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City Apartments Antwerp

3.0 star property

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Individually decorated, individually furnished, desk, blackout curtains
Penthouse Apartment | Terrace/patio
Hallway
Executive Apartment, 1 Double Bed | Living area
Penthouse Apartment | Private kitchenette

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Laundry
  • Housekeeping
  • Pet-friendly
  • Kitchen
  • Free WiFi

Explore the area

Map
Van Stralenstraat 49-51, Antwerp, 2060
  • De Keyserlei
    ‪8 min walk‬
  • Queen Astrid Square
    ‪8 min walk‬
  • Antwerp Zoo
    ‪8 min walk‬
  • Antwerp (ANR-Antwerp Intl.)
    ‪20 min drive‬

Room options

View all photos for Penthouse Apartment

Penthouse Apartment | Living area

Penthouse Apartment

  • 65 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room, 3 Single Beds

Triple Room, 3 Single Beds

Triple Room, 3 Single Beds

  • Sleeps 3
  • 3 Twin Beds

View all photos for Executive Apartment, 1 Double Bed

Executive Apartment, 1 Double Bed

Executive Apartment, 1 Double Bed

  • 49.6 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Studio, 2 Single Beds

Studio, 2 Single Beds

Studio, 2 Single Beds

  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area

Apartment, 2 Bedrooms

  • 85 sq m
  • City view
  • Sleeps 5
  • 4 Twin Beds

View all photos for Apartment, 2 Single Beds

Apartment, 2 Single Beds | Living area

Apartment, 2 Single Beds

  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

  • 42 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds

Similar properties

Room

a&o Antwerpen Centraal

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
3.6 out of 5, Good, (1003)
The price is €75
for 1 room
includes taxes & fees
8 Mar - 9 Mar
a&o Antwerpen Centraal

About this property

City Apartments Antwerp

Hotel in Antwerp, near Museum Aan de Stroom
Self parking, concierge services, and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance, and multilingual staff assistance are onsite. Weekly housekeeping is available.
City Apartments Antwerp offers 29 accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations have separate sitting areas and include desks. Accommodations at this 3-star hotel have kitchenettes with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided weekly.

During your stay at City Apartments Antwerp, you're just a quick walk from Antwerp Zoo. Features include free WiFi in public areas, plus concierge services and laundry facilities.
  • Free WiFi
  • Self parking available for a fee
  • Amenities include laundry facilities, a multilingual staff, and an elevator
  • Just a 3-minute drive from Museum Aan de Stroom and a few minutes from Red Star Line Museum
  • Cats and dogs welcome for a fee
As a guest of City Apartments Antwerp, you'll find a vending machine, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. City Apartments Antwerp also features concierge services, laundry facilities, and express check-out. For a fee, parking is available.

This 3-star Antwerp hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily.

Languages

Dutch, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 15 per night)

Family friendly

  • Kitchenette
  • Laundry facilities
  • Microwave
  • Fridge
  • Separate dining area

Conveniences

  • Lift
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Electric kettle
  • Kitchenette
  • Microwave
  • Fridge

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9 PM
Early check-in subject to availability
Early check-in fee: EUR 25
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: EUR 25
Express check-out available

Special check-in instructions

The front desk is open Monday - Sunday (9:00 AM - 10 AM) and Monday - Sunday (3:00 PM - 6:00 PM)
The front desk hours vary at this property
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property offers express check-in for guests arriving after 4 PM on Saturdays and after 3 PM on Sundays.
Reception hours are 8-10 AM and 4-8 PM Monday-Friday and 9:30 AM-11 PM Saturday. Guests arriving outside of these hours should contact the office.
Reception hours are 8-10 AM and 4-8 PM Monday-Friday and 9:30 AM-11 PM Saturday. Guests arriving outside of these hours should contact the office in advance.

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 33 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 23.0 per night.
  • Cribs (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.97 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 15 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 25 (subject to availability)
  • Late check-out fee: EUR 25 (subject to availability)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 23.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Sunday: 9:00 AM - 10 AM
The hours at this property's front desk vary. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

City Antwerp
City Apartments Antwerp
City Apartments Antwerp Apartment
City s Antwerp
City Apartments Antwerp Hotel
City Apartments Antwerp Antwerp
City Apartments Antwerp Hotel Antwerp

City Apartments Antwerp Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 24 out of 132 reviews
Rating 8 - Good. 48 out of 132 reviews
Rating 6 - Okay. 35 out of 132 reviews
Rating 4 - Poor. 11 out of 132 reviews
Rating 2 - Terrible. 14 out of 132 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Peppi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price-quality ratio. The building is a little bit dated, but the rooms have lots of space and good kitchen facilities. Friendly staff and close enough to walk to the city center.
Stayed 1 night in Mar 2024

8/10 Good

Amanda

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
You get what you pay for here. Good location just a few blocks from the central station but the room was quite dirty and the oven didn’t work. Some other guests on our floor had a loud fight at 1am and then a small party the next night.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Could have been much nicer, but Antwerp is great
One flat was ok but hot and noisy and with flying biting things. The other wasn’t clean with the fridge full of someone else’s old food, the smoke detector was missing, as was the oven!!! There was a 2 pan induction hob and only one pan that worked with it! It was also hot and dirty. The lady on reception (staffed for a couple of hours in the middle of the day). Was nice and tried to be helpful, but hadn’t saucepans that worked (or an oven) to offer us, then the lift broke! The vending machine was empty, and there was no way of using the laundry. We couldn’t find it, or a person to tell us or sell us tokens Antwerp however is great and well worth staying in
Stayed 4 nights in Aug 2022

