6/10 Okay
Daniel
Travelled with partner
13 Jan 2025
Disliked: Staff & service
We stayed 4 nights. More disappointed than happy. Bathroom was very small with no counter space for toiletries. I have never stayed at a hotel where if you want clean towels the next day you have to collect your dirty towels and put them outside the door. Cleaning of room was only done if requested and must be made by noon. Room was incredibly hot. Outside temp was in the 20’s at night but even with room temp set at 60 it was far too warm. Could not set it below 58. On the third night neither of our key cards worked and another guest was at desk with the same issue. Clerk suggested card was too close to our phones. Mine was in my wallet, husband had his in a separate pocket.
On the last morning we requested a 5am wake-up call. Received a 4am wake-up call.
Daniel
Stayed 4 nights in Jan 2025