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Classic Family Queen Room with spa access on reservation

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Deluxe Lake Terrace Room with spa access on reservation

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Terraces Lake Suite with spa access on reservation

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Prestige Lake Suite with spa access on reservation

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Executive Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at L'Impérial Palace. During your stay, you're just a quick walk from Plage de l'Imperial. You'll find features such as free WiFi in public areas and free valet parking, plus 2 restaurants. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Free valet parking and Motorhome/coach/lorry parking
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Indulge with body treatments, facials or massages at Cristal Spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Plage de l'Imperial and 4 minutes on foot from Moon Beach Annecy
  • Train station pick-up and local-area shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

L'Impérial Palace ratings based on 16 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for L'Impérial Palace

Everyone (6) Couples (7) Business (1) Friends (1)
4 out of 5
Très bel hôtel, dommage l’accès à l’espace SPA est facturé 30€ en plus. Non indiqué dans l’annonce. Celui ci est limité à 20 personnes et sur réservation.

Posted by on 27 Oct 2021

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2 out of 5
We were charged for the dinner we did not have. Charging extra for breakfast which was was not up to the standard of the hotel seemed rather a stretch

Posted by on 16 Oct 2020

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5 out of 5
Das Lavabo war verstopft, die Dusche nicht dicht, für diesen Preis erwarte ich eine Kaffeemaschine und nicht nur einen Wasserkocher auf dem Zimmer. Ansonsten war alles Tiptop und sehr freundliches Personal

Posted by on 19 Aug 2019

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5 out of 5
Les lieux, le personnel et le cadre étaient extraordinaires. Un endroit à recommander incontestablement

Posted by , from Genève on 14 Apr 2019

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Comment from Hotel Management

11 May 2019 by Valérie, Community Manager

Cher Client, votre commentaire est tellement agréable à lire et nous vous remercions chaleureusement de nous l'avoir partagé. Votre satisfaction est notre plus belle récompense ! Nous espérons avoir le plaisir de vous revoir prochainement à Annecy... Bien à vous,

5 out of 5
Very nice experience. Personel very helpfull and profetional

Posted by , from SION, ch on 9 Dec 2018

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Comment from Hotel Management

18 Jan 2019 by Valérie, Community Manager

Dear Guest, How nice to discover your very kind review and we thank you very much for your recent stay in our hotel. We hope to welcome you again by Annecy lake...

5 out of 5
Jolie hotel et tres classe et bien service. Merci. A bientot.

Posted by , from Lausanne on 20 Nov 2018

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Comment from Hotel Management

19 Jan 2019 by Valérie, Community Manager

Cher Client, Nous vous remercions pour votre récent séjour. Quel plaisir de lire votre commentaire élogieux. Espérons vous revoir prochainement...

4 out of 5
très bien !! L'hotel comporte une vue magnifique sur le lac et montagnes et un jardin très beau.

Posted by on 9 Apr 2017

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5 out of 5

Hôtel au bord du lac

Pros: La tranquillité et le confort
Coupes de champagne offertes au bar du Casino, ambiance reposante

Posted by on 5 Feb 2017

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4 out of 5

Personnel très accueillant

Pros: Le service, la beauté du lieu et le cachet del'hotel
Cons: J'aurais préféré avoir une chambre avec vue sur le lac.
Location: Pas très éloigné de la ville, situation de rêve en face du lac

Posted by , from Suisse on 15 Nov 2016

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3 out of 5

Gut aber....

Pros: Die Bar
Cons: Der SPA
Gutes Hotel mit gutem Service und gemütlichen Zimmern. Der SPA ist gut, dafür sehr klein. Um davon profitieren zu können, müssen Sie alleine sein. Was selten der Fall ist. Ab fünf Personen drin, wird es schon eng. Anderer Nachteil : Die Leute draussen, die vor dem SPA Richtung See vorbeigehen, können Sie sehen.... Fazit : Gutes Hotel. Gruss aus Biel

Posted by on 29 Oct 2016

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Property Features

L'Impérial Palace offers its guests a full-service spa, a health club, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business centre and a meeting room are available. A casino, spa services, and a terrace are also featured at the business-friendly L'Impérial Palace. Free valet parking is available. This Edwardian Annecy hotel is smoke free.

  • 1 building
  • 104 guestrooms or units
  • 8 levels
  • 2 dining venues
  • Built in 1912
  • Casino
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Annecy Station (2.7 km / 1.7 mi)
  • Property shuttles: Area shuttle and train station pick-up
  • Parking: Free valet parking and RV/bus/truck parking

Room Amenities

L'Impérial Palace offers 104 accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries. This Annecy hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • In-room dining
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Combined shower/bath
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.

L'Impérial Palace has 2 restaurants serving lunch and dinner.

La Brasserie – This restaurant specialises in French cuisine and only serves brunch. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Le Riva – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Le Hip Bar – On-site bar. Open daily.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Ecotours nearby
  • Boat tours nearby
  • Bicycle rentals on site
  • Snowshoeing nearby
  • Casino nearby
  • Downhill skiing nearby
  • Health or beauty spa nearby
  • Cross-country skiing nearby

Spa Services

Cristal Spa has 6 treatment rooms, including rooms for couples. Services include facials, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily.

  • Sauna in spa
  • Hot tub in spa
  • Number of treatment rooms 6
  • Steam room in spa
  • Couples treatment rooms
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

L'Impérial Palace offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 20 per pet, per night
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Please note that children under 12 years old are only admitted to the spa from 4 PM to 6 PM.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 2
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 29 for adults and from EUR 14 for children
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • l Imperial Palace Annecy
  • l`Imperial Palace Hotel Annecy
  • L'Impérial
  • L'Impérial Palace
  • L'Impérial Palace Annecy
  • L'Impérial Palace Hotel
  • L'Impérial Palace Hotel Annecy
  • L'Impérial Palace Hotel
  • L'Impérial Palace Annecy
  • L'Impérial Palace Hotel Annecy

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 9:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.