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Hotel Casa Rustica

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Casa Rustica

Terrace/patio
Mountain view
Lounge
Lobby sitting area
Standard Twin Room, 2 Single Beds | Shared kitchen

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast available
  • Pet-friendly
  • Spa
  • 24/7 front desk
  • Room service
  • Kitchen

Explore the area

Map
6th Ave Norte 8, Antigua Guatemala, Sacatepequez, 03001
  • Central Park
    3 min walk
  • Las Palmas
    1 min walk
  • Javier BRT Station
    31 min drive
  • Guatemala City (GUA-La Aurora Intl.)
    73 min drive

Room options

View all photos for Standard Triple Room, Private Bathroom

Standard Triple Room, Private Bathroom

Standard Triple Room, Private Bathroom

  • 15 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Comfort Triple Room, Private Bathroom

Comfort Triple Room, Private Bathroom

Comfort Triple Room, Private Bathroom

  • 18 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Standard Double Room, Shared Bathroom

Standard Double Room, Shared Bathroom

Standard Double Room, Shared Bathroom

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Comfort Double Room, Private Bathroom, Garden View

Comfort Double Room, Private Bathroom, Garden View

Comfort Double Room, Private Bathroom, Garden View

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Double Bed and 1 Twin Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

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About this property

Hotel Casa Rustica

Family-friendly Antigua Guatemala hotel in Historic Center with a rooftop terrace
Along with a restaurant, this hotel has a snack bar/deli and a rooftop terrace. WiFi in public areas is free. Additionally, coffee/tea in a common area, spa services, and a microwave in a common area are onsite. Change of towels is available on request.
Hotel Casa Rustica offers 14 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Televisions come with premium cable channels and first-run movies. Full-sized refrigerators/freezers and microwaves are provided.

This Antigua Guatemala hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include shared/communal kitchens and complimentary toiletries. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.
Our customers tell us they can't get enough of the helpful staff at Hotel Casa Rustica. During your stay, you're just a quick walk from Central Park. Enjoy features like free WiFi in public areas, plus a restaurant and a snack bar/deli. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Steps from Central Park and 12 minutes by foot from Casa Santo Domingo Museum
  • Airport, local-area, and shopping center shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 420 square feet (39 square meters) and includes conference space. An area shuttle within 1 kilometers and an airport shuttle (available 24 hours) are available for a fee. A rooftop terrace, spa services, and a library are also featured at the family-friendly Hotel Casa Rustica. A complete renovation of Hotel Casa Rustica was completed in May 2021.

Smoking is allowed in designated areas at this Colonial Antigua Guatemala hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 11:00 AM.
Hotel Casa Rustica has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Off-site parking for USD 9 per night; booking required
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge) up to 1 kilometres
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–11:00 AM: USD 7 for adults and USD 6 for children
  • 1 restaurant
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Billiards/pool table
  • Shopping
  • Spa services

Family friendly

  • Babysitting (surcharge)
  • Children's books
  • Children's toys
  • Full-sized fridge
  • Laundry facilities
  • Microwave
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Computer station
  • Conference space (420 square feet)
  • A meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Spa

  • Massage - deep-tissue

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible airport shuttle
  • Area rugs in public areas
  • Area rugs in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Communal living room
  • Designated smoking areas
  • Renovated entire property – May 2021
  • Shared microwave
  • Shared fridge
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Portable fan

Bathroom

  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 21-inch TV
  • TV channels
  • First-run films
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Microwave
  • Fridge
  • Shared kitchen access

More

  • Access via exterior corridors
  • Desk
  • Dryer
  • Free local calls
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Local maps
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 13
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 6 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 5 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 7 for adults and USD 6 for children
  • Airport shuttle fee: USD 45 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: USD 9 per night (2625 ft away)
  • Pet fee: USD 5 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 13 (subject to availability)
  • Credit card charges are subject to a surcharge of 6 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Hotel Casa Rustica offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Casa Rustica Antigua Guatemala
Hotel Casa Rustica
Hotel Casa Rustica Antigua Guatemala
Casa Rustica Antigua Guatemal
Hotel Casa Rustica Hotel
Hotel Casa Rustica Antigua Guatemala
Hotel Casa Rustica Hotel Antigua Guatemala

Hotel Casa Rustica Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 145 out of 326 reviews" "
Rating 8 - Good. 103 out of 326 reviews" "
Rating 6 - Okay. 46 out of 326 reviews" "
Rating 4 - Poor. 18 out of 326 reviews" "
Rating 2 - Terrible. 14 out of 326 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Brandie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Carlos

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice stay, comfortable room, convenient for a short stay to visit the city.
Stayed 1 night in Sep 2024

