people after receiving the number from hotels.com (the one on the website is disconnected) directly and were put on hold (while we were chatting with hotels.com) and after 15 minutes of being on hold, we hung up. The checkin also requires a photo id scan from your phone as well as an additional $$ euro deposit before they will give you the access codes. Just expect some hassles trying to check yourself in. Also, they’re doing MAJOR construction directly across the street, which resulted in a 7:30 wake up call of pneumatic drills followed by the sound of falling bricks. This continued throughout the day. It was however tolerable. The flat did come with a small washing machine—a definite plus—but no dryer nor clothesline/pins to hang up things to dry afterward. We made due by hanging things from open windows and the radiator. Finally, the coffee maker uses little custom espresso sachets, and they only give you a couple for the entire stay. If you like making coffee in your room in the morning, best to bring your own instant. There was an electric kettle. The room itself is quite comfortable and a good location.
Stayed 2 nights in May 2024

4/10 Poor

Mera

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Kein Ansprechpartner für Mängel, nur ein Chat. Behoben werden Mängel nicht. Viele Defekte und schlecht gereinigt. Absolut nicht zu empfehlen.
Stayed 4 nights in Aug 2024

4/10 Poor

madeleine

Travelled with family
Disliked: Cleanliness
Nous n'avons pas eu la réservation convenu
Séjour limite désagréable, j'avais réservé pour une adresse et nous avons eu une adresse différente à la dernière minute, l'interlocuteur n'était pas aidant dans sa façon de dire les choses, nous étions abandonné à nous même, il a fallu qu'on insiste pour avoir quelqu'un au bout du fil, sachant qu'on avait du mal par rapport à la connexion internet du fait que nous n'étions plus en France mais plutôt en Belgique. Les mégots de cigarettes et beaucoup d'humidité. Bref
Stayed 2 nights in Jul 2024

8/10 Good

Jordan

Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Toppetasje, små senger.
Savnet innsjekk info før ankomst. Tungt å bære bagasje opp 5 etasjer. Fin leilighet med deilig baderom! Stille og rolig på toppen. Små senger, veldig trangt å dele! Brannalarm blinker sterkt gjennom natten, forstyrrer!
Stayed 1 night in May 2024

2/10 Terrible

Mark

Disliked: Cleanliness, room comfort
Horrible
horrible communication. They don't answer the phone and it takes ages to get the codes to get in. flat is just opposite a huge building wharf, isolation is very limited so the noise is horrible from 07:00 onwards. Cannot recommend it to anyone
Stayed 1 night in Jan 2024