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Arass Hotel & Business Flats

3.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Arass Hotel & Business Flats

Reception
Family Apartment
Superior Duplex, 3 Single Beds (Duplex)
Superior Duplex (Duplex) | Private kitchen
In-room dining

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking available
  • Breakfast available
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
Plantin En Moretuslei 111, Antwerp, 2018
  • Antwerp Zoo
    9 min walk
  • Le Royal
    3 min walk
  • Antwerp (ZWE-Antwerp Central Train Station)
    13 min walk
  • Antwerp (ANR-Antwerp Intl.)
    13 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Duplex (Duplex)

In-room dining

Superior Duplex (Duplex)

  • 55 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Apartment, Terrace (Penthouse)

Apartment, Terrace (Penthouse) | Living room

Apartment, Terrace (Penthouse)

  • 70 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio

1 bedroom, premium bedding, individually decorated, desk

Studio

  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Superior Duplex, 3 Single Beds (Duplex)

Superior Duplex, 3 Single Beds (Duplex)

Superior Duplex, 3 Single Beds (Duplex)

  • 55 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Duplex

Standard Duplex

Standard Duplex

  • 55 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

1 bedroom, premium bedding, individually decorated, desk

Standard Room

  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Deluxe Apartment

Deluxe Apartment | In-room dining

Deluxe Apartment

  • 90 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Apartment

Family Apartment

Family Apartment

  • 120 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed OR 1 Queen Bed and 2 Twin Beds

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About this property

Arass Hotel & Business Flats

Hotel connected to the convention center in Zurenborg
Along with self parking, this smoke-free hotel has concierge services and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a front-desk safe, and multilingual staff are onsite. Weekly housekeeping is available.
Arass Hotel & Business Flats offers 104 air-conditioned accommodations with coffee/tea makers and hair dryers. These individually decorated accommodations have separate sitting areas and include desks. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is offered weekly and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.
Our customers tell us they enjoy the overall property condition at Arass Hotel & Business Flats. During your stay, you'll be connected to the convention center, and just a quick walk from Ring Road. You'll find features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi in some public areas
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Within a 10-minute walk of Ring Road and Vestar
Arass Hotel & Business Flats offers its guests a vending machine, multilingual staff, and concierge services. WiFi is free in public spaces. The business-friendly Arass Hotel & Business Flats also features laundry facilities, dry cleaning/laundry services, and a front-desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Antwerp hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

Languages

Dutch, English, French, German

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 16 per night)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 14 per person

Family friendly

  • Laundry facilities
  • Separate living room
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • Concierge services
  • Dry-cleaning service
  • Front desk (limited hours)
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Individually decorated
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

The property charges EUR 250 for credit card payments
The front desk is open daily from 8 AM - 5:30 PM
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Access code, front desk (limited hours), private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 250.00 per accommodation, per stay
  • A tax is imposed by the city: EUR 2.97 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Self parking fee: EUR 16 per night
  • Late check-out fee: EUR 30 (subject to availability)
  • Credit card charges are subject to a surcharge of EUR 250

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
The front desk at this property is open daily from 8 AM - 5:30 PM.
This property doesn't offer after-hours check-in. Guests will receive an email 24 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Arass Business Flats
Arass Business Flats Antwerp
Arass Business Flats Hotel
Arass Business Flats Hotel Antwerp
Arass Business Flats
Arass & Business Flats Antwerp
Arass Hotel & Business Flats Hotel
Arass Hotel & Business Flats Antwerp
Arass Hotel & Business Flats Hotel Antwerp

Arass Hotel & Business Flats Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 21 out of 66 reviews" "
Rating 8 - Good. 30 out of 66 reviews" "
Rating 6 - Okay. 9 out of 66 reviews" "
Rating 4 - Poor. 4 out of 66 reviews" "
Rating 2 - Terrible. 2 out of 66 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mitch

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great, would stay again
Stayed 5 nights in Jun 2024

6/10 Okay

James

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
The apartment itself, on two levels, was lovely, and quite comfortable. The location of the property was great, just 15 mins from the station. But the room was noisy, in terms of hearing the banging about of other apartment users. There were dead bugs squashed against ceilings and walls. The heating didn't work. On the third day, the WiFi stopped working. I wouldn't recommend this place.
Stayed 3 nights in Oct 2023

10/10 Excellent

Felix

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

6/10 Okay

G

Travelled with group
Disliked: Room comfort
Stayed 4 nights in Jul 2023

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Second time at Arass! Starting to feel like a second home. Great service overall!
Stayed 11 nights in Jun 2023

8/10 Good

Marisa

Travelled with partner
Liked: Property conditions & facilities
The check-in took too long, as the reception was unmanned and we waited for a little while until someone came out to greet us and check us in. We were given an upgrade to a big flat and that was a nice surprise. The flat had a note asking us to clean the kitchen before we left to avoid being charged for cleaning. I find that excessive. This is a hotel after all and it is expected for room maids to clean after you when you check out.
Stayed 1 night in Jul 2023

