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Palacio de Doña Leonor

3.5 star property

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December 2024
January 2025

Photo gallery for Palacio de Doña Leonor

Interior entrance
Exterior
Point of interest
Standard Room, 2 Double Beds | View from room
Interior detail

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Pet-friendly
  • Breakfast available
  • Room service

Explore the area

Map
4ta. calle Oriente # 8, Antigua Guatemala, Sacatepequez, 3001
  • Central Park
    1 min walk
  • Tartines
    1 min walk
  • Javier BRT Station
    30 min drive
  • Guatemala City (GUA-La Aurora Intl.)
    66 min drive

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds | Living area

Junior Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Master Suite, 1 King Bed

Master Suite, 1 King Bed

Master Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Palacio de Doña Leonor

Colonial Antigua Guatemala hotel in Historic Center with a 24-hour business center
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, valet parking, and coffee/tea in a common area.
Palacio de Doña Leonor offers 13 accommodations with safes and complimentary bottled water. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Antigua Guatemala hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Palacio de Doña Leonor, you're just a quick walk from Central Park. Free WiFi in public areas, an outdoor pool, and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Steps from Central Park and Choco Museum
  • Airport and local-area shuttle service available for a fee
  • Pets welcome for free
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and a meeting room are available.

WiFi is free in public spaces. An outdoor pool, a terrace, and multilingual staff are also featured at the boutique Palacio de Doña Leonor. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available.

This 3.5-star Antigua Guatemala hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11 AM.
Restaurante - This fine-dining restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 10 per day; includes in/out privileges)
  • Valet parking on site (USD 10 per stay; includes in/out privileges)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–11 AM: USD 12.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Restaurante

Things to do

  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Separate living room

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • A meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:30 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12.00 per person
  • Airport shuttle fee: USD 22 per person (one way)
  • Self parking fee: USD 10 per day (in/out privileges)
  • Valet parking fee: USD 10 per stay (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Palacio de Doña Leonor offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 6:30 AM - 11 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 6:30 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Palacio de Doña Leonor
Palacio de Doña Leonor Antigua Guatemala
Palacio de Doña Leonor Hotel
Palacio de Doña Leonor Hotel Antigua Guatemala
Palacio Doña Leonor Hotel Antigua Guatemala
Palacio Doña Leonor Hotel
Palacio Doña Leonor Antigua Guatemala
Palacio Doña Leonor
Palacio Doña Leonor Antigua G
Palacio de Doña Leonor Hotel
Palacio de Doña Leonor Antigua Guatemala
Palacio de Doña Leonor Hotel Antigua Guatemala

Palacio de Doña Leonor Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 52 out of 85 reviews" "
Rating 8 - Good. 25 out of 85 reviews" "
Rating 6 - Okay. 2 out of 85 reviews" "
Rating 4 - Poor. 3 out of 85 reviews" "
Rating 2 - Terrible. 3 out of 85 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

James, NYC

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Authentic colonial hotel, comfortable large rooms with balconies to view the amazing volcanoes. The staff really accommodating and friendly. Great location.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The character of the property was amazing. The location was top notch. Service was great.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful colonial mansion . Exceptional rooms. Excellent service.
Stayed 1 night in Dec 2019

10/10 Excellent

Sabrina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
JUST AWESOME !! Clean friendly lovely views the best ever
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019

10/10 Excellent

JZ, Australia

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful authentic property Would come back and recommend
Stayed 2 nights in Sep 2019

4/10 Poor

Dr. Rudy

Liked: Cleanliness, staff & service
Disliked: Room comfort
disapointing! can not trust the reservation
Service very friendly. No coffee in room. Did not get the room I reserved. Got a room with no balcony or view and was stuffy. Can not trust that they will give you the room you sererve and pay for. I reserved a room with a balcony facing the street and got oneI could not open the one window because could be seen from front desk.
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Bathrooms and details in the rooms. Pool was small and warm. Would stay again. Wished there was a sauna!!!!
Stayed 1 night in Aug 2019

