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Hotel Novel Restaurant La Mamma

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Novel Restaurant La Mamma

Premium bedding, in-room safe, desk, blackout curtains
Front of property
Double Room
Breakfast, lunch, dinner served; Regional cuisine
Combined shower/bathtub, rainfall showerhead, free toiletries

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning

Explore the area

Map
69 Avenue De France, Annecy, Haute-Savoie, 74000
  • Annecy Aventure
    17 min walk
  • Centre Commercial Courier
    4 min drive
  • Lake Annecy
    4 min drive
  • Annecy (NCY-Annecy - Haute-Savoie)
    6 min drive

Room options

View all photos for Double Room

Double Room

Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room

Premium bedding, in-room safe, desk, blackout curtains

Family Room

  • 17 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Single Room

Premium bedding, in-room safe, desk, blackout curtains

Single Room

  • Sleeps 1
  • 1 Twin Bed

Similar properties

Exterior
Sure Hotel by Best Western Annecy
Spa
Pet-friendly
Parking included
Free WiFi
4.0 out of 5, Very good, (611)
The price is €74
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Sure Hotel by Best Western Annecy

About this property

Hotel Novel Restaurant La Mamma

Hotel with free parking, near Lake Annecy
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. Self parking is free. Additionally, a business center, conference space, and a 24-hour front desk are onsite. Housekeeping is not available.
Hotel Novel Restaurant La Mamma offers 68 accommodations with safes and hair dryers. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hotel Novel Restaurant La Mamma, you'll be within walking distance of Lake Annecy. Enjoy features like free self parking, plus a restaurant and a bar.
  • Free self parking and RV/bus/truck parking
  • Enjoy Regional cuisine while dining at La Mamma
  • Buffet breakfast served daily for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • 11 minutes by foot from L'Abbaye and a 4-minute drive from Lake Annecy
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Novel Restaurant La Mamma. Self parking is free.

This 3-star Annecy hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.
La Mamma - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Height restrictions apply for on-site parking
  • Free off-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: EUR 15 for adults and EUR 7 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • La Mamma

Family friendly

  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Front entrance ramp
  • Grab bar near toilet
  • Handrails in stairwells
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Step-free path to entrance
  • 5 steps to reach property
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bath combination
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Property Registration Number FR11322151291

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Novel Restaurant La Mamma
Hotel Novel Restaurant La Mamma Annecy
Novel Restaurant La Mamma
Novel Restaurant La Mamma Annecy
Hotel Novel Restaurant Mamma Annecy
Hotel Novel Restaurant Mamma
Novel Restaurant Mamma Annecy
Novel Restaurant Mamma
Novel Restaurant Mamma Annecy
Hotel Novel Restaurant La Mamma Hotel
Hotel Novel Restaurant La Mamma Annecy
Hotel Novel Restaurant La Mamma Hotel Annecy

Hotel Novel Restaurant La Mamma Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 75 out of 298 reviews" "
Rating 8 - Good. 102 out of 298 reviews" "
Rating 6 - Okay. 77 out of 298 reviews" "
Rating 4 - Poor. 35 out of 298 reviews" "
Rating 2 - Terrible. 9 out of 298 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

MARINA

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not a place to return to, 3 star rating seems extremely generous. Very dated, almost clean, tired towels and not enough for all the family. Parking is actually public, and very limited. We could not find a space on any of the days and had to park on the pavement nearby. 2 star rating would be more accurate, felt massively overpriced for what you actually get. Reception staff were helpful. Not a hotel to come back to.
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay with excellent service
This is good hotel, a bit off the beaten path in terms of the old village and the lake but both about a mile away. The room was clean, quiet, and comfortable. Nothing fancy - just a nice place to spend the night after sightseeing all day. The service at the hotel was excellent. The staff is friendly and helpful and go out of their way to help you out. I rented a a great e-bike from the hotel at a good price with none of the lines and hassles of renting them on the lakefront or in the village. The breakfast was good - again nothing spectacular - just reasonable food at a reasonable price to get you going on your day. I did not eat dinner at the restaurant as I chose to try local places in town but there were always guests having dinner there when I returned to the hotel a night. All in all a good place to stay!
Stayed 3 nights in May 2024

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities
Momma and Hotel Novell was a okay
Beds have seen there better days. Older hotel but decent for the price. Reason I chose this hotel was the free covered parking. Has nice bar and above average restaurant. Did not eat here but appeared adequate. 20 minute walk thru nice neighborhood to arrive at lakeside area or downtown area.
Stayed 2 nights in Apr 2024

10/10 Excellent

Aurélie

Stayed 1 night in Sep 2023

6/10 Okay

Judy

Travelled with partner
Liked: Staff & service
We like the free bus service to old town. Very convenient
Stayed 3 nights in Jul 2022

