Serendipity Boutique Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
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January 2025

Photo gallery for Serendipity Boutique Hotel

Fountain
Exterior
Courtyard
Interior
King Suite

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Hot tub
  • Pet-friendly
  • Parking included
  • Spa
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
3a Avenida Norte No.16, Antigua Guatemala, Sacatepequez, 3001
  • La Merced Church
    3 min walk
  • Quesos y Vino
    2 min walk
  • Javier BRT Station
    31 min drive
  • Guatemala City (GUA-La Aurora Intl.)
    65 min drive

Room options

Standard Queen Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Suite

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room

  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

Similar properties

About this property

Serendipity Boutique Hotel

Adults-only Antigua Guatemala bed & breakfast in Historic Center with a full-service spa
A full-service spa, a rooftop terrace, and a spa tub are available at this bed & breakfast. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Serendipity Boutique Hotel offers 4 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Antigua Guatemala bed & breakfast provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the bed & breakfast include a spa tub.
Guests can indulge in a pampering treatment at the bed & breakfast's full-service spa. Services include manicures and pedicures. The spa is open daily.
During your stay at Serendipity Boutique Hotel, you're just a quick walk from Central Park. Free WiFi in public areas, free self parking, and a full-service spa are available.
  • Free WiFi
  • Free self parking
  • Treat yourself to manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Las Capuchinas Convent and 3 minutes by foot from La Merced Church
  • Airport shuttle service available for a fee
  • Pets welcome for free
Serendipity Boutique Hotel offers its guests a full-service spa and a spa tub. WiFi is free in public spaces. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Serendipity Boutique Hotel. The bed & breakfast can provide concierge services and wedding services. Self parking is free.

Smoking is allowed in designated areas at this 4-star Antigua Guatemala bed & breakfast.

Room service (during limited hours) is available.

Languages

English, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Return airport shuttle (surcharge)
  • Local area shuttle

Food and drink

  • Room service available

Things to do

  • Full-service spa
  • A hot tub

Conveniences

  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Manicures and pedicures
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Cookware/dishes/utensils
  • Minibar

More

  • Iron/ironing board
  • Laundry detergent
  • Local maps
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

Serendipity Boutique Hotel La Antigua Guatemala
Serendipity Boutique La Antigua Guatemala
Serendipity Boutique Hotel Antigua Guatemala
Serendipity Boutique Antigua Guatemala
Serendipity Antigua Guatemala
Serendipity Antigua Guatemala
Serendipity Boutique Hotel Bed & breakfast
Serendipity Boutique Hotel Antigua Guatemala
Serendipity Boutique Hotel Bed & breakfast Antigua Guatemala

Serendipity Boutique Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 57 out of 63 reviews" "
Rating 8 - Good. 4 out of 63 reviews" "
Rating 6 - Okay. 1 out of 63 reviews" "
Rating 4 - Poor. 1 out of 63 reviews" "
Rating 2 - Terrible. 0 out of 63 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Evelyn was great at reception. She guided me throughout Antigua and arranged a great driver to Atitlan. The ladies make beautiful breakfasts. The room was beautiful and clean. The know me as Vivien there! Thank you all!
Stayed 2 nights in Dec 2019

4/10 Poor

concerned, Los Angeles, CA

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I am surprise how did property gets high ratings.The owner seems to not care for guests and instead manages this place poorly. All staff members seemed to be worried and concerned about losing their job and provide the minimum amenities to guest. We checked in at 3pm and spent few hours in the room trying to rest fron our trip. However, the drapes have no blackout and the doors were poory frabicated locally allowing all sound to travel inside the room. Good luck trying to rest or to sleep after 6am. We went out for dinner and when we got back all lights were off in a ridiculous effort to save energy, creating a hazard for guest. I understand climate change and trying to conserve energy, but this is ridiculous. The worst was yet to happen. A guest had a giant dog - regardless that NO PETS ARE ALLOWED is stated on Expedia. My wife is allergic to dogs and got extremely sick. When i contact the owner, she refuse to provide a refund and i had ro contact Expedia to cancel my second night. PLEASE NOTE THAT I PAID $150 A NIGHT FOR WHAT WAS SUPPOSED TO BE A SUITE. Please do yourself a favor and stay away from this property.
Stayed 2 nights in Nov 2019

10/10 Excellent

Ewa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique hotel.
Great hotel in the centre. We had a suite which was beautiful. Staff were lovely and breakfast was great! Very clean and comfortable.
Entry to hotel
Outside our suite having breakfast
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, quiet, great jacuzzi on the roof deck. Great breakfast too.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente beautiful place. It rocks. Giives a sense of the home away from home. Cozy. Romantic.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
exceptional stay
This place is so amazing! The customer service was exceptional! We thoroughly enjoyed our stay in Antigua. The space is central to all touristy sites but on a quiet and serene block.
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

10/10 Excellent

Ilissa, St. Louis, Missouri, USA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, new very clean, very stylish and aesthetically pleasing. Staff is wonderful, extremely helpful with suggestions of things to do and restaurants. Eager to make reservations and bookings. Excellent breakfast.
Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop views were beautiful. Breakfast was tasty.
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Charming place with friendly staff. We loved the breakfast and location of the hotel. Especially liked the gorgeous view from the roof garden.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice botique hotel in great location
Great experience. The jacuzzi on the rooftop is spectacular!
Stayed 3 nights in Oct 2018

10/10 Excellent

Mrs.K, Antigua, Guatemala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very nice hotel, close to everything! The staff was very friendly.
Stayed 1 night in Oct 2018

8/10 Good

Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel is very cozy, beautifully decorated, and the rooms are very comfortable.
Stayed 2 nights in Oct 2018

10/10 Excellent

Indira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Antigua, charming, confortable and cute!
This was an amazing experience. The host is amazing, she is very welcoming. The rooms and décor of this place is very comfortable, clean and charming. I loved it!
Stayed 3 nights in Jun 2018

10/10 Excellent

Joselyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing property located strategically near all the nice corners of the city. The room was excellent for a couple, romantic ambiance with a view to a yard with a fountain.
Stayed 1 night in May 2018

10/10 Excellent

Raffaele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and staff
Love the attention to detail at this boutique hotel. Very friendly staff. Hotel in perfect location for exploring Antigua.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Jean-Marc Vico, MI - USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay in Antigua
Really great experience, I will go back without any hesitation. The owner is very friendly and listening. The hotel is gorgeous, the roof terrasse with jacuzzi a must with a great view on the roofs of Antigua. The suit (6 nights spend in Mar 2018) very comfortable. Location is very downtown. Full recommandation of this hotel.
Stayed 6 nights in Mar 2018

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean place, great service
Stayed 1 night in Feb 2018

10/10 Excellent

ARTURO, GUATEMALA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOTEL VERY WELL LOCATED NEAR EVERYTHING
YOU CAN GO WALKING TO MANY PLACES AS RESTAURANTS, THE CATHEDRAL, CHURCH OF LA MERCED, AS WELL AS RESTAURANTS.
Stayed 2 nights in Feb 2018