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitivamente regreso
Muy buen servicio, atención a los detalles y elegante.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely place, an oasis in the middle of town.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel at an even more amazing location. Check in staff was excellent. Couldn’t of asked for a better stay. Will be back here 100%.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The architecture is just breathtaking, you feel as if you were living in a palace in the XVI century (which actually is). The building was built for the daughter of Don Pedro de Alvarado, Guatemala’s conquistador and founder of Antigua Guatemala. As such, there might be a couple of amenities in modern hotels that this one is lacking, but overall this is an experience to be lived. Since the balconies face a busy, central street, the doors seal completely and it might get too hot or too cold at night. But the beds and pillows are uber comfortable. Bathroom is small with more than enough towels and toiletries and good water pressure. The staff is very accommodating and nice. They do have a topnotch bar and the Moscow Mules should be tried. They don’t have their own parking lot, so if you’re driving it might be a bit of a hassle to find a parking lot close by, I’d advice to coordinate in advance with the hotel. Make sure to take pictures of the garden as well. Beautiful!
Stayed 1 night in May 2019

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
No parking room is at the lobby cero disposition to change very negative people
Stayed 2 nights in Apr 2019

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2019

10/10 Excellent

Clive a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis in Antigua.
Fabulous historic oasis in center of Antigua. The courtyard is a treasure , the rooms lovely and the staff very friendly and helpful.
Stayed 3 nights in Feb 2019

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
X mas vacation
Amazing place and the hotel to visit. We loved it so much and plan to go back next year. One minor thing is that the room is not equipped with a coffee maker nor a refreezerator.
Stayed 4 nights in Dec 2018

8/10 Good

Carlos

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Incredible location, within a few minutes of everything. Mostly friendly staff, indifferent service at the restaurant. What I really didn't like was the bed, hard as a rock! At least a soft topper if not a mattress change altogether is required.
Stayed 2 nights in Dec 2018

10/10 Excellent

Nadir, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is one of the few historic colonial homes that remains intact. Most the other ones are cut up into hostels and cheap restaurants. Stepping into the palacio is like stepping back into the 16th century. It has one of Antigua’s most beautiful gardens. The hallways are grand and well decorated with antiques and comfortable sofas. I stayed in the largest room in the hotel, the King Suite. It was a room fit for a king. Huge king sized canopy bed, beautiful sitting area, large wood burning fireplace (with lots of firewood) and two massive windows which opened onto the street below and offered incredible views of all the volcanoes. The restaurant service was excellent as was the food. I highly recommend this hotel. It is definitely worth every penny.
Stayed 4 nights in Aug 2018

10/10 Excellent

Philip

Gorgeous centrally-located hotel
This hotel is beautiful and I can't think of a better location in Antigua. Everything in the hotel is very historic and the inner courtyard is beautiful. I was in a room with 2 twin beds even though I booked a room with a king. The front desk offered to move me to one of the available King rooms but they actually weren't as nice so I stayed in the one they gave me. The wifi is a bit weak in the rooms on the 2nd floor but still functional.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful antique building and old-world furniture. A little loud if you have a room overlooking the street.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous historic oasis in Antigua
We loved everything about this hotel, from the location a block from the plaza and the history of the converted Spanish colonial mansion to the serene courtyard, excellent service and portraits hanging in the rooms. Having walked around Antigua and poked our heads into a number of hotels, I have to think Palacio de Doña Leonor is wildly underrated, as I didn't see anywhere I'd rather have stayed. Although we're consummate explorers, we chose to stay in the hotel for drinks several times just to enjoy the space.
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful historic property. Quiet oasis in the middle of the bustling city. Stayed in the Dona Luisa is spacious and charming. The hotel staff provided exceptional service. I will return.
Stayed 2 nights in Jul 2018

4/10 Poor

Thelma

Liked: Cleanliness
Disliked: Room comfort
Bad room
We recieved a room with two beds after reserving one king sized... we were moved to a king sized bedroom without a window and with air condition. They said they didn't have any other room available but upon checking in hotels.com there were 3 more rooms available... the lady just didn't care to do the change and blamed the system. We received free breakfast for the inconvenience. The morning after we had the noise of breakfast right out our door...see pic. Very loud! We couldn't sleep in!
Stayed 1 night in Sep 2017