See all properties

El Carmen Hotel

3.0 star property
VIP Access

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for El Carmen Hotel

Terrace/patio
Courtyard view
Reception
Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds
Interior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Spa
  • Room service
  • 24/7 front desk
  • Breakfast included
  • Parking included

Explore the area

Map
3a. Avenida Norte #9, Antigua Guatemala, Sacatepequez
  • Central Park
    2 min walk
  • Antigua Guatemala Cathedral
    3 min walk
  • Las Capuchinas Convent
    3 min walk
  • Guatemala City (GUA-La Aurora Intl.)
    72 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed

Double Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 25 sq m
  • Sleeps 4
  • 3 Double Beds

View all photos for Family Suite

Family Suite

Family Suite

  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Garden

Hotel Posada de Don Rodrigo Antigua

Free WiFi
Restaurant
Breakfast available
Business services
4.7 out of 5, Exceptional, (499)
The price is €205
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Hotel Posada de Don Rodrigo Antigua

About this property

El Carmen Hotel

Hotel with free breakfast, steps from Central Park
This smoke-free hotel features a restaurant, a bar/lounge, and a rooftop terrace. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, spa services, and a meeting room.
El Carmen Hotel offers 22 air-conditioned accommodations with hair dryers and irons/ironing boards. Tempur-Pedic beds feature Egyptian cotton sheets, down comforters, and premium bedding. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, facials, and body scrubs.
Our customers tell us they can't get enough of the free breakfast at El Carmen Hotel. During your stay, you're just a quick walk from Central Park. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the central location and the clean accommodations
  • Steps from Central Park and 6 minutes by foot from Casa Santo Domingo Museum
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A rooftop terrace, spa services, and a vending machine are also featured at El Carmen Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3-star Antigua Guatemala hotel is smoke free.

Guests are served free cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
El Carmen Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free off-site parking within 984 ft
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM–11:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Spa services

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • A meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible airport shuttle
  • Handrails in stairwells
  • Step-free path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Egyptian cotton sheets
  • Premium bedding
  • Tempur-Pedic bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

More

  • In-room massage
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El Carmen Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 65 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 10 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
El Carmen Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel El Carmen
Hotel El Carmen Antigua Guatemala
El Carmen Antigua Guatemala
Hotel El Carmen
El Carmen Hotel Hotel
El Carmen Hotel Antigua Guatemala
El Carmen Hotel Hotel Antigua Guatemala

El Carmen Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 292 out of 506 reviews" "
Rating 8 - Good. 115 out of 506 reviews" "
Rating 6 - Okay. 69 out of 506 reviews" "
Rating 4 - Poor. 20 out of 506 reviews" "
Rating 2 - Terrible. 10 out of 506 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and very helpful, food was good and it's in a good location to walk around. Some parks and restauranrts are at a walking distance.
Stayed 3 nights in Sep 2024

4/10 Poor

Melissa

Travelled with partner
Disliked: Amenities, property conditions & facilities
This property was such a let-down. The photos on line looked so cute, but upon arrival, everything was kind of old, weathred, in need of repair. Not as nice and cute as we had hoped.
Stayed 1 night in Sep 2024

2/10 Terrible

Luke

Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Inversiones TRACAS S.A de C.V, Juayua., Los Naranjos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muchas Gracias por todo
Stayed 3 nights in Sep 2024

10/10 Excellent

Maynor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice personnel
Stayed 3 nights in Sep 2024

10/10 Excellent

Ana

Travelled with family
Liked: Amenities
I select this hotel in my next trip
Stayed 8 nights in Aug 2024

10/10 Excellent

maria

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People were helpful and friendly.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mirza

Liked: Cleanliness, staff & service
The staff is amazing from the check in rooms kitchen they are just ex extremely polity and always willing to help… Romantic dinnerr Amazing views and service Hotel rooms need to be upgrade To 2024
Stayed 4 nights in Aug 2024

10/10 Excellent

Mirza

Liked: Amenities
Staff
Stayed 2 nights in Aug 2024

6/10 Okay

Navaratnam, Oceanside

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kim, Arlington Heights

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a wonderful staff Breakfast included was amazing Clean rooms nice little shampoos and body wash ..lotion air conditioning worked great
Stayed 5 nights in Aug 2024

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I actually loved this hotel! It was beautiful on the inside. The room are charming and they are one of the only hotels with AC. The hotel is near everything and is walking distant from everywhere. I loved our stay! Would definitely come back! :)
Stayed 3 nights in Aug 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent place to stay at in Antigua Guatemala. The rooftop has a beatiful view to the mountains and volcanoes and since I went in Rainy season it was a spectacle to see the clouds covering the mountains. Just as a feedback, the Hotel offered me to pick me up at the airport when I arrived to Guatemala City, which they did and the driver Esteban was very friendly and attentive, the only thing that bothered me just a little bit is that they picked me up an hour later than the agreed time which I understand due to traffic and some other issues but the issue was that they didnt have communication with me while I waited the extra hour, until they finally showed up, but GENERALLY SPEAKING EL CARMEN IS AN EXCELLENT CHOICE TO STAY AT.
Stayed 2 nights in Jun 2024

8/10 Good

Sofia

Travelled with pets, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I didnt like the staff, zero empathy, really rude and tough with their service and zero customer service too! They didnt provide me either with my parking ticket:( As well the service at the restaurant was terrible!!!! Coffee was cold, every time you requested napkings coffee or water they delayed like 15 minutes. The place safe and quiet
Stayed 1 night in Aug 2024

8/10 Good

Yuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Arindam

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in the heart of the city. It's pristine, well maintained and tastefully decorated. The rooms are very modern and spacious with all the amenities one could hope for. The breakfast was lavish and the view from the terrace is simply breathtaking. The staff are really courteous and they helped prepare the room ahead of schedule so that we could check in before time.
Stayed 1 night in Aug 2024

10/10 Excellent

Alfredo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
near everything in Antigua. The included breakfast was excelent and the restaurant staff was amazing!!
Stayed 5 nights in Jul 2024

10/10 Excellent

verna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and it is very close to everything! I we will definitely come back here.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome! Great place staff super friendly and helpful! Good food and drinks I would recommend it to anyone
Stayed 2 nights in Jul 2024

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing spot and affordable. Really great staff and really good breakfast.
Stayed 4 nights in Jun 2024

8/10 Good

Reina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel overall. I wish the room would’ve been bigger
Stayed 1 night in Jul 2024

10/10 Excellent

Claybee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super friendly and nice. Restaurant on terrace was great! Hotel was close to everything.
Stayed 4 nights in Jul 2024