4/10 Poor

Jelica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

2/10 Terrible

Chakib

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Good location. Restaurant had good food.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff, We love them The parking system is smooth
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Internet was not high speed and could not connect Apple iPad or PC. Webinar with WHO on a Dell dropped out 3 times. No tea or coffee making facilities and was told that I could buy one at the bar. Staff managed to get my iPad working on a different router at reception only to be told it will probably not wok in the room on the 3rd floor. No offer to change rooms. So disappointed that after 2 hours we packed up and checked into the Splendid Hotel Annecy (fantastic). Spoke to Expedia given our gold status and when they contacted the hotel to see if we could get one nights refund of the 2 nights paid it was clear that the owner of the hotel lied to Expedia. What ever you do, avoid this hotel. The best thing we did was move to the Splendid hotel. Never, never go to this hotel.
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2018

10/10 Excellent

Ashley, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was super friendly and accommodating. The rooms were air conditioned (a lovely plus for Americans who are accustomed to AC) and the restaurant on site was convenient and tasty. Parking is easy and there is a Carrefour right around the corner for water and other essentials.
Stayed 3 nights in Jul 2018

8/10 Good

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine for a short stay
A very simple hotel, but still comfortable for our one night stay. The staff were very friendly and willing to help with anything.
Stayed 1 night in Sep 2017

10/10 Excellent

Al-Mutasim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

2/10 Terrible

Jennifer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Expensive with little perks
The service was great, but the rooms are small and run down. The housekeeping barely touched are rooms after each day, and we were disappointed with the condition of the hotel.
Stayed 2 nights in Aug 2017

6/10 Okay

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, bad location
There were no fridges or microwaves in the rooms which was disappointing. The location was pretty far from the city center, and the busses stop passing after 8 so walking there takes a good 30 minutes. The room however is very clean and comfortable. It was still quite expensive.
Stayed 3 nights in Jun 2017

6/10 Okay

lars, Oslo

noisy and expensive.
Hotel outside center, but noisy. Could not sleep much. Average room standart. Too expensive. No breakfast included. 12€ extra for no great breakfast. Tv not working.

10/10 Excellent

amanda, York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love annecy
We stayed in annecy for 1 night on arriving in france. The hotel was perfectly located for a walk to the lake...and town

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy customer
Loved our stay here. Not too far away from the action & the staff were friendly & helpful

10/10 Excellent

jieun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THANK YOU!
Staff were wonderful, room was clean and very modern. Bit far away from the main attraction but LOVED my stay at the hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Drew

Liked: Cleanliness
Disliked: Room comfort
Uncomfortable stay, nice staff
The positive was that the staff was nice and that the hotel was in a quiet neighborhood only a few kilometers from Annecy. The room was disappointing - more of a basic 2 star experience. Judging by the pictures and the price we expected a bit nicer place. Our room was really cold (end of September stay and I had to wear a down jacket and a hat just to try to stay warm in the room) and when we tried to adjust the thermostat only cold air would blow out of the vent. We contacted the front desk, thinking maybe they controlled it from there. We were told they could bring us another source of heat if they could find it. We though they'd show up with a small radiator or heater but instead brought us an old, ragged looking blanket about 45 minutes later. Needless to say it wasn't a very pleasant night for us. The place has potential but they will need to make some changes soon.

6/10 Okay

Michelle, Lyon, France

Liked: Cleanliness, staff & service
it's a small but rather cozy place to stay for one or two days. The cleanliness is pretty good but the room facilities are quite simple. The location is kinda far away from the city centre but if you're driving a car, this won't be any issue at all. For those who lies on public transportation you might need to rethink cuz the bus comes once every two hours on Sunday.

8/10 Good

nicola, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Compact but modern and clean
Newly redociratrs room w air con and decent bathroom. Full sun block window covers and nice clean new bed. V small room but reasonably low price tag. A 15 min walk to the lake and town with free parking and wifi

6/10 Okay

Charles, Homosassa, FL

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, inconvenient wifi
We had a fairly pleasant stay for our extended weekend in Annecy. The room was simple but clean, as was the bathroom. The staff was very friendly and helpful. We didn't try the breakfast so cannot comment there. Our biggest complaint was the wifi. Only one device can be connected at a time, which meant my boyfriend and I had to take turns connecting our laptops which is quite annoying. Our data service was non-existent inside our room and the ability to only connect one device made working extremely difficult and frustrating (we both run online businesses). Also, there is no mini-fridge to keep cold drinks. You can get cold water from the bar downstairs but expect to pay 9 euros for 2 large bottles when across the street at the supermarket they are less than 1!