6/10 Okay

Paul

Travelled with partner
Disliked: Amenities
Kitchen was disappointing and room was very noisy due to street and apartment above.
Stayed 3 nights in May 2023

8/10 Good

Lynn

Liked: Room comfort
It would be better if hotels provided recycling bins for paper and plastic recycling.
Stayed 3 nights in Feb 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Front Desk Staff; Comfortable Apartment
The front desk staff were exceptional. I am sorry that I did not get all of their names, but I do remember Winston very well, a kind and friendly soul. Their thoughtfulness and kindness went a long way towards making my stay memorable. In addition, the room (actually, apartment with kitchenette) to which I was assigned was roomy, bright, comfortable and clean. The neighborhood was convenient and I have nothing to suggest in the way of improvement. The online photos were representative of the apartment in which I stayed.
Stayed 2 nights in Jun 2022

6/10 Okay

Maryann

Travelled with family
Disliked: Amenities, property conditions & facilities
My room had a bad isolation window, we heard all the streets at the morning, the concierge was So welcoming and happier
Stayed 1 night in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2022

8/10 Good

Caitlin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was very nice, staff was kind and very helpful. The area around is pretty much walking distance which is great. The only flaw I'd say is that the walls are thin so noisy with neighbors.
Stayed 5 nights in Jan 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Reception was very good, called on the day of check in to check my arrival time, as the reception closed early they WhatsApp’s me a video to help find my key :) The room was great value for money
Stayed 2 nights in Aug 2021

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Bit weird. The bed is comfy, room big and all is clean. Very outdated and despite telling them I would arrive late (around 10.30pm) I got asked ‘why so late’ when I arrived. Isn’t this what happens at a hotel?
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very big and calm, one thing that I didn't like was that I could hear noise from my next neighbour room
Stayed 2 nights in Oct 2020

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Overall was ok, just they charge parking regardless of usage or or without your authorization, you need make sure to get the money back for it... Smell of cigarette smoke im the room and sharp urine smell in the lavatory when I told them by email the response that I got was: "our cleaning team doesn't smell it"
Stayed 1 night in Jan 2019

10/10 Excellent

Robert, Laguna Beach, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Nice place.
Great little appartment for the price.great location, very convenient. Super helpfull staff.
Stayed 7 nights in May 2018

10/10 Excellent

Sheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
would stay again
the wifi is a bit slow, the signal is not very good, but overall it's a very comfortable stay the staff is very helpful and friendly.

10/10 Excellent

R., EU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable aparthotel especially for longer stay
Arass Business Aparthotel is conveniently located a few kilometers from the Antwerp city center, with the easy access to E19 motorway. It has an ample covered car parking in the inner yard (at the extra fee), entrance from the main street, very easy to park and get in and out. Hotel building is old, but it seems recently refurbished. Very attentive and responsive reception staff (however, limited working hours: 8:00-17:30, outside these hours the entrance is with the code for the self check-in and the electronic card). We stayed in the Penthouse apartment, which is very bright and spacious, featuring up to ceiling windows and large terrace. Apartment consists of the bedroom and living-room with the separate kitchen corner. Good soundproofing, since we haven't heard any noise. Apartment is simply decorated (slightly lacking of the modern style), but is cozy, warm, clean and equipped with all necessary facilities for the comfortable stay. It has the individually adjustable heating, two air-conditioning units in both rooms, two flat-screen TVs, comfortable bed with good quality bedding, including extra pillows. Good shower with the normal water pressure. Excellent WI-FI. There is a big Supermarket Delhaize in the front of the hotel, where we found everything we needed and even more. Overall, it's a comfortable aparthotel, especially suitable for a longer stay.
Stayed 4 nights in Jan 2018

6/10 Okay

yossi, toronto canada

Liked: Staff & service
The hotel was excellent for me because it was as close to what I needed The disadvantage was there. The air conditioning system is not under your control So when I wanted to cold it did not work Because the managers there are determining how cold you will be in the room. And this is not normal in a regular hotel
Stayed 2 nights in Oct 2017

8/10 Good

Peter, co Durham

Liked: Cleanliness
Aparthotel near Centraal Station
Spacious room with kitchen on 6th floor with view of city. Kitchen rather sparsely equipped, maid service erratic.Check in after 5.30 is by a machine, time consuming after a long journey but worked Ok. Ring them if you know you will arrive late, they will send you instructions.Parking is on site & fine. 10 minutes walk to station, tram nearby. Easy to find from Ring road.
Stayed 5 nights in Jul 2017

8/10 Good

Tanya, Mitcham, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The room was lovely with plenty of space for us. The stairs were quite scary tho with no banister on side away from wall. Having the toilet downstairs and bathroom upstairs was not a good use of the space. It's about a good 10-15 min walk to closest entrance to station then another 5 mins walking to other end where all the trains go from. We did not have the hotel breakfast as having a kitchenette meant we could do breakfast on our schedule from supermarket across the road.