6/10 Okay

Francisco

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
My experience was not good. Im aware and have to be objective that you cant expect much for the price you are paying. It works if you are working or traveling and you'll spend only the night, but the beds are not comfortable, their rooms needs maintenance or a little bit of investment. I had several issues with my bedroom because it was raining and all the water begins to filter through the window. They changed to us to other facility they have but the beds were really so bad. The location is good for walking and having restaurants and stuff nearby. Thats positive.
Stayed 3 nights in Aug 2024

8/10 Good

Richard

Travelled with group
Liked: Staff & service
Disliked: Amenities
A nice spot, just no ac and pretty old.
Stayed 2 nights in Aug 2024

8/10 Good

Malik

Stayed 1 night in Aug 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Krystal

Travelled with partner
It’s okay the rooms a bit small but it was centrally located to most things restaurants, churches, plaza.
Stayed 4 nights in Jul 2024

4/10 Poor

Vilma

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Our rating is low overall because both Hotel Casa Rústica and Expedia failed to provide exceptional customer service, when, out of our control, our flights were cancelled by the airline and we were unable to check into our hotel on our original arrival date. We missed two nights at this hotel, and both Hotel Case Rustica and Expedia did not offer, or provide, us with a refund or credit. So disappointed by how this situation was handled.
Stayed 7 nights in Aug 2024

10/10 Excellent

Ifan

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
We checked in to the hotel without problem and were shown to our room which was nothing like the pictures of the room I chose online. It was tiny but we weren't that bothered so decided not to make a big deal of it. The property is very pretty and the roof terrace is lovely. After the first night I started to feel quite ill but assumed it was because of the altitude of Antigua. Turns out all the doors, cupboards and windows were covered in mold. We told the front desk and they moved us to a room at their sister hotel without question, we just had to wait until 4pm so they had time to clean a room for us. The hotel they moved us to, Posada San Vicente was very similar but a fair bit bigger. When we got to our room we were amazed to find that this was much more like the room we had supposedly booked online. I think they use the same room pictures for all of their hotels? Anyway the rest of our time at Posada San Vicente was very pleasant. I would recommend just booking a room there in the first place if you can. Save yourself the trouble. They still had a roof terrace and we used the laundry service which was decent. Both hotels are in very good locations.
Stayed 7 nights in Aug 2024

10/10 Excellent

NELSON, Lewisville

Stayed 1 night in Aug 2024

6/10 Okay

B'alam

Business traveller
Liked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Malik

Stayed 1 night in Aug 2024

4/10 Poor

Mallory

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Lodging not as advertised!!! This is more of a hostel than a hotel. There are beautiful hotels around Antigua for the same price as this not-so-great Casa Rustica. The photos on Expedia were beautiful, they showcased a bright spacious room that looked clean and organized, with a private balcony and private bathroom. The comforters were dirty, and the beds were quite old. The bathroom was indeed private, but you have to walk down the hall and have a key to get into your bathroom. No air conditioning, but there is a fan. The balcony is semi-private, not private, anyone had access to sit right outside your room on the rooftop. The hotel does allow dogs and advertises that, and has 3 rescue dogs that have free rein of the hotel. They did not seem well groomed/clean so hygiene was a concern with them. There is instant coffee available, and a shared kitchen should you choose to cook there. The only redemptive quality of this “hotel” was that a shuttle was requested, and available for us for $16 USD per person to the Guatemala City Airport. But all in all, I feel like I got scammed.
Stayed 1 night in Aug 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 1 night in Aug 2024

8/10 Good

Ashlee

Liked: Staff & service, property conditions & facilities
It was an okay stay. Beautiful property The fan was broken in the room.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gustavo Adolfo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio del personal, instalaciones en buen estado.
Stayed 2 nights in Aug 2024

8/10 Good

Malik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Very nice staff. Comfortable beds and clean bedding.
Stayed 2 nights in Aug 2024

6/10 Okay

jaiza

Travelled with family
Liked: Cleanliness, staff & service, amenities
El hotel no es del todo como se presenta en las fotos. Sin embargo, es económico y para resolver cuando estás en aprietos o no quieres gastar mucho dinero es un resuelve. Si deseas unas vacaciones a todo dar no creo que este sea una opción. Es que no sentí una cálida bienvenida como en otros hoteles en los que me quedé en Antigua Guatemala.
Stayed 2 nights in Aug 2024

10/10 Excellent

Marc S.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely delightful! The staff was friendly and helpful. Great location and loved the rooftop terrace and the views of Antigua and the Volcan de Agua.
Stayed 2 nights in Aug 2024

10/10 Excellent

NELSON, Lewisville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location
Stayed 1 night in Aug 2024

10/10 Excellent

Julio

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, wonderful staff. Only complaint is that the bathroom was more like a closet. Really uncomfortable.
Stayed 7 nights in Jul 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquilo y bien localizado
Muy bien ubicado a poca distancia de los principales atractivos La habitación cómoda pero el baño súper pequeño
Stayed 3 nights in Jul 2024

8/10 Good

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities
—
Stayed 2 nights in Jul 2024