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Hotel Convento Santa Catalina

3.5 star property
VIP Access

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Photo gallery for Hotel Convento Santa Catalina

Front of property
Deluxe Double Room, Garden View, Courtyard Area
Hallway
Courtyard
Fountain

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Pet-friendly
  • Breakfast available
  • 24/7 front desk
  • Room service

Explore the area

Map
5ta. Avenida Norte No. 28, Antigua Guatemala, Sacatepequez, 3001
  • Santa Catalina Arch
    ‪1 min walk‬
  • La Merced Church
    ‪2 min walk‬
  • Central Park
    ‪3 min walk‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪74 min drive‬
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Room options

View all photos for Deluxe Triple Room, Garden View, Courtyard Area

Deluxe Triple Room, Garden View, Courtyard Area

Deluxe Triple Room, Garden View, Courtyard Area

  • 30 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed OR 2 Double Beds

View all photos for Deluxe Single Room, Garden View, Courtyard Area

Deluxe Single Room, Garden View, Courtyard Area

Deluxe Single Room, Garden View, Courtyard Area

  • 25 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Double Room, Garden View, Courtyard Area

Deluxe Double Room, Garden View, Courtyard Area

Deluxe Double Room, Garden View, Courtyard Area

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Queen Bed

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About this property

Hotel Convento Santa Catalina

Colonial Antigua Guatemala inn in Historic Center with spa services
A restaurant, a bar/lounge, and a snack bar/deli are available at this inn. WiFi in public areas is free. Other amenities include a coffee shop/cafe, spa services, and a microwave in a common area. Change of towels is available on request.
Hotel Convento Santa Catalina offers 25 accommodations with minibars and laptop-compatible safes. These individually decorated and furnished accommodations have separate sitting areas. Tempur-Pedic beds feature premium bedding. 32-inch LED televisions come with premium cable channels and first-run movies. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and ceiling fans. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.
Our customers tell us they can't get enough of the helpful staff at Hotel Convento Santa Catalina. During your stay, you're just a quick walk from Central Park. Free WiFi in public areas, a restaurant, and a bar are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy international cuisine and garden views while dining at Del Arco
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a playground
  • Just a 3-minute walk from Central Park and 6 minutes by foot from Antigua Guatemala Cathedral
  • Airport, shopping center, and beach shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

WiFi is free in public spaces. Event space at this inn measures 398 square feet (37 square meters) and includes conference space. Spa services, a terrace, and barbecue grills are also featured at the business-friendly Hotel Convento Santa Catalina. An area shuttle within 1 kilometers and an airport shuttle (available 24 hours) are available for a fee. A complete renovation of Hotel Convento Santa Catalina was completed in September 2021.

Smoking is allowed in designated areas at this Colonial Antigua Guatemala inn.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11 AM.
Del Arco - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking for USD 10 per night; booking required
  • Street parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge) up to 1 kilometres
  • Beach shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–11 AM: USD 7 for adults and USD 6 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Del Arco

Things to do

  • Playground
  • Shopping
  • Spa services

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (398 square feet)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - sports
  • Massage - Swedish

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Area rugs in public areas
  • Area rugs in room
  • In-room accessibility
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair-accessible path of travel

More

  • Communal living room
  • Designated smoking areas
  • Renovated entire property – September 2021
  • Romance packages available
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Ceiling fan
  • Free cots/infant beds
  • Heating
  • Portable fan
  • Premium bedding
  • Tempur-Pedic bed

Bathroom

  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LED TV
  • TV channels
  • First-run films
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 15
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 6 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 7 for adults and USD 6 for children
  • Airport shuttle fee: USD 45 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: USD 10 per night (1969 ft away)
  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 15 (subject to availability)
  • Credit card charges are subject to a surcharge of 6 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Hotel Convento Santa Catalina offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the inn before arrival using the contact information on the booking confirmation.
  • One child 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Convento Santa Catalina Antigua Guatemala
Hotel Convento Santa Catalina
Convento Santa Catalina Antigua Guatemala
Convento Santa Catalina
Convento Santa Catalina Inn
Hotel Convento Santa Catalina Inn
Hotel Convento Santa Catalina Antigua Guatemala
Hotel Convento Santa Catalina Inn Antigua Guatemala