10/10 Excellent

Sim Fong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location, room is large, walkable distant to spot locations.
Stayed 3 nights in Jul 2022

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good and confort stay
The checkin and checkout is very fast and they have a good communication channel. The apartment is bigger than we expected and charming. The beds are also good and confortable.
Stayed 2 nights in May 2022

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Building looks a bit grotty on the outside. Inside is clean. Room spacious. There are things wrong if you want to be picky but overall good. Location excellent too.
Stayed 9 nights in Aug 2019

4/10 Poor

Abdulhamid

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad
This hotel/spartment is very bad. Check-in is only from 4pm. We arrived 30 minutes earlier but we had to wait on the street because the door was looked. The receptionist came late eventhough he was just on the other side of the street. The rooms are dirty. We arrived and saw the bed uncleaned. As if somebody just woke up. We had to change the room. there is no aircondition. It was hot when we were there and could not sleep. They offer cleaning only once a week. I do not recommend this hotel to anybody.
Stayed 3 nights in Aug 2019

8/10 Good

Ankur

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

2/10 Terrible

Marlon

Disliked: Cleanliness, property conditions & facilities
Avoid
Cheap and basic but no A/C
Stayed 1 night in Jul 2019

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personal hell
Got to the apartment at ~11pm. Door was locked and no one around. Scary part of town at night especially for a solo, female traveller. Did not receive an email re:instructions how to get in after hours. Called the number, no answer. Had to last minute book a much more expensive hotel. Called hotels.com and was offered no useful feedback or offer of a refund. If you are not able to check into a hotel after certain hours DO NOT HAVE IT AVAILABLE on your site to book, if the booking is being made after the hours. Very scary, expensive and awful experience. May never use service again.
Stayed 1 night in May 2019

10/10 Excellent

U.u

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Good
Stayed 3 nights in Feb 2019

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Bed bugs, stay away!!
I checked into City Apartments Antwerp for the Tomorrowland Festival. I was staying there from Friday until Monday. Had a easy check in with the receipton man who was kind and welcoming. Once I got back from the festival on Friday night I stayed here and woke up the next morning with bites all over my body. I thought it could of possibly been a mosquito or something like that but after inspection of the bed I witnessed bed bugs crawling all over the place. I even seen one crawling across the pillow an sheets. City Apartments Antwerp was very understanding about this as I requested a refund and they have granted it to me. But it seems like this has been an ongoing issue as there has been reviews about bed bugs dating back to 2016 so I don’t think this has been dealt with appropriately.
Stayed 3 nights in Jul 2018

10/10 Excellent

Suci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The receptionist is really helpful
Stayed 1 night in Jul 2018

2/10 Terrible

Andrew, sheffield

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not what it looks like on the pictures
We had such a bad experience that we ended up payzing for another hotel. The pictures on Expedia are a complete misrepresentation of these apartments.
Stayed 2 nights in Mar 2018

6/10 Okay

Uli, Honolulu

Liked: Staff & service
Aged
Room was clean but someone had urinated into the toilet without flushing. Rooms are very large which is a big plus, and the location is fairly central. However, the place is in urgent need of renovation.
Stayed 4 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for families!
We had a good stay in this apartment, very recommended!
Stayed 1 night in Jun 2017

8/10 Good

Emil

Liked: Staff & service, property conditions & facilities, room comfort
Very comfortable studio. The street was loud early in the morning. Limited WiFi capacity, there can be some problems in the evening.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will return
We had stayed in other B Housing apartments before in Antwerp and found them spacious and comfortable. This one was a littlle closer to our business meeting and we found it just as good so we will book again.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Worst Stay Ever
The apartment was dirty. Someone else's hair was all over the apartment. It didn't appear it was fully cleaned prior to our arrival. Also, there was food caked on the provided utensils and cookware. Also, the walls were very thin and you could hear everything being said and done in the other apartments on the floor and sometimes from above. The apartment was in need of an upgrade. Not worth the money.

10/10 Excellent

Rasma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment.
I really liked apartment. As we arrived late (out of check in hours), we were left with envelope with all information regards check in/ out, wi fi, parking. Had no problem with that. Apartment was amazing - big, loads of space, good wi fi. Kitchen - so could make our breakfasts and keep beer in the fridge :) Walk-able to city center. The only down side was area - I didn`t fell safe.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Good value for cheap self-catering
Room a good size, and basic but adequate cooking facilities. Quite noisy, as other guests seem to come and go at all times of the night. About 20 minute walk from Grote Markt

6/10 Okay

Mary, South Korea

Liked: Cleanliness
Sample cook some food
We have stayed 2 days. It's okay for family. The hotel facilities need improving. Hotel is near city town.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
It was nice to stay in such a good place, provided accommodation was nice, clean and big, I would say that it worth every penny.

4/10 Poor

Shannon , b

Disliked: Property conditions & facilities, room comfort
Nice hotel close to diamond district
You will need to bring things with you that your not expecting such as tea towels and extra empty bags for dirty washing. There is a laundry mat down the road which is good for washing your clothes. The area is ok a bit different but ok. Watch out for the parking attendance. Lol