Hotel Convento Santa Catalina Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 149 out of 346 reviews
Rating 8 - Good. 93 out of 346 reviews
Rating 6 - Okay. 51 out of 346 reviews
Rating 4 - Poor. 29 out of 346 reviews
Rating 2 - Terrible. 24 out of 346 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Santiago, Fairfield

Travelled with partner, Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
this place has no parking lot, after cheking_in you need to walk outside the building and walk one block to access your room. the location is iconic and has beautiful gardens
Stayed 1 night in Nov 2024

8/10 Good

John David

Liked: Cleanliness, staff & service, property conditions & facilities
Place was nice but the bed mattress was old and somewhat uncomfortable. The help and waiter’s were very friendly and the restaurant was delicious.
Stayed 6 nights in Nov 2024

10/10 Excellent

Flavio Miche

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is really safe and really nice I recommend to anyone who wants to relax in Antigua.
Stayed 4 nights in Nov 2024

10/10 Excellent

John

Stayed 1 night in Oct 2024

10/10 Excellent

ELVIA, Pacific

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El unico pero que le pongo es el estacionamiento. Que se encuentra retirado del hotel. El cual hay q pagarlo aparte. Y otra cosa q me gustaria pudieran solucionar es el olor a humedad que tiene, fuera de eso. Exelente trato. Y atencion.
Stayed 1 night in Oct 2024

10/10 Excellent

Alma

Stayed 1 night in Oct 2024

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever
Church bell activated at a random times all the time. Room door in front of restaurant tables. To access your room need to walk through an open area so if it’s raining you get wet. People walking around the room all the time. Check out you have to wait until somebody checks the room if “everything is ok”
Stayed 1 night in Oct 2024

8/10 Good

HECTOR, NORCROSS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

4/10 Poor

Gabriel

Liked: Cleanliness, staff & service
The hotel itself is in a great location and it's pretty but they need to decide if they're better off as a restaurant or as a hotel. It was extremely noisy. My bedroom window was 1 meter away from a restaurant table so I heard noise breakfast, lunch, and dinner. There was no A/C but I couldn't open the window at all since it led directly to a table in the restaurant. Literally 1 meter away from the table. Hot water did not work at night and barely worked in the morning. The room itself was nice but if you want to rest as I did it's a bad option, very noisy, lack of privacy, and it gets hot since you cant open the window at all and there's no AC.
Stayed 2 nights in Oct 2024

10/10 Excellent

Christian

Stayed 1 night in Sep 2024

2/10 Terrible

Mario

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

CLARA EUGENIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

6/10 Okay

Cynthia

Liked: Staff & service
No AC, uncomfortable beds
Stayed 2 nights in Aug 2024

10/10 Excellent

Victor De

Liked: Cleanliness, staff & service
I have always like this hotel is the main attraction of Antigua Guatemala it needs some maintenance everything else awesome personal best.
Stayed 1 night in Sep 2024

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, spacious clean room, friendly staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Guillermo

Liked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Deborah Mejia De

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great! They provided entertainment daily and their restaurant was amazing. We will definitely visit this place again!
Stayed 1 night in Jul 2024

10/10 Excellent

gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

gustavo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quiet, everything it’s close enough to walk around.
Stayed 2 nights in May 2024

2/10 Terrible

Sandy

Disliked: Cleanliness
Stayed 6 nights in Jul 2024

2/10 Terrible

Miguel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was dirty, floors and especially the bathroom. The sink and shower were dirty. When we first arrived to the room, I saw something small crawling on the floors. I assume were bugs from the plants on the outside of the room. When I went to the bathroom, there was a roach with an egg in the shower. What I thought were insects crawling, were small roaches! It was after 12 midnight when we arrived back to the hotel, there was no one at the front desk at that time. I couldn’t sleep thinking they’ll crawl on the bed. I complained the following day and was told that it was exterminated three days ago. I won’t recommend this hotel to no one. Awful!!
Stayed 1 night in Jul 2024

10/10 Excellent

Karla

Stayed 3 nights in Jul 2024

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Cool place
Stayed 3 nights in Jul 2024